Terminix of Tidewater VirginiaPest ControlNorfolk, VA4.4 · 638 reviews
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4.4 · 638 reviews
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Sherri Harris
Chesapeake, VA
Not satisfied with service. At first I thought maybe it was the first encounter with the tech, but then I encountered the same work ethic as the first guy. It has to be the company. Never will I use them again.
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Alysa Wright
Virginia Beach, VA
Guy doesnt know what he was doing but Christian was great !!!! Quick services.
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Kenneth Kline
Chesapeake, VA
The technician service is worth 4.5 stars, My problems is with getting the report back from you so I can pass it onto my finance company, I was told it was sent to klinesty@aol.com on Friday Nov 15th. I called to day to say I haven't received it yet as of Tuesday Nov 19th. I was told they would email another copy to klinesty@aol.com, as of this minute I have not receive anything. I need that report to go further with my Refi.
Ken Kline klinesty@aol.com. |
Dolores/alfredo Braza
Chesapeake, VA
I’ve let a text message with Mr. Credle (inspector) to replace the cover on one of the traps but has not responded yet. Same as before with the spots under crawl space (took months to respond- spraying under the crawl space is done - 30-45 minutes job for over 2k). Hope the trap cover can be replace soon. Waiting.
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Steven Fairneny
Chesapeake, VA
After finding damage caused by termites the technician could not tell me what action would be taken. Please let me know when you are going to come fix the damage.
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John / Liz O'Connor
Chesapeake, VA
satisfied to date- not finished yet.
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Danielle/Keith Jones
Virginia Beach, VA
Tech doesn't do a good job removing cobwebs, makes me wonder what else he is doing a horrible job on....like protecting my house from bugs.
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Jack & Sharon Lamb
Chesapeake, VA
We have been doing business with you for many years and so appreciate your service. Very professional & knowledgeable.
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Michael DiCAPRIO
Chesapeake, VA
Not happy with the level of service as of yet.
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Monique Guante
Chesapeake, VA
I was told someone would be coming back out to spray a different spray to deal with the spider crickets but no one ever showed. I’m disappointed. Chesapeake Terminix isn’t meeting the mark.
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Ed Waller
Chesapeake, VA
Where is my contract?
Never received card from salesman. Seems to be quite overpriced so far. |
Carolyn Meadows
Chesapeake, VA
Very polite and professional.
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Eugene Ward
Chesapeake, VA
Your people were very professional and friendly. But, my wife just told me that a rat has just chewed into our pantry and tore open some food. I have no expertise in this manner but it seems like this should not happen.
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Michael Steele
Chesapeake, VA
Very Happy with your service Way to go.
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Patricia Dillon
Chesapeake, VA
Problem with ants seems to be resolved...thank you.
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Margit Delbridge
Chesapeake, VA
Appointment not kept.
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Maria Angeles Calatayud
Chesapeake, VA
Great service.
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Evelyn Thomas
Chesapeake, VA
My technician, Dave, is very professional and does a great job for me!
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Lois Baker
Virginia Beach, VA
Very good.
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Awilda Cantrell
Chesapeake, VA
The tech was polite. It was a quick inspection which we appreciated. The only problem was the inconvenience of waiting for the report for us to turn into the bank .
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Esther Choi
Chesapeake, VA
I have several complaints and I hope that these issues will be resolved for your future customers. 1. there was a time change on our service, but we were not notified. I had to call into the office to figure out where our servicer was. The agent THEN mentions that there was a time change.
2. Terminix tried to take out the full bill which is over $1000.00 from our account without any authorization or confirmation. We had given our card information in the beginning to make the initial payment but did NOT authorize the full-service charge. Only when our card was declined, we get a call with the issue. 3. I speak with different representatives every time I call or receive a call. Makes me wonder if it could be a scam or spam. 4. I asked to be emailed with the resolution to my complaint on the account portal, yet I received a phone call instead from the representative unsure and uncertain if my request was even plausible. He already should have known the issue and the resolution if he was to call after reading my online email request. Please change. Please do better. You are an important service. We appreciate what you do, but when things cost over thousand dollars, please be more considerate. |
Nidal Maali
Chesapeake, VA
Thank you for a great service and professional work that were offered by the sales rep and the fields technician and I hope we get a great outcome and definite results!
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Barbara Robinson
Chesapeake, VA
Very disappointed in the service. When I had a conflict with my scheduled appointment I couldn’t get the scheduler to call me back to change it. I had to stick with what I had scheduled. The first person to come out said he couldn’t help us and I needed to call and reschedule. I did and someone else came the same day. He said he needed a ladder and someone else to assist him. He promised when he came back to check the crawl space. At the next appointment different men came, took down the remains of the hornet nest said I needed to get someone to power wash the remaining dirty from the eaves and did not look under the house. Since then I have scheduled Chesapeake Pest to treat the fungus they found, remove the insulation and recover the ground. Sorry you all didn’t want to do business with us.
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Vicky Banta
Chesapeake, VA
Easy to make an appointment, came the next day and everything looks great. Great service and professional employees.
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Ben-Hur Soloria
Chesapeake, VA
Still waiting for job completion at this time.
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James Watson
Chesapeake, VA
Isaw no signs of any granular insecticide around my foundation at all did it melt or what ? I'm used to seeing granular on the ground or the smell insecticide.
james. |
D F Chamberlin
Virginia Beach, VA
Great service.
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Nemesio Gomez
Virginia Beach, VA
The technician did not leave any paper works.
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Angela Hopson
Virginia Beach, VA
Timely arrival. Got right to work. Left work site clean. Answered all our questions.
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Billy Norwood
Chesapeake, VA
The service and subsequent conversations were great. Thanks so much. Look forward to seeing him again.
Billy Jack. |
Lewis Pezzella
Virginia Beach, VA
YES, I AM PLEASED WITH YOUR SERVICE.
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Nancy D Kimsey
Chesapeake, VA
Yes, I am pleased with Terminix services.
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Joan Mapp
Chesapeake, VA
Excellent service!
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Daryl Brown
Chesapeake, VA
Poor service. Poor communication. Damaged my house.
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Laura France
Chesapeake, VA
The technician scheduled for Monday (11/20/23) started off by saying that he had a scheduling conflict and would only be able to partially complete the crawl space work. After doing some work, he then said he had a family emergency and had to leave, but that he could come back Wedneday (11/22/23). The scheduler made the appointment for 9-noon. It is now 12:26 and no one showed up or called. I called the office at 12:15 - was transferred, put on hold and then had to leave a message. As a BRAND NEW customer, this is not starting off well. I expected better.
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Wanda Barden (Daughter)
Chesapeake, VA
Always friendly and very professional. They truly care.
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Robert W Johnson
Chesapeake, VA
Great service as expected.
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Roberto Reyes
Virginia Beach, VA
Some things are still undone.
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Denise/Steve Bray
Chesapeake, VA
So far your service is excellent.
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Rita Vaughan
Chesapeake, VA
Good friendly service.
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