Terminix Of West Michigan

Terminix Of West Michigan

Terminix Of West Michigan

Termite & Pest Control

Grand Rapids, MI

4.5 · 434 reviews
4.5 · 434 reviews

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About Terminix Of West Michigan

Location

Grand Rapids, MI

Services

Termite & Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Flea Service · Mole Control · Mosquito Control · Moth Control · Mouse/Rat Control · Roach Control · Rodent Control · Spider Control · Termite Control · Termite Inspection · Tick Control · Wdi Inspection

Business Hours

Mon-Fri: 8am-5pm; Sat: 8am-5pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

45

Business Qualifications

BBB A+ rating
QualityPro
NPMA

About This Business

We are a locally owned franchise of Terminix International that has been serving west Michigan for well over 60 years. All of our pest management professionals are state certified, they have undergone extensive training and are bonded. Our entire staff attends continuing education courses in new pest control techniques and customer service regularly.

434 Reviews for
Terminix Of West Michigan

What people say about Terminix Of West Michigan
Professional · 59
Friendly · 56
Thorough · 37
Knowledgeable · 31
Excellent · 28
· Show All
4.5 star average rating (434 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Grand Rapids, MI
I'm very unhappy so far. Hired Terminex because of termites and opted in to the pest control, mainly because we couldn't shell out the $1300 for just the termite ccontrol.Was told they treat pests on 1st visit, they didn't. Was told they clean up the webs around the house, they didn't. Not on the 2nd visit either. I have no clue what they did because I don't even get an after visit summary.
Walker, MI
Christian is very professional and knowledgeable and answered my questions.
Thank you.
Howard City, MI
Christian was polite and friendly. I appreciate his work.
Byron Center, MI
Service as expected. Serviceman was professional.
Hudsonville, MI
Friendly, professional service.
Newaygo, MI
I'm very satisfied with the service I receive from Terminex.
West Olive, MI
Christian does a great job!
Byron Center, MI
Christian is the best!!! Keep up the good work.
Jenison, MI
Christian, is our exterminator. He does an amazing job. Answers all of our questions and follows up with any of our concerns.
Grandville, MI
Excellent service. Christian is a great technician.
Rockford, MI
Walter was awesome! very helpful and easy to work with.
Grand Rapids, MI
Job well done. Introduced to new service person. Very professional and helpful.
Grand Haven, MI
service was good.
Mesick, MI
Seems to have helped with bugs. I don’t know about mice yet. I’ll know more after winter.
Hudsonville, MI
I keep receiving a bill from TWM. When I go to pay it my acct number doesn't exist. I search by address and it says doesn't exist in accounts. Called and left multiple messages and still no return call. VERY POOR CUSTOMER SERVICE! NONEXISTENT!
Business Owner's Reply · 3 years ago (Oct 12, 2021)
Since you are not named on the account, and the phone number on file does not go through, we contacted you via email.
Fountain, MI
Trying To contact a person about a problem from Terminix is terrible but the service on site is good.
Holland, MI
Fantastic Service! Since we starting using Terminix for mosquito service we haven’t had any mosquitoes in our yard! Christian does a super job and we are thrilled with the service!!
Big Rapids, MI
The technician tried to reach the second story vent. I appreciate the effort and hope it is successful—no wasps so far.
Lowell, MI
Fine job. We are no longer plagued by carpenter ants.
Fremont, MI
I didn’t see him at all but he left a bill.
Grand Rapids, MI
Very satisfied with the first application.
Middleville, MI
We have been with Terminix of West Michigan for several years. Our satisfaction is very high with pricing and customer service. However the one factor that really differentiates them from competitors (we have had other providers) is our service technician Walt. Walt is thorough, friendly and treats our property with respect.

We plan to be a customer for a long time.
Grant, MI
Technician was on time, informative and professional. Appreciated the shoe covers…since I’m a neat freak.
Ionia, MI
Always good. Thank you.
Lowell, MI
Good.
Hastings, MI
No more wasps!
Evart, MI
Good job so far ants have reduced A lot.
Grand Rapids, MI
recently here and i now have carpenter ants . may need to return and spray on the inside.
Saugatuck, MI
Excellent service.
Grand Rapids, MI
Terminix was very responsive with someone here in just a couple of days. We suddenly discovered that we had mice and we had never had them before. He was on time and very knowledgeable. He answered all of our questions and devices a plan. We have already seen results.
Pierson, MI
All is good!☺.
Stanwood, MI
Jen was dependable and a problem solver.
Ada, MI
Our technician is friendly, thorough and knowledgeable!
Whitehall, MI
Service person was courteous, efficient, verified what care was expected, completed the task & let me know all that was done. Excellent service! Social distance respected also. Thank you!
Newaygo, MI
Well done and Efficient. On time, wore a mask and booties. Even gave us some good new advice about keeping mice out.
Montague, MI
Hé did a great job!
Scottville, MI
When they finally come they do fine.
Saugatuck, MI
Should have done the last outside treatment while the weather was still good. We still find occasional ants in the house.
Lowell, MI
Good service 👍 Excellent technician!
Lowell, MI
Dan is great to work with... Always so knowledgeable and pleasant.