Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

New Bern, NC

4.5 · 316 reviews
4.5 · 316 reviews

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About Terminix of North Carolina

Location

New Bern, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

101

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

316 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Friendly · 40
Professional · 37
Prompt · 28
Courteous · 25
Excellent · 25
· Show All
4.5 star average rating (316 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
New Bern, NC
Glad to be back on schedule. Inspection Wednesday was right on time – thanks.
New Bern, NC
Service person (Jerry)was right on time, friendly, and efficient.
New Bern, NC
Service is very good so far. We have no complaints.
New Bern, NC
5.
New Bern, NC
Thank you Terminix for your most recent service installation of the 15 green termite bait tubes around the perimeter of the house. The local office secretary, branch manager & sales representative kept me informed & were very patient with me answering my questions. The job was done very throughly by 1st determining if the cable & water systems were free & clear of where the tubes would be placed. Everyone was timely & did their job well. I am intrigued reading the material left for me about how the new, improved termite bait system works.Thank you Terminix again & all stay safe!
New Bern, NC
Been with Terminix for years. Jerry Moreno is our tech and he is outstanding. Very pleased with Jerry.
Merritt, NC
Very happy with the personnel and the service.
New Bern, NC
I've had a very good experience with Termini they have some of my roach problems and still working on getting rid of the rest. They are pleasant and professional.
New Bern, NC
Came to home after 5:00
Pm. They should let customers know when they are coming. Everything else was good.
New Bern, NC
So far, so good. Waiting on dehumidifier install and termite control. Local office is a pleasure.
Grantsboro, NC
He was here for 15 minutes.. supposedly checked 20 traps and inspected my crawl space. I checked my traps... 4 of them never uncovered.. so he lied.
Also Terminex never let me know that he was coming. Now I know why.. you don’t want your customers to see what isn’t being done!
Mary Lou Snyder.
Oriental, NC
Kim Price was great! He was very pleasant, professional, and informative. The technician that came out to provide the treatment (Brian) was also very pleasant and seemed to be very thorough. More than anything we are happy that we don’t see bugs in the house!
New Bern, NC
We still have bugs!
Trenton, NC
Yes so far but I need some paper receipt for me.
Trent Woods, NC
We have used Terminix of New Bern for several years. We recently called to check for options to rid our yard of Fire Ants. A rep came the next day & we chose a plan to treat our problem. The Tech was prompt, informative & did a great job of covering our entire yard. We would highly recommend Terminix of New Bern. A fair price, excellent employees products that work. We no longer have a Fire Ant problem & if they should come back all we need to do is call them.
New Bern, NC
Job was very well done.
Trent Woods, NC
Jimmy our service tech was awesome!
New Bern, NC
Satisfied.
New Bern, NC
When you come for an inspection, knock on the door and let me know that you are here and what you will actually be doing.

I had and cancelled your service years ago, because I had no proof you actually did anything for the fee you charged me. I will do that again if necessary.
New Bern, NC
I have had my home sprayed for water bugs, and yesterday I seen one in my bedroom and this is after just one week. If this is the best you can do I think that I may have to cancel service.

James Hooks.
New Bern, NC
our appointment was rescheduled from your office.
Trent Woods, NC
Excellent!
New Bern, NC
The service technician is great! He has been very friendly and efficient. My only complaint with the service is that I still have the roaches. There was a bait that was used in my last appartment that regulated growth. I don't think you guys are using it. please look into this.
New Bern, NC
My Terminix service person is the best! He makes you smile from the minute he arrives. I know he is looking out for us with great service and paying attention to details. Thanks, David Adkison.
Oriental, NC
Initial service visit was spot on. A follow up visit was scheduled for 9/2/20 between 9-930am. Technician did not show. No key for entrance into home was picked up at the office of Tidewater Real Estate, the property managers and no phone call to reschedule was received. Phone call was placed to 800 number for a return call in regards to this. Still waiting for follow-up.
New Bern, NC
We still have roaches and fleas. You lease help.
New Bern, NC
The technician was quick and efficient. I assume I am not going to get any termites!
New Bern, NC
Still seeing some roaches not as many as before.
Trent Woods, NC
I am very happy pleased with the service. I have some doggie steps which were stored. I brought them out of storage and a couple days later, I started seeing roaches. I ask the service person to pay particular attention to this item. He said, no problem. I‘m still using the doggie steps and no longer see roaches.
Oriental, NC
I will not leave a message here because my issue with service concerns the technician.
New Bern, NC
Joey and Mr. Rice were very attentive to my needs. I tend to be a little over the top with my bug issues, but these guys took the time to address all my concerns. So far, I am very pleased with my experiences.
New Bern, NC
Terminix,

Shown below is a text I sent to your representative Robert Nucombe from the New Bern office . I am not satisfied with the moisture barrier Terminix installed .

Robert

I just received an email request to review the service provided by your company. To be fair I am holding off on answering that request until you come back for your inspection. As I stated in my last text the dehumidifier is not installed in the center as per your instruction note. Also the outer perimeter of the vapor barrier is not secured at all ; there are some center block piers that are inadequately taped or have no tape at all in some areas. There are portions of the barrier installed over debris that could have easily removed. The number of securing spikes are very few and inadequate. I do not feel the amount of time and effort (approximately 2 hours and 45 minutes reflect the 5000 dollar price. I hope to hear from you soon. To be perfectly clear I don't think the electrician should come here until the dehumidifier location is resolved.
New Bern, NC
I was very happy with your service very friendly & very helpful people.
New Bern, NC
When are they coming back out.
New Bern, NC
Great experience!
New Bern, NC
Very kind and nonjudgmental service personnel.
New Bern, NC
I still have ants in my kitchen.
New Bern, NC
Joey was excellent in his service in taking care of my house and explaining the process. Great first impression. Thank you.
New Bern, NC
I rarely leave a review but- The tech that came out to spray for us, Jerry... He was so incredibly nice, extremely informative & also took his time to listen to our concerns. As far as scheduling goes- not an easy process. 1st you have an inspector come out to your house, you sign a contract, PAY & then someone from the office is supposed to call you to set up an appointment for them to come back and spray. No one ever called. I was emailing back and forth with Ryan that ensured me that someone would be in contact ASAP. Again... no one ever contacted us. There is not a direct line to the office so you have to call an 800 # and sit on hold forever. Had I known that I would have to do their footwork AFTER paying I would have never of gone with this company. I was basically begging them to set up an appointment. So thank you Jerry for being wonderful but rest of the rest of the customer service experience needs work.
New Bern, NC
Had an ant problem. Needed a service company. Joey came out in a tiimely manner and took care of all my issues. No more ants. Would recommend to anyone needing a pest control service.