Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

New Bern, NC

4.4 · 351 reviews
4.4 · 351 reviews

About Terminix of North Carolina

Location

New Bern, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

101

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

351 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Friendly · 43
Professional · 40
Excellent · 29
Prompt · 29
Courteous · 25
· Show All
4.4 star average rating (351 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Vanceboro, NC
Well so far we haven’t seen any spiders.
New Bern, NC
The service was great once we got an appointment.
I tried requesting a call for an appointment on-line which was not answered. Then I left 2 requested for call back on the phone. 3 different days. I finally did a chat on line with success. This was unlike any previous service and was disappointing.
New Bern, NC
The tech was polite, knowledgeable and efficient. I was very pleased.
Trent Woods, NC
Good service and prompt. Friendly service. Good company.
New Bern, NC
5 stars across the board- very professional excellent work.
Cove City, NC
We are not happy with the service we received from Terminix. We had to pay twenty thousand dollars to repair work that you all did not do properly for us. We are still paying you for the 25,000 you charged us for what you all did not do propperly. We are Senior Citizens living on fixed incomestrying to do the right thing. We were told that we were covered and that you would have come back and made the repairs had we contacted you. That was easy to say since we did not do that or was aware that we could. But no one said anything about giving us anything for a bill that we have in addition to what we are already paying you. It is always the little people who lose. No, we are not satisfied.
New Bern, NC
You have sent 3 emails to my email (Denise Wells) addressing my housemate Vickie Ryckman. Her email is : vryckman@hotmail.com.
New Bern, NC
Very good service.
New Bern, NC
I appreciate the timely scheduling of treatments.
New Bern, NC
No one ever got back with me to schedule my inspection. I paid for everything but no service.
Sarah Tellis.
New Bern, NC
We have received excellent service from the Terminix in New Bern, NC. Everyone has been informative and explained everything thoroughly. On time for appointments and do exactly what they said they were going to do. Friendly staff from those who came to the home to the people in the office answering the phone and scheduling appointments.
New Bern, NC
Excellent customer service.
Vanceboro, NC
We are very pleased with your service.
New Bern, NC
Love the customer service with Terminix. It was an easy decision to use them again after moving to a new home.
Vanceboro, NC
The tech came to the house and did not consult with the adult in the house to let us know what he was doing or not doing. The roaches seem to be worse now than before you started your treatment.
New Bern, NC
I am very pleased thus far. I've been educated about the findings at my house. This is my home and appreciate Terminix helping to secure it.
New Bern, NC
TERRIBLE!!!!! I requested spray outside for ants. I consider my deck as outside and it is full of ants. There is nothing about your service I like and I want out of my contract. This was the first visit. I requested a hard copy of my contract over a week ago from Robert and it has not come. I give you a 0--no stars but this made me assign a star. I told Robert the only problem I had was the ants. I think this year contract was a big mistake on my part and oversell by Terminix.
New Bern, NC
No, not happy.
Pollocksville, NC
From the initial inspection, everyone has been professional. Robert initially came out, assessed our needs, and gave an estimate. He was very polite and thorough. Nolan came out to spray, he was awesome as well. The two young men who came to put out termite bait and replace insulation were great too. I cannot remember their names, but they worked very hard on one of the hottest days we’ve has thus far this year. I was very impressed! And the wonderful ladies that did scheduling, can’t forget their professionalism. Today, someone else will be coming out, I’m sure the experience will be a good one. Thank you! Jane Sobotor.
New Bern, NC
You never finished the installation of the vapor barrier that you were paid in full for. With no follow up. Unacceptable. Not a happy customer.
Russ.
Arapahoe, NC
Dear Terminix, I've been a customer with you for many years for my other home which is now a rental, and have always been happy with the service. However, this initial spray service for our permanent residence (173 Wilson Circle, Minnesott Beach, NC), was not quite up to what I expected. The service technician was nice, but apparently this was not his usual area, and his spraying seemed superficial at best. I walked around with him to make sure he knew all the areas of concern, but even then, he missed some areas. For instance, he barely sprayed inside the three garages I have, and sprayed the outside edge of the rear deck, but not along the rear edge of the house where the deck touches the house, which includes a screened-in patio. Then yesterday, I saw more cockroaches in the attached garage than before he sprayed!
New Bern, NC
I had requested that the gentleman who installed our traps place them approximately a inch or so below the ground surface, so I wouldn’t hit them with a lawn mower, forget his reply and he did not comply with my request. So, if I can do this myself and not void my contract please let me know...my home had been previously treated by Terminix and I have shattered several of the old trap heads with my mower.
New Bern, NC
Happy with the service,all the staff/people that did the work in my house are very pleasant.
New Bern, NC
I was most pleased with your service. Your associates were helpful and answered the questions in which I posed. They exhibited great customer service skills. Thank You!
New Bern, NC
Ants ants ants.... why can’t we control the ants?
New Bern, NC
The service was not as I was expecting. The screens were placed on the outside and attached so the vents could no longer be opened or closed. One vent had rusted away and he placed a seal on the inside. The whole job looked very jack legged. Sale Rep. was going to follow up but has not. For what was done looked more like a $371 value job for $1371. ( Very little supplies and less than two hours labor ).
New Bern, NC
Yes it went well.
New Bern, NC
Seamless inspection, friendly service person.
New Bern, NC
I was extremely pleased with Kim who came to my house yesterday. He was very through. He explained things to me and answered all my questions. My sister decided to choose Terminix for her home because she was also impressed with his knowledge and caring attitude. You have an excellent employee in Kim. I hope you realize how lucky you are to have a man who cares about his job and most importantly cares about what is best for his customers. It is nice to know there are still some caring honest people in the work place.
New Bern, NC
Quick and painless.
New Bern, NC
On time & went directly to work.
New Bern, NC
always pleased.
New Bern, NC
Never have an issue. Show up when they said, did what they said... No issue.
Oriental, NC
I was told there would be a wet application to kill the termites that are active and then there would be the green inground protection installed, but I do not see on the contract where there is application for the wet treatment for the active termites. Other than that, I am so far very pleased with the service.
New Bern, NC
Technician was very professional and engaging. Being new to the area this was very refreshing.
New Bern, NC
Glad to be back on schedule. Inspection Wednesday was right on time – thanks.
New Bern, NC
Service person (Jerry)was right on time, friendly, and efficient.
New Bern, NC
Service is very good so far. We have no complaints.
New Bern, NC
5.
New Bern, NC
Thank you Terminix for your most recent service installation of the 15 green termite bait tubes around the perimeter of the house. The local office secretary, branch manager & sales representative kept me informed & were very patient with me answering my questions. The job was done very throughly by 1st determining if the cable & water systems were free & clear of where the tubes would be placed. Everyone was timely & did their job well. I am intrigued reading the material left for me about how the new, improved termite bait system works.Thank you Terminix again & all stay safe!