Suburban Exterminating

Suburban Exterminating

Suburban Exterminating

Pest Control

Smithtown, NY

4.8 · 727 reviews
4.8 · 727 reviews

About Suburban Exterminating

Location

Smithtown, NY

Service

Pest Control

Products

pest control services, Sentricon

Business Hours

Mon-Sat: 7am-10pm; Sun: 9am - 2pm

Payment Options

Visa, Mastercard, American Express, Discover, Check

Years in Business

57

Business Qualifications

Licensed & Insured, Better Business Bureau, Angie's List, Green Shield Certified, Board Certified Entomologists

About This Business

Suburban Exterminating – Long Island's leading full-service pest management company and New York's first "Green Shield Services" certified exterminators.

Call today for a free estimate.

727 Reviews for
Suburban Exterminating

What people say about Suburban Exterminating
Professional · 110
Knowledgeable · 72
Friendly · 52
Thorough · 46
Excellent · 44
· Show All
4.8 star average rating (727 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Oyster Bay, NY
Barbara was very helpful and pleasant on the phone. The exterminator was highly professional.
Huntington, NY
Timely, helpful, efficient and informative!
Setauket, NY
Great service.
Merrick, NY
he was very nice and did a good job.
Wantagh, NY
Chris M is thorough and knowledgeable. He also is polite and neat. I would like him to be the technician who exterminates for me on a regular basis.
West Islip, NY
The exterminator, Dom, was top notch. He explained everything to us and went over all of our options. He was extremely friendly and professional. Great job. Thank you.
Mastic Beach, NY
So far everything looks good. Professional and courteous. Explained everything clearly.
Mattituck, NY
I am very satisfied with the service call and the work performed by the technician. I thought he was very thorough and detail oriented. My questions were answered and I feel confident that all was done correctly. I would like the same technician for my service calls.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Rose, we love satisfied customers! Thank you for this review and for choosing Suburban!
North Bellmore, NY
Poor communication between office/technician never notified when he was going to be at address.
Business Owner's Reply · 2 days ago (Jun 23)
Thanks for reaching out, Donald! This does not sound like the type of customer experience we strive to provide each and every customer. Sorry for the miscommunication!
Riverhead, NY
Zachary was a great technician..very knowledgable and efficient!!
Business Owner's Reply · 2 days ago (Jun 23)
Hello Karyn! What a super compliment you’ve given Zachary as very knowledgeable & efficient!! Thank you from all of us at Suburban!
West Babylon, NY
Professional, experienced and excellence service!
Business Owner's Reply · 2 days ago (Jun 23)
We greatly appreciate your review, Donna! Thank you!
Hampton Bays, NY
It took a week for someone to get here. I do hope it makes a difference. Our guy was extremely thorough and explained everything. We do hope the treatments work.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Nancy! We are thrilled that you’ve rated us 5 stars. Please contact us if there’s ever more that we can do!
Dix Hills, NY
I was at work and would not have scheduled that way.
Last year's experience was better. These last two times this year were not as good.
Not sprayed close enough to house where cats are. This is where the fleas are and it is needed.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Sari! Thank you for bringing your experience to our attention! Our manager, Donna, will be calling you shortly. For such a little bug, fleas can be big pests! Please accept our apology and know that we always looking to improve!
Hampton Bays, NY
Great as always.
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Claudette!
Huntington, NY
Very courteous technician who spent time fixing and explaining problem.
Business Owner's Reply · 2 days ago (Jun 23)
Hello Renda! We greatly appreciate this awesome review! Thank you!
Sag Harbor, NY
Zack is knowledgeable, energetic and eager to complete the task. Superb service, I want him back!!
Business Owner's Reply · 2 days ago (Jun 23)
Thank You So much - We will add a note to your account to try to get Zach back for your bee services.
Syosset, NY
As pleasant as possible.
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Andrea!
Selden, NY
Informative and dependable.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Ann Marie! Thank you =)
Setauket, NY
Our technician was very nice and helpful. Got in, did the job, and got out.
