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Terminix of Tidewater VirginiaPest ControlNorfolk, VA4.5 · 534 reviews
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4.5 · 534 reviews
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Roger Moss
Chesapeake, VA
Initial called by me Roger Moss the person on other line laughter was unprofessional. Also I have asked several times for detail information how $750 figure was determined by voicemail and text and no response from rep.
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Roderick Lewis
Chesapeake, VA
All representives whether at your office or my house were professional, courteous and knowledgeable.
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Martin Armstrong
Chesapeake, VA
I wasn’t pleased with the technician you sent to my home on Wednesday, because he stepped on some of my plants, I have planted in the flower bed on the front of my home please don’t send that technician back to my home again.
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Linda McKnight
Virginia Beach, VA
Super professional and friendly staff, from the office crew to all the tech’s. John was especially helpful in explaining all the services offered by Terminex and how to protect our home. I truly appreciate all the assistance we’ve received to rid our home of unwanted guests! Would highly recommend Terminex.
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Anthony Scimeca
Chesapeake, VA
Did excellent work.
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Letecia Alfsen
Chesapeake, VA
Customer service is horrible. We had to call numerous times for the technician to come out and conduct the pest service properly.
Furthermore, we are still waiting on the Termite Service pending for the last 3 weeks. I’ve called numerous times to follow up on the matter but no one has even attempted to call to give us an update. Feel free to contact me at 410-322-7300. Thank you! |
William Wright
Chesapeake, VA
The technician from Terminix was very thorough in the initial treatment and explained clearly everything he was doing to help prevent an insect problem. So far, we are very satisfied.
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Han Bao
Chesapeake, VA
My craw space is over 3000 ft sq. The technician spent less than 10 minutes to inspect. is it not too little time to complete the inspection? Was it just a cursory inspection?
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Matthew Jones
Virginia Beach, VA
very happy.
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George Schmitz
Virginia Beach, VA
good job.
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Martha Lowery
Chesapeake, VA
Good job. Technician on time.
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Associates in Primary Care PC
Norfolk, VA
Very responsive and performed excellent work.
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Insa Walker
Chesapeake, VA
So far, so good. I have not seen a critter (insect) in my house since you came out. Praise the Lord!
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Latricia Hampton
Chesapeake, VA
Yes I am happy with your services. We have been customers fi=or years.
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Cleophas Hockaday
Virginia Beach, VA
Very good service. Been Satisfied for many years.
Thank you. |
Steven Booker
Chesapeake, VA
Well, I sure hope your rep didn’t blow smoke up my A@#!!! It’s been more than 10 days and no one has called me nor come by as stated to check on the traps. If you tell a homeowner you’ll be back in 10 days then do so. Don’t blow me off. That’s what the perception is right now.
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Gerard Johnson
Chesapeake, VA
Very happy with the service Terminix provided. The technician was very professional. Thank yoy.
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Robin Woodell
Virginia Beach, VA
Technicians have always done a great job & have given very helpful advice over the years. All the Services have been great.
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Sam Howard
Chesapeake, VA
last inspection, the technician missed 4 of the bait stations, indicating on check sheet, that he had checked them. Had to call for re-inspection and point out the location of stations. If you don't know ask, don't lie.................Sam Howard.
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Renato/Leila Nagal
Virginia Beach, VA
I'm satisfied with service. It would nice if the inspector checks out with the residents when he is done if they have any questions.
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Royal Yager
Chesapeake, VA
I have been with company for a short time but they are very professional and did a great job on gutter covers and putting traps out for rats. I admit i was hesitant to go with a bigger company since i believe customer service is usually not that good, but so far i was wrong with Terminix. Thanks.
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Patricia Lane
Virginia Beach, VA
Excellent.
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Hector Gonzalez
Chesapeake, VA
The inspector was very polite and professional. I am very happy with the service provided by Terminix.
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Arlin McCourt
Chesapeake, VA
Thanks for all your company's help.
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John&rachel Parker
Chesapeake, VA
Pretty heavy duty price tag, but every interaction was professional. The installer was mindful of leaving the area as it was before hand. Given the price, and knowing what DIY kits cost, I would have liked to have seen a few more stations installed, but I am thinking of my desires and not their bottom line.
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Eleanor Gonzales
Virginia Bch, VA
Long time customer but a bit disappointed this time setting up pest and termites initial visit. When I was scheduling service I was told pest and termites are set up by different side of company. So pest was scheduled while I’m out of town, which is fine as a friend was available to meet service guy. I wanted termites visit/treatment done when I get back as I have questions/concern and wanted to ask technician about. When I called to schedule termites I’m told that treatment/visit was done at same time, of which I wasn’t notified or aware of. I also was not provided documentation of what was done. I usually get one when service is done in my previous home. I had to call and ask proof of what was done. Not happy long time customer. ☹️.
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Wanda Joiner
Chesapeake, VA
Great service and very knowledgeable. Thank you for the wonderful professionalism.
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Robert Fanning
Virginia Beach, VA
So far, great. Eric and Scott were first class. I'm looking forward to having the problem solved.
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Angelita Burdick
Chesapeake, VA
Dylan arrived promptly, asked a few questions and got right to work. He was thorough, professional and answered all questions asked. Great service from initial contact to inspection.
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Mike Greene
Chesapeake, VA
Bay Irrgation confirmed the leak caused by Terminix is fixed. I'm requesting Terminix pay them for the service call billed to me.
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Robert Sutton
Virginia Beach, VA
We weren't at all pleased to get a recording this morning informing us that "due to unforeseen circumstances" our scheduled treatment was canceled and that you will be contacted informing you of the rescheduled appointment. Our appointment had been for 9:00 AM and the call came at 9:01. Happily, we received a call from a real person shortly afterwards re-scheduling for 1 PM. The new technician arrived on time, was polite, and did a thorough job of spraying inside and out. So we wound up being very satisified.
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Estate of Annie G Jones
Chesapeake, VA
Service is very professional. Thank You.
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David C Green
Chesapeake, VA
Dave the exterminator is the reason I use Terminix. He is knowleadgeable, pleasure, and pmompt.
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Robert Pearson
Chesapeake, VA
Bugs are outrageous since y’all came out to spray 3 months ago.
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Bernadine Bynum
Chesapeake, VA
Good morning. Yes I was pleased.
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Richard Hughes
Virginia Beach, VA
Haven’t seen any kind of bugs since our first treatment. Very happy with the service we have received to date.
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Carolyn Hatcher
Virginia Beach, VA
The tech was very efficient and covered any additional areas.
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Frank Wardell
Virginia Beach, VA
Left a lot of powder substance behind my dryer and washer ,he looked up inside one part of the attic over the garage ,and said he didn't see anything ,but didn't go into that part just stood on the ladder and looked around ,i also have an attic over the top of the whole house upstairs ,he ask me if i wanted him to check it out ,told him he would have to get a ladder for that ,i told him that i hadn't been up there in a long time ,that i didn't know if there was anything up there or not ,so he by passed that .I'm not trying to be hard to get along with ,but i don't know what he is suppose to do ,should he not have a check list that he's suppose to do and give me a copy of it .Scott was here maybe a total of thirty minutes.Hopefully what ever he did will be enough, really not sure ,i didn't think it was up to me to make the decisions on what he checked out ,thought he was suppose to know that .Just though i'd let you know ,Thanks J.C. and Frank Wardell.
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Wanda Callesto
Still waiting for my refund?? Can someone tell me when that is going to happen?
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Barbara Hall
Virginia Beach, VA
The service tech explain everything he was going to do. Sprayed and set traps. He also recommend that he return in a week to spray again.
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