Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Terminix of Tidewater Virginia

Pest Control

Newport News, VA

4.4 · 464 reviews
4.4 · 464 reviews

About Terminix of Tidewater Virginia

Location

Newport News, VA

Services

Pest Control
Additional Services: Moisture Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

24/7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check, Financing Available

Years in Business

102

About This Business

Terminix®: The Pest Control Experts

When it comes to exterminator services from Eastern NC to Tidewater, VA, the pest control experts from Terminix® have been helping homeowners and businesses alike battle bugs and eliminate pests for over 80 years.

We are a franchise of Terminix® International, the world's largest pest control company.

We are proud of the fact that our franchise has been managed by three generations of the same family. We have more than 600 employees dedicated to serving the pest control and related service needs of our customers.

Put a Proven Terminix® Exterminator to Work for You

Every day across the state and across the country, people rely on Terminix® as the pest control company that gets the job done on time, every time. Each exterminator we employ is a highly-skilled technician who is trained to not only eliminate bugs, but keep them from coming back.

We know the best ways to stop and prevent ants, termites, bed bugs, mosquitoes and other pests from damaging your biggest assets—your family, your home, or your business. And we back our work up with a 100% guarantee.

464 Reviews for
Terminix of Tidewater Virginia

What people say about Terminix of Tidewater Virginia
Professional · 77
Friendly · 40
Great Service · 33
Excellent · 29
Thorough · 29
· Show All
4.4 star average rating (464 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Newport News, VA
1) My nightmare begun 10.26.21 - Terminix came to my home for a free inspection of my attic. When your rep. returned from the attic, he stated that there was evidence of rats,I needed a seal and insulation because "over the years insulation decreases". I asked if he took pictures. The answer was no, I had no proof of his observation. In small talk, I stated that I am a retired veteran and am disabled .

2) He drew up a contract and convinced me that I had a rodent problem. The following was going to happen:
exclusion and sanitize the attic of rodents, add insulation and seal the attic ( job done on the outside). To cost me over $2,900.

3) On 11.15.21 someone from Terminix came to start the job. The guy said they put down traps in the attic to catch the rodents. I asked again if they took pictures, the answer was no.
I have not had mice problems since 2001 - 2002.

4) 11.16.21 Terminix did not let me know that they were subcontracting the job to a company called Bell Cow to place a seal on the outside.

5) It was suggested to me to get a second opinion concerning the condition of my attic. I did so, I had another well known exterminator to
come and inspect. The analysis was, best attic he had ever seen in over 15 yrs.
He found 3 sticky pads with 1 palmetto bug on one of the sticky pads, no evidence of a seal and definitely no need of insulation. He also
notice that the insulation was up to the floor boards and an excess amount was in an area just incase it needed more insulation
eventually. I also had another person to take pictures of the attic only to see what was needed, if any.

6) Terminix had a fiance company (Green Leaf) to handle the Terminix charges over $2,900. They emailed me to see if I was satisfied and I replied NO and explained why. The contract was cancelled. Meanwhile, Terminix was trying to give me insulation when there was clearly no place to put it. My brother stepped in to help me because it was clear that I was being bamboozled. I am a retired veteran who happens to be over 65 years of age. I was made to look like an easy mark.

7) I attempted to have Terminix to treat once again for ants. I had a difficult time in 2021 with ant infestation. I called Terminix on 12.30.21 to have someone once again to treat for ants.

8) I could not get anyone until 1.3.2022. The regular guy, Raymond McNair came along with the service manager Garland (Gary) Wallace.
After showing them both where the ants were coming from, some of the areas had been treated before since the summer. Nothing was
put down to get rid of the ants on this visit. Gary stated that he would come back and treat on 1.6.2022. It didn't happen. Gary also
requested a copy of the photos of which I sent to his cell phone. The return to treat for ants still has not happened and today is
1.19.2022. Since the visit on January third, nothing has been done except a bill date 1.3.2022 for $982.09 for Rodent Exclusion
Services due upon receipt. The service I received was 3 sticky pads placed in the attic to catch these rodents that Terminix claimed I had. If I don't pay upon receipt of this bill,
Terminix stated on the bill that they would debit or draft my account for the amount due plus a $25.00 service fee.