Business Owner's Reply · 2 days ago (Jun 23)
Ryan, thank you for this fantastic review!
Miller Place, NY
kind courteous technician. Explained things well.
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Stephen =)
Sag Harbor, NY
Zachary was just EXCELLENT!
Business Owner's Reply · 2 days ago (Jun 23)
Hi Richard! I'll be sure to share this EXCELLENT review with Zachary! Thank you!
Jericho, NY
Very professional - everything explained in easy to understand language.
Business Owner's Reply · 2 days ago (Jun 23)
Hello Joel! Thank you for this 5 star review and for your business!
Commack, NY
service is very good and efficient.
Business Owner's Reply · 2 days ago (Jun 23)
Thanks for this review, Mitchell!
Ridge, NY
There was a scheduling error with my appt. Once I called office, it was immediately addressed and technician arrived asap. Technician was very nice and took care of issue very quickly. Excellent customer service.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Patricia! We're happy that we were able to resolve the scheduling issue! Thank you for this review and for choosing Suburban!
Coram, NY
Chris answered all of my questions and said if I have any problems to call.I felt he was very professional.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Donna! Chris and the rest of our staff greatly appreciate this awesome review! Thank you!
Locust Valley, NY
excellent, thank you.
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Olga!
Northport, NY
After issues many years ago, we were given an 8-8:25 am slot for our work schedules. For years, Dan was on time and there was no issue. We were also quite happy with his service. When you changed techs (without giving a reason), did you change the schedule too because it seems I'm waiting. This past Mon., I had given up and was leaving at 8:40 when the tech arrived. I can understand an occasional delay, but will not accept this as a permanent situation.
The service, when provided, was fine.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Russell! We’re sorry to make you wait! We’ll look into the scheduling issue. Please accept our apology! If this issue ever happens again, please call our office (631) 864-6900 or (516) 864-6900. We track our trucks and can easily tell you where our technicians are.
Farmingville, NY
Technicians are always professional and friendly.
Southold, NY
Efficient, friendly, and ffective service providers.
Rocky Point, NY
Great service.
West Islip, NY
Excellent service.
Huntington Station, NY
Very friendly and very thorough.
West Babylon, NY
Nothing to base the service on, I never see a tech, and no tech person has not been in my house since the initial visit.
Farmingdale, NY
Demeanor of technician excellent.
Too early to say whether treatment is effective.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Ann! Please give us a call back if you spot any more pests! Thank you for this review!
Holbrook, NY
Jose arrived promptly at 8AM. He very courteous and receptive to my problems. Inspected my house looking for signs of bugs that I had seen. He even found a water leak I did not know I had in the basement. He sprayed my house thoroughly and directed me what I need to do to keep the unwanted pests from returning. Jose's positive attitude was a welcome departure from the contempt of people you generally find these days. I would and do recommend this company to all my friends. Keep up the good work!
Business Owner's Reply · 2 days ago (Jun 23)
Hi Bob & Patty! Our technician, Jose, is a real asset at Suburban! We’re happy to share your terrific review with him. Thank you!!
Miller Place, NY
Suburban Exterminating is an excellent company. Nancy came out soon after calling and did an extensive inspection. I made an appointment and Dino the technician did an excellent job of explaining and treating the area. Both Nancy and Dino were on time and professional.
Business Owner's Reply · 2 days ago (Jun 23)
Hi Robert! Nancy, Dino and the rest of our staff work hard to impress our customers with our pest control services. Thank you for sharing this fantastic review!
Selden, NY
Great service friendly fast...
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Lawrence =)
Melville, NY
Very good service today.
Business Owner's Reply · 2 days ago (Jun 23)
Have a great day, David! Thanks for the great review!
Southampton, NY
As always, technician was knowledgeable, polite and helpful. Thanks.
Business Owner's Reply · 2 days ago (Jun 23)
Thank you, Joseph, for this review and your business!
Upper Brookville, NY
Always professional.
Business Owner's Reply · 2 days ago (Jun 23)
Angela, thank you!