Terminix Ontario

Terminix Ontario

Terminix Ontario

Full Service Pest Control Company

Concord, ON

3.9 · 879 reviews
3.9 · 879 reviews

About Terminix Ontario

Location

Concord, ON

Services

Full Service Pest Control Company
Additional Services: Bed Bug Heat Treatments · Bees, Wasps, And Hornets · Cockroach Control · Extreme Cold Treatment · Garbage Chute Cleaning · House Fly Removal · Household Pest Control

Business Hours

Mon - Fri 8am to 5pm

Payment Options

Visa, Mastercard, American Express, Cash, Check

Years in Business

24

About This Business

Terminix Canada"s Ontario branch is one of the most-respected pest control companies providing service in Toronto and across the province. We specialize in both commercial and residential pest control in Ontario. This includes fast and effective pest removal and pest analysis tactics developed and refined over 20 years.

Locally operated, Terminix Canada"s government-licensed pest exterminators have safeguarded commercial businesses and residential homes throughout Ontario and Eastern Canada with effective pest control since 1997.

879 Reviews for
Terminix Ontario

What people say about Terminix Ontario
Professional · 136
Knowledgeable · 93
Excellent · 69
Thorough · 54
Friendly · 47
· Show All
3.9 star average rating (879 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Brampton, ON
Thank you Terminix for your excellent service and for keeping bugs and unwanted pests away from our home.
Mississauga, ON
Great service.
Knowledgeable team.
Keep it up.
We recently purchased a home that was sitting vacant for a few months and during that time a variety of spiders and small bugs decided to take residency of the home!

We decided to reach out to Terminix to have our home sprayed prior to moving in to ensure the home would be clear and free of all insects.

Our experience with Terminix Ontario was fantastic! From the initial conversation with area manager Greg up to the service day with their technician Javed.

Javed was punctual, polite, efficient and explained the whole process to me. He was very courteous and answered all my questions.

I would highly recommend Greg, Javed and the rest of their team from Terminix to anyone looking for a quick and reliable service!!

- Ashleigh - Burlington, ON.
Whitchurch-stouffvil, ON
Thanks! Good work!
Mississauga, ON
I received a voice mail saying the date a technician would be here and asking me to accept or not accept. I could do neither as there as no time given. If there was a time as well as day i would have been able to use the prompts.
I also received an email giving the date and a time of 1 to 5 P.M. I had something to do that day so did it in the morning and arrived home about 12:50 - prior to the 1 to 5 window.
I received an email report saying the technician was here minutes after 12 and he proceeded with the outside. As we were not home he was unable to get in the garage or basement. I believe this has happened before that the technician has come outside the assigned time.
I am very unhappy with this service. I rearranged my day to accommodate Terminex providing the service. Terminex did not adhere to the time frame they provided. In my opinion I did not receive the service I paid for as the technician was unable to access the garage or basement. According to the report he was here about 15 minutes which is not worth the cost. If Terminex is unable to adhere to the time frame they provide (a 4 hour window), I will have to consider other alternatives.
When we have been able to talk to the technician we have found them to be very knowledgeable and helpful and able to answer our questions. We also missed the opportunity to speak to him as he came early. I feel Terminex should either reduce the cost of this visit or come again and finish the complete job including the basement and garage.
Caledon, ON
We were not totally satisfied with his service. He was very abrupt & when we asked if he had sprayed around the doors that we had asked him to do, he did just waived us off & didn't confirm. We also asked him to put some ant traps near a tree that had been damaged & he just left them near the house.
Ottawa , ON
Awful. Set up an appointment, they didn"t show up, i messaged them to ask when they were coming, I stayed home off work all Friday afternoon waiting. No show, no explanation. Just awful. Terminix Ottawa, if there is a rank below 0 I would give it and I swear on my life this is true, save yourself the headache and go elsewhere.
Kitchener, ON
Very dissatisfied. No notice regarding visit by the inspector and have the report submitted did not indicate any service provided. What did I pay for?
Kitchener, ON
no - I did not receive any notice of planned visit - then they showed up when no one was home and sent me a report indicating no issues.
Whitchurch-stouffvil, ON
The service man refused to come up to our back porch where we have a room that gets mice.
Ottawa, ON
The technician was very attentive to detail and explained everything that I needed to know, also gave us recommendations and took the time to walk through the whole house to check for potential bug entry points so it can be taken care of. Next day after spraying, I already saw dead bugs around the house that probably were trying to get in. Happy so far!
Oakville, ON
I talked to one of your managers after talking to your phone reception several times for a few weeks. I said I would cancel my account if you will not give me 6 or 7 days notice for your service visits. All to no avail, you gave me your usual 2 days. This written notice, I will cancel if you will not accommodate. Robert Bell.
Toronto, ON
Overall not very happy with Terminix this year. Our most recent appt was to spray the exterior for spiders. There was a notice in my mailbox but I feel like there was no spray. Still spiders. The last time the house was sprayed was March, July was completely missed, an appt in August, no one came. Not a happy client.
Caledon, ON
I cancelled the service a few months ago, but still receiving e-mails from Terminix.
Christian Boisvert, 7 Bartley Drive, Caledon East, Ontario.
Vaughan, ON
I canceled the service as we are not living there anymore. Thank you.
Ajax, ON
the service was cancelled because of rainy conditions/been rescheduled for Tuesday September 28th.
Burlington, ON
Quick.
Burlington, ON
Your service is exemplary.
Markham, ON
Sorry for the slow response. We were busy for a few days and not on internet.

