Terminix of North Carolina

Terminix of North Carolina

Terminix of North Carolina

Pest Control

New Bern, NC

4.4 · 366 reviews
4.4 · 366 reviews

About Terminix of North Carolina

Location

New Bern, NC

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

101

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

366 Reviews for
Terminix of North Carolina

What people say about Terminix of North Carolina
Friendly · 45
Professional · 43
Excellent · 30
Prompt · 29
Courteous · 26
· Show All
4.4 star average rating (366 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Cove City, NC
The Service guy was nice and pleasant does his job very good.
New Bern, NC
I have contacted Terminix twice about an issue and have not yet received a call back. This was two weeks ago.

Raymond Ramsden.
Trent Woods, NC
I was very satisfied with the service from the representative that came to my residence . He was very friendly and professional . I was also very impressed with his observation .
Cove City, NC
This is Della Sister Carolyn White Boggan, Della is not happy at all with your services she got talking into a contract and did not understand and will be going to court because Della have early signs of dementia and had no business signing any type of contract. This information where told to the branch manager. Della paid $1035 down. And the job where not finish as promise. You can call and speak to me at 252-229-8640 Thank Carolyn White Boggan.
Oriental, NC
Both Kim and Kyle were very professional and informative. very friendly and answered all of our questions. Ya'll have a GREAT crew!
New Bern, NC
I know someone came to change the traps, but I never received a report. Is that standard??
New Bern, NC
Thank you for asking. Great service.
New Bern, NC
Would prefer if moisture measurements were recorded on invoice left behind.
New Bern, NC
Kim and Hunter are very informed with their positions. Their communication skills are excellent. absolutely no complaints.
Vanceboro, NC
With the cost of having my house treated, I was told that someone will come out and make sure that everything was sealed, no one never came. During the last visit, I showed him a few droppings in the cabinets (I believe are from the water bugs) and I was told that he couldn't do anything about it. The traps for the water bugs are still empty, but we are still seeing some crawling around.
Oriental, NC
I am quite pleased with the services provided by the employees of Terminix. They were courteous, professional, and so very tolerant and responsive when explaining the solutions being implemented to address my problems. I would not hesitate to recommend them to others.
New Bern, NC
Terminex was efficient with scheduling and provided us with service within a small window that we provided them.
New Bern, NC
Satisfied with first treatment. Service technician did a thorough job and was very nice.
New Bern, NC
The price was higher than I thought it needed to be. Technician said the foundation beams would be wrapped up the beam and they were not. He also said he would be back to check the installers work. Have not heard from him.
Oriental, NC
Still have strange bugs in bathroom and sunroom. Constant rain may be may be the problem. Don’t remember if guy was able to do the outside because of the heavy rain while he was here. If not maybe he can do it again.
Vanceboro, NC
Well so far we haven’t seen any spiders.
New Bern, NC
The service was great once we got an appointment.
I tried requesting a call for an appointment on-line which was not answered. Then I left 2 requested for call back on the phone. 3 different days. I finally did a chat on line with success. This was unlike any previous service and was disappointing.
New Bern, NC
The tech was polite, knowledgeable and efficient. I was very pleased.
Trent Woods, NC
Good service and prompt. Friendly service. Good company.
New Bern, NC
5 stars across the board- very professional excellent work.
Cove City, NC
We are not happy with the service we received from Terminix. We had to pay twenty thousand dollars to repair work that you all did not do properly for us. We are still paying you for the 25,000 you charged us for what you all did not do propperly. We are Senior Citizens living on fixed incomestrying to do the right thing. We were told that we were covered and that you would have come back and made the repairs had we contacted you. That was easy to say since we did not do that or was aware that we could. But no one said anything about giving us anything for a bill that we have in addition to what we are already paying you. It is always the little people who lose. No, we are not satisfied.
New Bern, NC
You have sent 3 emails to my email (Denise Wells) addressing my housemate Vickie Ryckman. Her email is : vryckman@hotmail.com.
New Bern, NC
Very good service.
New Bern, NC
I appreciate the timely scheduling of treatments.
New Bern, NC
No one ever got back with me to schedule my inspection. I paid for everything but no service.
Sarah Tellis.
New Bern, NC
We have received excellent service from the Terminix in New Bern, NC. Everyone has been informative and explained everything thoroughly. On time for appointments and do exactly what they said they were going to do. Friendly staff from those who came to the home to the people in the office answering the phone and scheduling appointments.
New Bern, NC
Excellent customer service.
Vanceboro, NC
We are very pleased with your service.
New Bern, NC
Love the customer service with Terminix. It was an easy decision to use them again after moving to a new home.
Vanceboro, NC
The tech came to the house and did not consult with the adult in the house to let us know what he was doing or not doing. The roaches seem to be worse now than before you started your treatment.
New Bern, NC
I am very pleased thus far. I've been educated about the findings at my house. This is my home and appreciate Terminix helping to secure it.
New Bern, NC
TERRIBLE!!!!! I requested spray outside for ants. I consider my deck as outside and it is full of ants. There is nothing about your service I like and I want out of my contract. This was the first visit. I requested a hard copy of my contract over a week ago from Robert and it has not come. I give you a 0--no stars but this made me assign a star. I told Robert the only problem I had was the ants. I think this year contract was a big mistake on my part and oversell by Terminix.
New Bern, NC
No, not happy.
Pollocksville, NC
From the initial inspection, everyone has been professional. Robert initially came out, assessed our needs, and gave an estimate. He was very polite and thorough. Nolan came out to spray, he was awesome as well. The two young men who came to put out termite bait and replace insulation were great too. I cannot remember their names, but they worked very hard on one of the hottest days we’ve has thus far this year. I was very impressed! And the wonderful ladies that did scheduling, can’t forget their professionalism. Today, someone else will be coming out, I’m sure the experience will be a good one. Thank you! Jane Sobotor.
New Bern, NC
You never finished the installation of the vapor barrier that you were paid in full for. With no follow up. Unacceptable. Not a happy customer.
Russ.
Arapahoe, NC
Dear Terminix, I've been a customer with you for many years for my other home which is now a rental, and have always been happy with the service. However, this initial spray service for our permanent residence (173 Wilson Circle, Minnesott Beach, NC), was not quite up to what I expected. The service technician was nice, but apparently this was not his usual area, and his spraying seemed superficial at best. I walked around with him to make sure he knew all the areas of concern, but even then, he missed some areas. For instance, he barely sprayed inside the three garages I have, and sprayed the outside edge of the rear deck, but not along the rear edge of the house where the deck touches the house, which includes a screened-in patio. Then yesterday, I saw more cockroaches in the attached garage than before he sprayed!
New Bern, NC
I had requested that the gentleman who installed our traps place them approximately a inch or so below the ground surface, so I wouldn’t hit them with a lawn mower, forget his reply and he did not comply with my request. So, if I can do this myself and not void my contract please let me know...my home had been previously treated by Terminix and I have shattered several of the old trap heads with my mower.
New Bern, NC
Happy with the service,all the staff/people that did the work in my house are very pleasant.
New Bern, NC
I was most pleased with your service. Your associates were helpful and answered the questions in which I posed. They exhibited great customer service skills. Thank You!
New Bern, NC
Ants ants ants.... why can’t we control the ants?