Terminix Ontario

Terminix Ontario

Terminix Ontario

Full Service Pest Control Company

Concord, ON

4.0 · 788 reviews
4.0 · 788 reviews

About Terminix Ontario


Concord, ON


Full Service Pest Control Company
Additional Services: Bed Bug Heat Treatments · Bees, Wasps, And Hornets · Cockroach Control · Extreme Cold Treatment · Garbage Chute Cleaning · House Fly Removal · Household Pest Control

Business Hours

Mon - Fri 8am to 5pm

Payment Options

Visa, Mastercard, American Express, Cash, Check

Years in Business


About This Business

Terminix Canada"s Ontario branch is one of the most-respected pest control companies providing service in Toronto and across the province. We specialize in both commercial and residential pest control in Ontario. This includes fast and effective pest removal and pest analysis tactics developed and refined over 20 years.

Locally operated, Terminix Canada"s government-licensed pest exterminators have safeguarded commercial businesses and residential homes throughout Ontario and Eastern Canada with effective pest control since 1997.

788 Reviews for
Terminix Ontario

What people say about Terminix Ontario
Professional · 127
Knowledgeable · 78
Excellent · 67
Thorough · 51
Helpful · 46
· Show All
4.0 star average rating (788 reviews)

Reviews you can trust. All reviews from real customers.
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Brampton, ON
I was definitely not impressed with service today by R5-Mueen.
I called Terminex Tuesday nite requesting the appt time on Wednesday to be 1 pm or later. There are traps in my garage and if I'm not home he would be unable to service them.
As I was leaving my house Wednesday morning I noticed the Terminex vehicle on the road. I dawned my mask on and walked over to speak with the gentleman. I told him that I had called for a later time . He told me he couldn't return later. So I said as he's here I would open the garage and he can fill the boxes. He had a hard time understanding what I was asking him. I said once he's finished in garage I can lock the doors and go to my appt. I showed him the ant traps on the burm and mentioned that the ants are still building their nests in one of the landscape lights they destroyed last year. The lighting guys were out on Tuesday and showed me the damage the ants are still doing in the one particular light. I asked that another trap be set up as the lights are very expensive to replace and this is now the second year that this is happening.R5- Mueen said he doesn't have any traps with him nor the pesticide to fill existing traps. There are more ant traps in back yard so job would not get done.
Told him there were 2 ant traps last summer along driveway where grass meets asphalt-the ants love building their sand castles there. Not sure where traps went- the snow removal service may have accidentally removed them.
I directed him to go into back yard to finish service. As I closed front door and getting ready to go I noticed him sitting in the Terminex vehicle. So once again I approached him to ask him why he was not in backyard. I told him there were traps in the cabana by the pool that were empty and a trap by the hottub that I placed on the steps beside hottub so he wouldn't miss it.
When I returned by 1, I looked in back yard. The trap that was to go under the steps by hottub was outside my back door. Mice seek the warmth of the base of the hottub not my back door. The traps in the cabana had not been touched or refilled. Not sure if he looked under deck as large trap there. It felt heavy but not sure he looked there based on what I was seeing and saw.
2 years ago I had a Terminax serviceman here that was exceptional.He was very professional and knew where to look and what to do. I haven't had that kind of service since.
I received a call in the past because I reported a sloppy service. Today there was basically no service and I got the quarterly bill. I called and spoke to Lindsay to report the service I got. Thank goodness I was here to see how things were not done. Is that a requirement that one should be here when to show them what to do. I have to be here to let them in garage but do they not have a report where traps have been put.I also have a shed behind the cabana (not in pool area) that needs mice traps too as you can see their droppings in there. The pump and heater for the pool are in this metal shed.
Well I've said enough. If the service I get continues like this I will definitely be looking elsewhere.

