Superior Pest Management LLC

Superior Pest Management LLC

Superior Pest Management LLC

Residential Pest Control

Charlotte, NC

4.9 · 457 reviews
4.9 · 457 reviews

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About Superior Pest Management LLC

Locations

Charlotte, NC
Also serving: Concord, NC · Cornelius, NC · Davidson, NC · Fort Mill, SC · Gastonia, NC · Huntersville, NC · Indian Land, SC · Indian Trail, NC · Kannapolis, NC ... Show More

Services

Residential Pest Control
Additional Services: Bed Bug Inspections & Treatments · Commercial Pest Control · Fire Ant Treatments · Flea & Tick Treatments · Mosquito Yard Treatments · Rodent Control/exclusion · Termite Inspections & Treatments

Products

Green Services Available

Business Hours

Mon-Fri: 8am-5pm Sat: By appointment only Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, ACH

Years in Business

22

Business Qualifications

NMPA, NCPMA, SCPMA, Angie's List Super Service Award Winner, BBB A+ Rated

About This Business

Superior Pest Management specializes in safe and effective pest control services for homes and businesses across Charlotte, Lake Norman, Davidson, Matthews, Gastonia, Huntersville, Concord, Kannapolis, and the upper SC region. We handle all type of pests, focusing on breaking their life cycles to prevent future infestations and to control their spread. Our services are designed to detect, prevent, and eliminate pests while remaining safe for children and pets.

