Terminix of North CarolinaPest ControlRaleigh, NC4.4 · 1132 reviews
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4.4 · 1132 reviews
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Roland Douthit
Raleigh, NC
Service Visit on 9/20/2024: Identified water issues in crawl space. Technician made recommendation to install humidifier, if one compact enough is available. He made calls to manager who recommended a different tech come out and take measurements. No call received to schedule an appointment regarding the humidifier. Also signed a contract for pest control, my primary concern being roaches coming in from outside. Asked specifically for technician to come inside and treat the downstairs area as well as outdoors, and was assured that indoors could be treated also. Appointment scheduled. 9/26: Technician came, sprayed outside, put mouse traps in crawl space and took care of ants in yard and hornets nest; did not come inside. The same night it rained, and the next couple of days, the roaches were coming in again. 10/2: Called and a return service was scheduled for 2:30pm, Friday, 10/4. Also, after an apology for not contacting us as promised, an appointment was scheduled for Monday, October 7, to measure for a humidifier. Pest control Technician arrived 10/4, assuming sometime prior to 1:55pm, to re-do pest control, completed whatever he/she did and left a hanging note on the door at 1:55pm. Did not come inside as requested, ring the door bell or call. I was working from home and had no idea that the service person was here. I called to ask about this and was on hold at least 20 minutes when the call was terminated. Am I pleased with the service thus far, absolutely not.
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John & Sally Pinnix
Raleigh, NC
The technician did an excellent job and was very.
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Elaine Wood
Raleigh, NC
Thank you!
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Laura Watkins
Wendell, NC
Everything is fine, except trying to set up online access and the site can't find my account even when I give my account number.
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Lynda Crowder
Raleigh, NC
So far, I'm very pleased with your service. Your technician was very thorough, Provided an explanation of the service and was extremely courteous.
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Abiodun Abegunrin
Raleigh, NC
Very good service!!!
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Cindy Wilson
Garner, NC
I have had Terminix as my pest control company for over 30 years. They are always on time with my services and I am pleased with their service. Great Company!!!
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Daniel Weigel
Raleigh, NC
The technician on site did not get rid of the Spider Webs as listed on the Contract. Requested a follow up visit- still waiting.
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Dr William M Dunlap
Raleigh, NC
your representative was very polite and personable, and also very thorough. She found 2 wasp nests that we didn't even know about.
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Linda Jones
Raleigh, NC
You can count on Dterminix to do a great job.They are a bugs worst nightmare. RELIA BLE ON TIME AND WILL RETURN IF you are still being bugged.LA Jones.
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Pete Saunders
Louisburg, NC
Technician was very courteous , professional , accommodating and knowledgeable.. excellent service... 5 star...
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Tina Day
Raleigh, NC
Very prompt and helped eliminate all bugs within a manner of 24 hrs.
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Arline Seaman
Raleigh, NC
The servicemen are polite and make sure to ask questions. I trust Terminix above all other services.
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Darren Robinson
Raleigh, NC
Practices.
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Mark McDougald
Wake Forest, NC
Service technician was on time and very knowledgeable in regards to our needs and our service.
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Hattie Sheridan
Clayton, NC
Very satisfied.
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Aletha Williams
Oxford, NC
Ricky was a great agent. He was informative and professional.
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Rita Jones
Raleigh, NC
Initial contact was very thorough and knowledgeable but we are disappointed that only 4 bait stations were installed. The sketch we signed off on showed at least a dozen on all sides of the house. We paid a lot of money for only 4 bait stations leaving two sides of the house without any.
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Ann Pham
Raleigh, NC
I’m not really satisfied for your service . Look like the amount to spray bugs not enough on the front and my back yard , i still see a lot of ants , mosquitoes and some bugs ( bee , yellow jackets..). I did call back with the manager ( ms. Emerald )and she said wait for couple days to see how it is… I hope the Terminix pest control can tell the technician spray with good amount to kill the bugs as they promised.
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James McDermott
Raleigh, NC
Professional.
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Ray H & Margie Garland
Raleigh, NC
No. repairman did not show up yesterday as promised. work has not been completed.
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Brandon Patino
Zebulon, NC
the bugs are still here i just dont see the point of paying someone if they are just going to say well there isnt anything we can do about certain bugs.
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Nicole Spector
Raleigh, NC
1. Had stakes placed in for termites around home for thousands of dollars. Several were not actually installed but rather were left laying on the ground where they were suooosed to be installed. 2. I had insect treatment around pool. No issue other than few gnats and wasps and carpenter ants. Immediately after treatment, there was a surge in all insects. At first I thought it was a purge but now 2-3 weeks out it’s actually only intensifying. I got the stakes I. The ground thanks to an agar bit I went and bought but the bug issue is almost comical in the dramatic change.
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Jeovanny Gallardo
Oxford, NC
Excellent service nice people and friendly.
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Mary Hall
Raleigh, NC
Our Terminix inspector is very courteous and professional! We have been very pleased with the service.
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Joan Reese
Raleigh, NC
One would think, being a customer all these years we would get the same technician back. Or at least one that knows with every treatment we get the inside and outside done, the garage as well as the attic treated and glue traps changed where necessary. Thanks.
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Dorthy Wilson
Raleigh, NC
Explained in detail what he saw and what needs to be done to make corrections.
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Robert Fowler
Raleigh, NC
All good need you to send my paperwork in the mail real mail. Thanks.
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Isaiah Johnson
Butner, NC
Great service.
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Bill Teague
Youngsville, NC
Termini has asked that I provide my review. I'm happy to, but they've only just finished their first monthly visit. At this point I can say that the tech that came is clearly dedicated to customer service. He wanted to make me a happy customer. So far, I am, but the key is to wait and see the results over time. I am optimistic so far. I'll have a better idea when autumn comes. But so far, so good. Three stars here today does not mean a bad review, it means check back later.
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Debbie Baldwin
Clayton, NC
Your service has gone downhill. I have more ants this year than i've ever had. Have seen 2 snakes around the perimeter of the house right after service. I will be looking for other pest/snake services unless things improve. Maybe you've changed your chemicals - if so - they aren't working.
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Tricia Ligon
Raleigh, NC
JUNIE does an excellent job. He arrives on time, is friendly and checks each trap, and sprays both inside and outside. I appreciate his excellent service!
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Harvey Rotblatt
Raleigh, NC
average.
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Karen Dupont
Garner, NC
Thorough and informative.
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Tashiba Jones
Garner, NC
Claudia was great and informative. However, considering the reason for my service request, I felt like she could have done more within the house instead of out of the house.
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Christin Kleinstreuer
Raleigh, NC
We haven't received any paperwork from you. Or the promised before and after photos of the attic clean up. Dan was punctual and polite. But it is too soon to evaluate the work, especially without our contract info.
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George Potwin
Louisburg, NC
Rick provides excellent customer service and is a true professional at his work. He explained all the services he was doing and even explained what to expect. He asked me if I had any questions multiple times and gave me advice on what I can do in between services if I should notice anything developing. I pointed out a carpenter bee flying near my side entry stoop and he gave me information to get a trap and where to put it to deter them. I look forward to his visits in the future and feel 100% safe with his service and advice.
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Linda Snow
Garner, NC
Very professional and thorough service rep! She’s great!!
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William R Jernigan
Raleigh, NC
All three groups (electricians, sealant group, humidifyer) came on time and did a great job explaining everything.
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Hannah King
Louisburg, NC
Terminix was great! Very easy to schedule with and get flexible times. Our technician Ciera was amazing! Explained everything very thoroughly. She also seemed extremely passionate for her job and making our house as bug-free as possible! Thank you Ciera!!!
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