Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

New Bern, NC

4.5 · 301 reviews
4.5 · 301 reviews

About Terminix of North Carolina

Location

New Bern, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

100

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

301 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Friendly · 39
Professional · 35
Prompt · 27
Courteous · 25
Excellent · 24
· Show All
4.5 star average rating (301 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
New Bern, NC
Job was very well done.
Trent Woods, NC
Jimmy our service tech was awesome!
New Bern, NC
Satisfied.
New Bern, NC
When you come for an inspection, knock on the door and let me know that you are here and what you will actually be doing.

I had and cancelled your service years ago, because I had no proof you actually did anything for the fee you charged me. I will do that again if necessary.
New Bern, NC
I have had my home sprayed for water bugs, and yesterday I seen one in my bedroom and this is after just one week. If this is the best you can do I think that I may have to cancel service.

James Hooks.
New Bern, NC
our appointment was rescheduled from your office.
Trent Woods, NC
Excellent!
New Bern, NC
The service technician is great! He has been very friendly and efficient. My only complaint with the service is that I still have the roaches. There was a bait that was used in my last appartment that regulated growth. I don't think you guys are using it. please look into this.
New Bern, NC
My Terminix service person is the best! He makes you smile from the minute he arrives. I know he is looking out for us with great service and paying attention to details. Thanks, David Adkison.
Oriental, NC
Initial service visit was spot on. A follow up visit was scheduled for 9/2/20 between 9-930am. Technician did not show. No key for entrance into home was picked up at the office of Tidewater Real Estate, the property managers and no phone call to reschedule was received. Phone call was placed to 800 number for a return call in regards to this. Still waiting for follow-up.
New Bern, NC
We still have roaches and fleas. You lease help.
New Bern, NC
The technician was quick and efficient. I assume I am not going to get any termites!
New Bern, NC
Still seeing some roaches not as many as before.
Trent Woods, NC
I am very happy pleased with the service. I have some doggie steps which were stored. I brought them out of storage and a couple days later, I started seeing roaches. I ask the service person to pay particular attention to this item. He said, no problem. I‘m still using the doggie steps and no longer see roaches.
Oriental, NC
I will not leave a message here because my issue with service concerns the technician.
New Bern, NC
Joey and Mr. Rice were very attentive to my needs. I tend to be a little over the top with my bug issues, but these guys took the time to address all my concerns. So far, I am very pleased with my experiences.
New Bern, NC
Terminix,

Shown below is a text I sent to your representative Robert Nucombe from the New Bern office . I am not satisfied with the moisture barrier Terminix installed .

Robert

I just received an email request to review the service provided by your company. To be fair I am holding off on answering that request until you come back for your inspection. As I stated in my last text the dehumidifier is not installed in the center as per your instruction note. Also the outer perimeter of the vapor barrier is not secured at all ; there are some center block piers that are inadequately taped or have no tape at all in some areas. There are portions of the barrier installed over debris that could have easily removed. The number of securing spikes are very few and inadequate. I do not feel the amount of time and effort (approximately 2 hours and 45 minutes reflect the 5000 dollar price. I hope to hear from you soon. To be perfectly clear I don't think the electrician should come here until the dehumidifier location is resolved.
New Bern, NC
I was very happy with your service very friendly & very helpful people.
New Bern, NC
When are they coming back out.
New Bern, NC
Great experience!
New Bern, NC
Very kind and nonjudgmental service personnel.
New Bern, NC
I still have ants in my kitchen.
New Bern, NC
Joey was excellent in his service in taking care of my house and explaining the process. Great first impression. Thank you.
New Bern, NC
I rarely leave a review but- The tech that came out to spray for us, Jerry... He was so incredibly nice, extremely informative & also took his time to listen to our concerns. As far as scheduling goes- not an easy process. 1st you have an inspector come out to your house, you sign a contract, PAY & then someone from the office is supposed to call you to set up an appointment for them to come back and spray. No one ever called. I was emailing back and forth with Ryan that ensured me that someone would be in contact ASAP. Again... no one ever contacted us. There is not a direct line to the office so you have to call an 800 # and sit on hold forever. Had I known that I would have to do their footwork AFTER paying I would have never of gone with this company. I was basically begging them to set up an appointment. So thank you Jerry for being wonderful but rest of the rest of the customer service experience needs work.
New Bern, NC
Had an ant problem. Needed a service company. Joey came out in a tiimely manner and took care of all my issues. No more ants. Would recommend to anyone needing a pest control service.
New Bern, NC
Excellent service and the technician understands what and how we desire to address the concerns we have.
New Bern, NC
Very happy with service. Service person that comes is very nice.
New Bern, NC
Very please with the work.
New Bern, NC
Everyone was very professional.
New Bern, NC
Thank you!!!
New Bern, NC
So far OK!
Oriental, NC
In the beginning it was fine, now it slack...all but the money part ,always a courtesy call,can you make a payment????
Trent Woods, NC
Very good service. The workman let me know before he started and after her finished the results.
New Bern, NC
Happy with service.
Trent Woods, NC
Jerry is courteous and professional.
Cove City, NC
I'm waiting for my monthly visit.
New Bern, NC
Great service. No sign of roaches since technician's visit. Prompt on time visit.
New Bern, NC
Jerry Moreno was very efficient and courteous. Excellent service.
Arapahoe, NC
your statement of service was forwarded to Jim Copland of New Bern, the new owner of 39 Creekside Dr. in Arapahoe. The information was given to you last year. Please contact him at 917-239 5018.
New Bern, NC
We spent almost $5,000 for what we were told would be a sealed crawl space only to find out when we were selling our house that we did not in fact have a sealed crawl space, we had a conditioned crawl space that wasn't even done properly. It has been a nightmare trying to get Terminix out to correct their deficiencies.We are due to close on our house in a week and our problem has yet to be corrected. Do not use Terminix. They will mislead you and put you off when they make a mistake. VERY DISSATISFIED with their service.