Valerie Jarchow.
Oakville, ON
We were absolutely satisfied in every way with your service. Thank you.
Toronto, ON
Very thorough and provided some great suggestions. Great guy.
Clarence-rockland, ON
We are really happy with the technician who came to the house but not so happy about the company way of getting us committed with a 4 times/year contract in Ottawa...
Toronto, ON
Your Service Technician was the best I have had in a while. Professional and a clear communicator.
Oakville, ON
Good service.
Mississauga, ON
Great service. Very professional.
Brampton, ON
Yes, we are very satisfied with the service that we have received so far.
Mississauga, ON
The technician was in such a hurry, he started spraying before I could get back into the house. I had no chance to discuss my concerns and the work to be done. I don't know how thorough his work was as he finished and left in only about 10 minutes.
Oakville, ON
Very professional service.
Wardsville, ON
Friendly, helpful service. First visit yesterday, so can't yet comment on effectiveness.
Oakville, ON
Very happy with the service from Terminix. The technician was friendly and speedy with his job. Thank you for taking care of things for us.
Oakville, ON
Kawartha Lakes, ON
I’ve got to say I’m not happy with my service at all. I scheduled an appointment twice and no one showed twice. Now we were home all day today and didn’t hear anyone knock or ring the doorbell but I got an email invoice saying no treatment needed. How do I know what was done?? Or if anything was done??? Super disappointed with the service and sad that I’m locked in to one more round of this terrible service.
Oakville, ON
The gentleman who comes seems very efficient in carrying out the services you provide.
Mississauga, ON
Wonderful fellow.
Great service.
Mississauga, ON
Hello, We are very pleased with the job that was done by your technician Mueen on April 20, 2021.
He is very courteous, friendly, kind and knowledgeable in his work. Before he started with the job, he let us know what he would be doing and after finishing it he informed us of the condition of the boxes which were all empty, meaning lots of mice were using its contents. Before leaving he has filled the boxes with new supplies.
He even left behind some insect traps and monitor for the spiders inside the house, since he can not enter into the house due to Covid restrictions. We would recommend Mueen and are very happy. we would welcome him again. Thank you for sending us such a nice gentleman.
Toronto, ON
The technician who came to do the spray was fantastic. Very personable and took enough time to get through every little detail. Very professional service.
Kitchener, ON
Insufficient outside ant bait provided. Minimal service provided. Disappointed.
Markham, ON
Informative and professional .
Mississauga, ON
Very happy with the service. Good communication and customer service. Good technicians.
Oakville, ON
I am very pleased with the service provided by Terminix. The technicians always arrive within the given time frame, which is emailed to me several days beforehand with an office phone number to contact should the date/time not be suitable. All technicians are polite and knowledgeable about the pests we have and they deal with the bait boxes promptly. They show me which ones have been tampered with (and explain that we still have rodents present in that area) and which ones remain untouched. I would highly recommend Terminix to friends.
Aurora, ON
I have always been happy with the professional manner of each person that I have come into contact with at Terminix. We are just starting our 2nd year of having them look after our property and we anticipate a house free of unwanted pests.
Mississauga, ON
a little too soon to tell but will when results are seen.
Oakville, ON
we still have insects / spiders problem ,request an indoor spray asap.
Innisfil, ON
Kushal was very professional and polite. A real pleasure to deal with!! Five stars for his service and understanding of my spider phobia!

Candace Little.
Oakville, ON
The fellow that came to our house was lovely, very knowledgeable and very helpful. Thank you. Unfortunately a lot of the spider spray blew onto my stonework and has left a mark. I will take photos and send them along. This occurred yesterday April 8th. I am hopeful it will clean up with rain but.
St Catharines, ON
it works! great staff that visit your home.
Ottawa, ON
The technician was professional and courteous.
Mono, ON
Very detailed and friendly.
Oakville, ON
Technician arrived and told us he did not have the time to treat the area as we had requested, and was inadequately informed of the purpose of the visit. This is to address a problem which we had last year, and continue to have this year. We have a carpenter ant infestation (large flying ants) in the home. Last year we had hundreds enter through the walls and we are seeing them again this year. We requested the technician come to deal with the nest and spray in and outside of the home. This was done with minimal effort and time and i have zero confidence that this issue has been addressed.
Toronto, ON
Eddie did an excellent job. Well done.
Caledon, ON
The service was never completed because of rain and we have been charged full amount.
Business Owner's Reply · A month ago (Apr 6)
Hello Balwinder,

We understand the confusion surrounding the service. Please give us a call and we can reschedule the service.

If you would like to discuss the Bill we would be more than happy to discuss the details.
Kitchener, ON
Will not be nasty but my whole experience with Terminix has been most unsatisfactory. Will not use again and will not recommend your services.

Fred & Elsie Foster.
London, ON
Technician was thorough and knowledgeable. Answered all my questions and gave clear instructions.
Whitchurch-stouffvil, ON
i dont think they do enough and while in some areas the voles are better, it is still pretty bad. my last visit was not as requested and the tech stepped on and broke a garden spot light that was no where near the box he was going to check.
Kingston, ON
Very happy with our service from Terminix.
Toronto, ON
I am very pleased with the service 😀.
Mississauga, ON
Extremely dissatisfied. The last 2 visits have been 5 minutes each. Basically just check the ant baits and say everything looks fine and maybe add a little bait. No sprays outside or inside - when I complained about centipedes and spiders in the house and that sticky pads don't work - put some more sticky pads. The last 2 visits have been totally useless.
Toronto, ON
I sent a review already praising Eddie who was so much better than anyone else. The five stars are Eddie's only.