Service provided by technician, David, was excellent.

Thank you

Bob Harder.
Niagara Falls, ON
Mostly yes but this time the guy who came had not got anything for use inside the house that was non toxic so, as I have a cat,he was unable to treat inside. Outside he seems to have done a good job.
Oakville, ON
We have been using Terminex for a few years now. Never have we had a problem. If we feel we need something else done after the technician has left (i.e. ants on patio, or other small critters in house), they come back right away. Just call them and they are there for you.
The technicians are experienced and so friendly.

I have also recommended them to friends.
No problems at all.
London, ON
I am very happy with the service I receive from Terminex.
Vaughan, ON
not sure they never left me a report.
Mississauga, ON
We are happy with your services.
Oakville, ON
Great service and feedback!
Markham, ON
Please call 905-731-7052 to schedule a follow-up as we are still having the problem with the bees. There was a heavy rainfall after the last treatment so not sure if that is the reason.
Elaine Ramprasad
24 Alexis Road
Thornhill.
Puslinch, ON
Order 198204641 - I am quite satisfied with your service. However, at the height of summer (July/August) I was experiencing ant problems around my driveway and surrounding grass areas. I purchased a commercial product to take care of the ants, so I would ask that in future visits the technician pay extra attention to this issue. One other point I would like to make: the Service Inspection Report indicated I had mice concerns inside my house. Actually, my concern was with the ants on the driveway and grass area. Thanks very much! Linda Da Maren.
Puslinch, ON
Very happy with service.
London, ON
I am happy with the service.informative, and messages left with # for return calls if needed.
Brampton, ON
I am totally upset with the quality of your public relations. Technicians show up at my doorstep without notification, when they come no one has told them anything that needs to be done, concerns that I have and call in are not answered. There is a lack of communication between my calls, your service centre and the Terminix representatives. Your services are not cheap, and yet they are never completed in one visit. What a shame!
Toronto, ON
I set up a contract with you mid-July to deal with rats in my backyard and subsequently discovered a mouse in my house which I was told would be dealt with again. I never got to talk to live person, only your call center who would relay information or email with some customer service rep. Even though I had an active rat and mouse problem your earliest appointment was close to a month later, on Aug 16th, which was confirmed both my email and buy phone. August 16th came and went and your technician never showed up and never did service call. The technician never rang my doorbell, never walked around my house as my backyard has locked gates and he couldn’t get into back yard without me letting him in, and he never came into my house to lay traps for the mouse that I found as I requested. Beyond frustrated with your extremely poor service I emailed to cancel my contract and received a confirmation that my contract was cancelled. Regardless, I just received a service report for something that was never done and this request for rating, confirming yet again your poor service and customer care….
Toronto, ON
Extremely bad. your personnel did not show up for the spray as scheduled without notice and despite several phone calls we had to deal with many issues that day and afterward. The last make-up schedule for spray was deferred by your personnel due to weather conditions. I hope they show up today(Tuesday the 31st), as re-scheduled on last Thursday afternoon. I would then be able to rate your services for this time. My cell: 778-999-4964
Reza.
London, ON
Just curious as to why no phone number… You sprayed my apartment yet seven hours later I"ve found a cockroach crawling up my wall behind my TV yes everything was supposed to be dead WTF.
Markham, ON
Excellent service. Technicians are prompt, polite and extremely knowledgeable. Most importantly, they are efficient! We've had many problems over the years including rodents, ants, centipedes and most recently wasps. All taken care of! We would highly recommend Terminix for all pest control needs.
London, ON
SERVICE WAS NOT SATISFACTORY!!
THERE WAS A HUGE INSECT ON THE WALL DURING THE NIGHT WHERE THE ROOM WAS TREATED?(Tenant sent photo of insect on wall 14 hours later and I have emailed photo to Terminix)

3 ROOMS were unlocked but the door was not ajar on these rooms as the other doors in the house. Perhaps all 3 rooms were not treated?

I QUESTION WHETHER THIS ROOM AND 2 OTHERS WERE EVER TREATED FOR INSECTS.

DONNA JEAN INNES 1385 SPRUCEDALE AVE LONDON ON.
Mississauga, ON
Dinesh Patel was very good technician.
Vaughan, ON
Very knowledgeable and respectful of my property.
Vaughan, ON
very satisfy!
Mississauga, ON
I have been a client for a number of years and always had great service until this season. Terminex usually books my seasonal service early in the season and the summer one was just performed this mid August. Although the technician provided professional service, the office team was difficult to reach and delayed in responding and in scheduling.
Mississauga , ON
Horrible service! Does not deserve a star at all.
Where do I even begin..
So first The technician came on the wrong day (3 days prior to our appointment ) when I was not home. He called me when he arrived at my house and with no knowledge of what he was required to do. He then told me if I couldn"t make it back in 15 minutes that he"d have to go and Id have to call and make another appointment.
When I arrived home, I explained to him what needed to be done and went inside my house as he sprayed. About 10 minutes later I went outside to find he did do half of what he was supposed to and he had left.
So now I have been trying to get a technician back out for three weeks and each time I call I"m told they will have to find out what the technicians schedule is and will call me back to set up an appointment. No call back yet.