457 Reviews for
Superior Pest Management LLC

What people say about Superior Pest Management LLC
Professional · 118
Friendly · 66
Highly Recommend · 57
Excellent · 50
Thorough · 50
· Show All
4.9 star average rating (457 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Mooresville, NC
Always courteous, friendly, professional and on time . Great communication! And NO bugs!!
Business Owner's Reply · 2 months ago (May 1)
Thank you Britt we appreciate your kind review and happy to hear there are No bugs. We appreciate your patronage; Have a SUPERIOR "Bug-Free" Summer!
Charlotte, NC
I wanted to take a moment to express my sincere appreciation for Suzan Collins from Superior Pest Control. She consistently exceeds expectations with her prompt and efficient service, always going above and beyond to ensure customer satisfaction. Suzan is truly a pleasure to work with, demonstrating exceptional dedication to her role and a high level of professionalism. Her passion for her work is evident in every interaction and reflects the positive, customer-focused culture of Superior Pest Control. Suzan is undoubtedly THE of the BEST in her field, and her contributions are invaluable. I conduct multiple transaction with her on a monthly basis- her service is always TOP NOTCH!
Business Owner's Reply · 9 months ago (Oct 16)
Thank you for taking a moment to express your appreciation for Suzan and her work ethic. It is undoubtably the Superior service of all of our employees that make any business successful. We are happy to hear Suzan has continuously provided you with the same invaluable service that she shows each day. Have a SUPERIOR Day!
Huntersville, NC
After 1 week we still have ants.
Business Owner's Reply · 2 months ago (May 6)
We are sorry to learn that you continued to have issues with ants after our service. Even though we try to eliminate pests as quickly as possible, some pests like ants may take more than one service. We do offer ongoing service plans to help keep the costs down and which carry a reservice guarantee.
Kannapolis, NC
Great price, timely and professional service, thank you!
We have been with SPM since our first home and then kept them for our second. A total of almost 10 years. His wife or receptionist was always very short and rude as other reviews have stated. Service was spotty never consistent. Being loyal and wanting to support a family business we asked them to service our third home. They sent an email stating they choose to no longer service our family without an explanation. I find this to be very unprofessional and reading all the negative reviews I can see Im not the only one.
Business Owner's Reply · 2 months ago (May 6)
Thank you for sharing your feedback on every site. We're truly sorry to hear that your experience with Superior Pest Management LLC did not meet your expectations. We take all reviews seriously and are committed to providing excellent service to every client. Unfortunately not all business is good business and we regret that we had to part ways, but we understand that our decision to terminate the relationship may have contributed to your now expressed dissatisfaction. We sincerely apologize for any inconvenience this caused. We appreciate your past business and wish you the best in finding a pest control provider that meets your needs.
Charlotte, NC
Devon was super knowledgeable and you can tell he is passionate about his field. We are grateful for the quick response and encouraging action plan! Thank you for the outstanding service provided all around, from the initial request to the follow-up and accommodating our schedule! We look forward to partnering with Superior Pest for future service needs.
Business Owner's Reply · 11 months ago (Aug 13)
We appreciate your review and are happy to hear Davon was able to provide you with a quick and professional response in a timely manner that met your needs. We are always happy to hear when Davon provides SUPERIOR Service. Thank you
Charlotte, NC
My wife was grateful to be rid of the ant world moving into our home. We were given prompt service for our concerns. We have caused Superior Pest for a decade now.
Business Owner's Reply · 11 months ago (Aug 12)
We appreciate your acknowledgement and happy SPM was helpful in evicting the ant world out of your home. Thank you
Fort Mill, SC
Excellent service. Very professional.
Business Owner's Reply · 11 months ago (Aug 13)
Thank you Have a Superior Day!
Mooresville, NC
David and his team are the best around! Highly recommend.
Salisbury, NC
Alway a just the nicest guy!
Business Owner's Reply · 3 years ago (Jan 4, 2023)
We are grateful to your pups :oD Thank you
Charlotte, NC
Superior Pest Management provides high quality, timely, efficient and friendly service. We have been customers since 2009. Thank you Superior Pest!
Business Owner's Reply · A year ago (Jun 27, 2024)
Thank you Mr./Mrs. Huneycutt we greatly appreciate your long time patronage and continued support.
Have a SUPERIOR Day!
Mooresville, NC
Wow, I am very impressed with the professionalism and quality of work I have received from each and every member of Superior’s team. I would recommend them to everyone.
Charlotte, NC
Devon is an excellent employee. He described the products, gave advice, and was super respectful and patient with my elderly parents. Thank you! We will use your Co. again and recommend you to our neighbors.
Charlotte, NC
Superior Pest Management is very knowledgeable and professional. They are always on time, friendly, listens to concerns we many have, and addresses them immediately.
Denver, NC
Our first service. Technician was thorough and knowledgeable. Also arrived according to schedule as well.
Kannapolis, NC
I love the service here @ Superior Pest Control. They are very thorough and friendly.
Kannapolis, NC
very good with communication and timing on service.
Business Owner's Reply · A year ago (Mar 19, 2024)
Thank you for your review and we are happy we could help with the real-estate transaction and treatment. We look forward to work with you again in the future.
Kannapolis, NC
Ronnie was very friendly and knowledgeable and did a very thorough job. Very pleased with our results.
Charlotte, NC
They completed the inspection promptly. Communication and questions with staff members was quick. The price to complete a pest inspection for closing was very reasonable.
Business Owner's Reply · A year ago (Feb 27, 2024)
Thank you Mr. Smiley for your review and we appreciate hearing about your inspection process. Congratulation on the purchase of your new home if we can be of additional assistance please keep us in mind. Have a SUPERIOR Day!
Mooresville, NC
Inspection was done promptly and efficiently. Report was sent quickly after inspection was completed.
Business Owner's Reply · A year ago (Feb 16, 2024)
Mr. Roth Thank you for choosing SPM for your new home inspection. Congratulations on the purchase of your home and if you can be of further assistance to you once you move in we would be happy to assist. We wish you a SUPERIOR move.
Belmont, NC
Quick and easy!
Statesville, NC
Awesome service!
Troutman, NC
Great company, great owner, very attentive with timely solutions to our concerns. Would highly recommend.
Waxhaw, NC
We have been with Superior Pest Management since 2006. This is a local, family run business. Their customer service is impeccable- they are always on time, responsive to any additional issues that arise and have fair pricing. Highly recommend for your pest and termite maintenance!
Business Owner's Reply · A year ago (Jan 18, 2024)
Thank you Debbie we appreciate your review and kind words. You have been with us for a long time now, you are most definitely part of our SUPERIOR Family and we greatly appreciate your confidence and loyalty.
Mooresville, NC
Superior Pest Management provides excellent, detailed service. We highly recommend this company for pest control.
Business Owner's Reply · 2 years ago (Dec 11, 2023)
Thank you we appreciate your kind words as well as your business.
Charlotte, NC
Quality service throughout the year. Excellent service technicians, very effective pest spray and exterior graduals applied. Reasonable price for service plan. Highly recommended.
Business Owner's Reply · 3 years ago (Dec 6, 2022)
Thank you Mrs. Williams we appreciate your kind word and recommendation. Have a SUPERIOR Holiday Season!
Cornelius, NC
Great attention to detail. Very accommodating.
Indian Trail, NC
We have been a resident for 5 years and Superior Pest Management has always been professional, courteous and on time.
I highly recommend them as a pest control company.
Business Owner's Reply · 2 years ago (Nov 20, 2023)
Thank you Mr./Mrs. Yeiser we appreciate your review and your continued trust and patronage. Happy Thanksgiving SPM.
Rock Hill, SC
Always good service.
Business Owner's Reply · 3 years ago (May 19, 2022)
Thank you we appreciate your review.
Charlotte, NC
We were very pleased. Very through!
Charlotte, NC
Tech did a great job getting all the cobwebs down. Tbd if the rest of the treatment worked, but so far so good.
Maiden, NC
MOST HAPPY ALL THE WAY AROUND.
ESPECIALLY WITH THE UPDATE ON COMMING.
FRIENDLYNESS IN RECIEVING MY PHONE CALL AND IN GETTING BACK WITH ME SOON.
ALSO, THE SERVICE, ONCE HERE WAS GREAT. EVEN HELPED OUT WITH NEIGHBORS, THAT HE ALSO SPRAYED. I BELIEVE ALL IN MY TOWNHOME RESIDENCE, OR ATLEAST THREE OF US, ARE WELL PLEASED WITH YOUR SERVICE. THANKS AGAIN FOR YOUR RESPONSE AND FRIENDLY SERVICE.

