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Terminix of Tidewater VirginiaPest ControlNorfolk, VA4.4 · 572 reviews
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4.4 · 572 reviews
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Tom Batzel
Virginia Beach, VA
I am very happy with your service. Tom Batzel.
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Yakema Summerville
Chesapeake, VA
This by far was the worst service ever paid $800 , I received no results or response for the service I paid for. I asked Specifically to leave the traps for the full 10 days, they still came by in 7 and not one person told me a things in reference to what my money was spent on and I stoll have Possums roaming around!!
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Samuel&joyce Anderson
Virginia Beach, VA
I am not happy with your service. In the past few months I have complain to you about your service. The first time about your agent claiming that we had an infestation of rats and we needed to get another special service done. This was truly not true.
Just recently one of your agents claim to have provided service when he did not. We have been with Terminex for years and this is not acceptable. |
Meagan Potter
Virginia Beach, VA
Professional and knowledgeable, but in my opinion, for the services rendered, overpriced. The technicians were on not on property very long, and the “rodent cleanup” was minor, but I was still charged over a thousand dollars for this. I would not call again.
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Patrick Lamb
Chesapeake, VA
We are Well pleased with our services that are provided from customer service to our technician who comes out every 3 months to provide treatment for home he is very kind and He's always "ON TIME".
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Paul W Parker
Chesapeake, VA
service was excellent. Always enjoy interacting with Dave. He’s so thorough and personable.
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Vivian Williams
Chesapeake, VA
Very please with the service received from Terminix. Tech is very knowledgeable of the situation takes time to explain what he was doing. Very professional provides great customer service.
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Vickie Annarino
Chesapeake, VA
Associates were knowledgeable and informative. They were able to answer my questions. I’m just praying those horrible termites go away.
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George C Oliver
Chesapeake, VA
I am very pleased with the service I have with TERMINIX .
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Richard Spady
Chesapeake, VA
went great.
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Phyllis/ Bryan Lewis
Chesapeake, VA
Technician here only 10 minutes. No paperwork just verbal conformation. No termites. It would be nice to have a letter.
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Garcia Ridgeway
Chesapeake, VA
The technician was on time fast and knowledgeable.
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Nicholas A Vacca
Chesapeake, VA
We are pleased and satisfied with the service to date.
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Ken Tressler
Virginia Beach, VA
Our termite bait stations are out of date and some are missing. We have been paying and no one is able to open some of the stations. Also, we have a problem with rat droppings and no one seems to be able to do anything about it. Very disappointing. This reminds me that I need to call
And complain. |
Fernando Meave
Chesapeake, VA
Jeff is our Terminix rep and he is nothing short of fantastic! He will go above and beyond when called upon and leaves nothing short to be desired. He is a great go to when you need help, guidance and just a great person! Because of his tremendous customer service skills, I am sold on Terminix! Thank you!
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Jamal Johnson
Chesapeake, VA
Communication or the lack of communication during the entire process has nonexistent. Paired with a service appointment that was scheduled on 1/12/23 was a debacle.
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Arif Patani
Chesapeake, VA
Very happy with the service. Thank you!
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Estela/ Gabriel Abalos
Chesapeake, VA
Terminex personnel was in and out for only 15 minutes. I am not sure how the areas were checked. I am sure a bill will be sent.
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Florence Whitfield
Chesapeake, VA
Dave responds to our requests for service timely.
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Oceans owners council
Virginia Beach, VA
It would be great if we could get at least a 2-day warning or appointment before someone shows up on site. We prefer someone from our maintenance department to walk the property with them.
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Brenda Krostoski
Chesapeake, VA
For the past year there have been NO Confirmed Appointments as to when service will be rendered.
In the past I would receive a call letting me know on what day TERMINIX would arrive at my home for service. |
Mary Gordon
Chesapeake, VA
The Guy came and sprayed however I am still dealing with Ants. I called a Rep and they said that someone from the company was supposed to call me back within 48 hours and no one called. Customer Service is terrible, Thinking about canceling my contract.
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Faith Lutheran Church
Suffolk, VA
Fine.
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Carolyn Etheridge
Chesapeake, VA
When do you spraa the interior?
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Diane Arnold
Virginia Beach, VA
I was told that we're was another problem under my house and that you would work around it. I am not sure if after that problem is taken care of you need to come back because everyone left before I could let them know went the problem would be solved. Do I need some clarification please. Thank you.
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Craig Jorgenson
Virginia Beach, VA
As long as no activity in the sixteen bate stations, we be good to go!
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Roger & Helen Messer
Chesapeake, VA
Good service so far, since inception of owning house (for 26+ years).
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Barbara Travers
Virginia Beach, VA
Good service at this point in contract!
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David Proffitt
Virginia Beach, VA
The consultant was very knowledgeable and managed my situation well. Unfortunately, follow up has not been great. I had to call and schedule and confirm the first visit after my consultation was arranged, and my 30 day follow up visit still has not been scheduled.
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Elizabeth Marcum
Chesapeake, VA
Arrived on time,informed me when took lunch break & was preparing to leave.
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Nancy Carrier
Virginia Beach, VA
Leave voice mail message with no call back number?
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John Moore
Chesapeake, VA
I have been with Terminix since 1977 you have always done me right so far so keep up the good work.
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Franziska Whitehead
Virginia Beach, VA
What was done? I had no notification, just saw that I was charged 100 dollars for what? Please advise immediately. I will be out of town for a few weeks.
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Parkside Professional Center
Virginia Beach, VA
great service!
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Larry Anthony
Chesapeake, VA
The technicians were prompt, courteous and professional.
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Tommy & Shannon Lassiter
Chesapeake, VA
I have spoken with the regional manager to cancel & void my contract, as your sales rep gave false information on what my needs were. Thankfully your Regional Manager had integrity, and admitted the misleading sales tactics the rep used. So to answer your survey question, No, I am not happy with the service given.
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Hongyuan Wang (Son)
Virginia Beach, VA
The first treatment only killed 60% of ground Wasps.
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Jason miller
Chesapeake, VA
Prompt service and professional technicians.
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Roger Moss
Chesapeake, VA
Initial called by me Roger Moss the person on other line laughter was unprofessional. Also I have asked several times for detail information how $750 figure was determined by voicemail and text and no response from rep.
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Roderick Lewis
Chesapeake, VA
All representives whether at your office or my house were professional, courteous and knowledgeable.
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