9) Your service manager Garland Wallace has failed to take this situation seriously. I have noticed and it has been on the news how female
widows and over 65 years of age have been taken advantage of with services they do not need. At this time of no response and no
treatment for rodents or pest (ants) and a threat to draw $982.09 from my bank account for a service to cleanse for rodents that did not
exist or evidence, I hear-by cancel my contract for termites (annually) and pest control (quarterly). If these charges aren't dropped I will
turn this over to an attorney for fraudulent charges. I need this matter resolved without legal support as soon as possible. Thank you.
Yorktown, VA
You always do your annual termite inspection in winter when there is no activity.
I have termite damages in several places and had your service worker came over to exam the damages but till today we have not heard from you yet.
Hampton, VA
I think you did a wonderful job.
Hampton, VA
I didn't schedule or arrange this appointment.
Newport News, VA
Excellent and Friendly service.
Yorktown, VA
My husband just went under the house because of an odor . The first time he was able to view the job done by Terminix. He said he would given the job a 2 out of a 1-10 rating. It was supposedly checked by several people. and passed QA. Obviously there standards are pathetic. We feel ripped off!!!
Newport News, VA
He was very professional and respectful. He is very knowledgeable when it come to his job.
Hampton, VA
5 stars.
Hampton, VA
when I asked Terminix to come to my home on the 60 year old housewife I told them that the house next-door was being totally renovated I knew she had prior bugs prior to why I was kept my house and I do keep my house immaculate but I got an infestation here and I’m in an infestation first time the gentleman came he was in and out by the time I went on my deck smoke a cigarette a cigarette and he was done that quick Mike is a very nice gentleman when he came the second time he might’ve been here but I literally had to ask him personally to exterminate underneath the sink in the kitchen and in the bathroom he should’ve already done that before may have an ask anyway two days after the gentleman left I’m seeing bugs again the way he keeps saying it’s a process it’s a process I think it’s a process for me to keep having bugs that they can keep coming so they don’t go away before my New Year’s Eve party Terminix will no longer be I will no longer be there? I will break my contract with you and I’ll take you to court I’m very upset.
Hampton, VA
I am very satisfied with your professional work.
Gloucester, VA
You came out on Oct 20th I signed a contract
you came out and did work on Nov2nd and set traps for the mice...I have not seen you since...you were suppose to come back and change and check the traps...i have not seen you since...this is unexcusable...my attic smells like mice...I am extremely disappointed
karen schenck
5712245450.
Newport News, VA
Awesome crew.
Newport News, VA
so far I'm pleased and satisfied.
Newport News, VA
Very friendly and great customer service.
Newport News, VA
Need support with customer services.
Hampton, VA
Plenty of bugs still running around. Still found fleas on pets. And called Carl to request a return and no response. Left a voicemail and got nothing in return. It’s been several days. Same issue Aptive gave us. Also, inside the home was not properly sprayed.
Hampton, VA
Very courteous technician, he arrived before the appointment time ready to work! Fantastic job!
Yorktown, VA
Dominic from Price Electric came out to correct a discrepancy in the wiring of my crawlspace dehumidifier that was performed by a different contractor working for Terminix. The discrepancy was discovered during a home inspection in conjunction with sale of my home. Dominic called the night before to tell me when I could expect him to arrive and again the morning of his service call. He was polite and his personal appearance neat and clean.
Newport News, VA
Did a very good job.
Newport News, VA
I appreciated the initial information on the way roaches will be destroyed by Terminix. When Scott came he showed me how glue Boards are prepared and positioned in places. This will help me in the future with buying and folding and positioning Glue Boards by myself.I watched Scott when he sprayed the front and then I left him, but was surprised when he was already gone after about 5 minutes. Had he sprayed all sides of the house?? I would appreciate if Scott would let me watch future sprayings to make his coming worthwhile for me.
Williamsburg, VA
The service performed by the Terminix representitive was outstading in many ways. The service representative was very professional and thorough in performing the isnspection/service. sewrvice appointment was on time. Most important, he was very thoughtful and practiced COVID precautions and respective of my COVID safety concerns.
Newport News, VA
I was very pleased with the technician and the service he provided. Mr.Settles was very professional and explained all aspects of the service he was providing. Thank you.
Eva Ross.
Newport News, VA
no complaints......satisfied with excellent service.
Newport News, VA
Tech, Mike, was prompt, fast, answered my questions and explained service.
Newport News, VA
THANK YOU FOR YOUR SERVICE.I HAVE TERMITE/RODENT PROTECTION.HOWEVER;YOUR PHONE CALL ON-HOLD TIME IS EXTREMELY LENGTHY.
Newport News, VA
Bugs worst then ever.
Hampton, VA
Job well done.
Hampton, VA
Yes but they still coming in house once in a while but thank you if they still are in another week I’ll be calling u.
Yorktown, VA
Job well done as always!!!
Hampton, VA
I just signed up with Terminix and someone just came out to spray and still seeing several spider webs.
Newport News, VA
Very satisfied so far. Both representatives I’ve dealt with in person have been great. Associates on the phone are fine, though when I leave a message, I never seem to get a call back.
I need a respray do to tough and resourceful roaches.
Gloucester Point, VA
We are so pleased with the service we receive from Terminix. We are so happy with our technician, Michael Ryder. He goes above and beyond and always is kind, helpful and knowledgeable. We are very happy with our service agreement.
Poquoson, VA
Trying to get a person on the phone is impossible. Ive been on hold for 45 minutes about to schedule an appointment.
Newport News, VA
Too early to consider the work a complete success.
Williamsburg, VA
Only giving 2 stars as the chat reps were quick to respond. Can't get anyone on the phone unless your a new customer. The service rep was very nice, but we would never know our home was sprayed. Bugs still every where!
Hampton, VA
Very good at what they do & always stay in communication which I like.
Hampton, VA
Absolutell not...and I am not even sure why you all came to my house on yesterday because you service was canceled in June after not effectively treating my home. We have a new pest control service the has been working well.and I just pray that whatever you all put down does not adversely affect their treatment. Then you all had the nerve to send me a bill.
Newport News, VA
Please I need to scheduled another treatment .bugs/roach still in the house.
Newport News, VA
fast, efficient professional attired. splendid job carried out. J P Jernigan.
Williamsburg, VA
Left a lot to be desired.Spiders are present where you would expect them to be.Quickest visit we ever got.