MIKE MOORE
MAIDEN, N.C.
Business Owner's Reply · 2 years ago (Oct 23, 2023)
Thank you so much for your kind review.
Charlotte, NC
Very happy.
China Grove, NC
We live in a very old farmhouse that had termites in the past. Superior Pest took care of that and has had us under a termite warranty for years with no additional problems. Yesterday we had all the duct work pulled out of our crawlspace. The workers said there was now access to places that previously had no access and might not again when new duct work is installed and that it might be a really good time for termite inspection. I called Superior Pest and they squeezed us in during a busy day. Devon came by after hours and did a complete inspection and treated a few of the areas that could not be reached before. They absolutely did not have to do that on the spur of the moment call but they did. I should have had the foresight to schedule but it never crossed my mind and would have been a missed opportunity to treat all areas of the house. Superior Pest went above and beyond. Thank you.
Kannapolis, NC
Mr Ronnie was amazing!
He explained everything to me....
I trust this company with my pest control.
Business Owner's Reply · 2 years ago (Oct 3, 2023)
Thank you so much for your kind words we appreciate your patronage
Charlotte, NC
Great and thorough service.
Kannapolis, NC
We are very pleased! I really like that the same person almost always performs our service. Ronnie is very professional and friendly!
Charlotte, NC
I have worked with Superior Pest Management as a home builder, a home inspector, and a homeowner and they are truly Superior! They can hear mice, ants, and termites talking and head them off at the pass. They always leave the house better than the found it. I highly recommend their services to everyone!!
Business Owner's Reply · 2 years ago (Sep 15, 2023)
HAHA David does have a sixth sense when in comes to the pest world. Happy we could help! Have a SUPERIOR Day!
Charlotte, NC
Thank you for efficient application and friendly service!!
Cornelius, NC
A good 1st service today. The guy spraying was courteous and worked quickly.