the bugman

the bugman

the bugman

Pest Control

Anaheim, CA

4.7 · 2254 reviews
4.7 · 2254 reviews

About the bugman

Location

Anaheim, CA

Service

Pest Control

Business Hours

Monday-Friday 7:30am-6:00pm & Saturday-8am-4:30pm

Payment Options

Visa, Mastercard, American Express, Discover, Check

Years in Business

64

About This Business

The bugman team takes the time to talk with you at your home or office to address your pest control and termite needs. the bugman provides you with knowledge to help you make a sound judgment on your course of action. We service the Following Counties: Los Angeles, Orange, San Diego, Riverside, and San Bernardino. Service For: Termites, cockroaches, bed bugs, spiders, ants, fleas, rodents, beetles and other pests.

2254 Reviews for
the bugman

What people say about the bugman
Professional · 382
Thorough · 253
Friendly · 246
Excellent · 202
Great Service · 137
· Show All
4.7 star average rating (2254 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Yorba Linda, CA
He does a great job,.
Business Owner's Reply · 2 years ago (May 27, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Anaheim, CA
We were very happy with Ignacio as he performed his Annual inspection. He showed us everything that needed to be done & the reasons why. He was very thorough an very professional. Would gladly recommend the Bugman Conoany to my neighbors & family.
Business Owner's Reply · 2 years ago (Nov 10, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We will share your kind words with Ignacio.
Temecula, CA
Very friendly and professional!!
Norco, CA
We are very happy. Raul is the best Bugman ever. Easy going phone when on the way. Just the best service ever.
Business Owner's Reply · 2 years ago (Mar 11, 2021)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Irvine, CA
Great communication. Quick and easy service. Very professional and transparent!
Brea, CA
Great service.
Upland, CA
So Juan was on vacation so I had a different guy. He came 2 days before my scheduled appointment. I usually smell the spray around my house. Not this time. Not sure what he used.
Business Owner's Reply · 2 years ago (Jun 2, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Anaheim, CA
Service was prompt and professional.
Brea, CA
excellent customer service.
Business Owner's Reply · 2 years ago (Jun 29, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us.
Oceanside, CA
Chris was very kind and attentive to the property and our spider problem! Great customer service and prompt service.
San Marcos, CA
X.
Business Owner's Reply · 4 years ago (Nov 12, 2018)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers! Thanks again.
Santa Monica, CA
Alex is a great technician. Knowledgeable, resourceful and friendly. We've seen a huge reduction in pests since our Bugman appointment. Thanks!
Trabuco Canyon, CA
I was happy with the previous technician Cody until recently you have suddenly replaced Cody with Kevin. I found the services provided by Kevin was quite poor based on my observations in the past few times.
1) For example, I have set up an appointment with Bugman at 8:00AM. But Kevin called me at 7:00AM on the day of the service and informed me that he was planning to arrive earlier at 7:30AM. I insisted he needs to arrive at 8:00AM according to the schedule because we were not ready. When he finally arrived at 8:00AM, he explained to me as why he needs to start with my house at 7:30AM because he had so many houses to cover on that day. If he has an issue with workload, he needs to report to his manager instead of me. However, I also understand the quality of services will be impacted if the workload is too heavy.
2) Kevin has come to do the service without proper equipment. For example, he did not bring the smoke machine for exterminating goffers as Cody did previously.
3) Kevin has abruptly moved around rodent boxes set up by Cody and previous technicians. He also removed the rodent box near our air conditioning units without notice. A week later after service provided by Kevin, my gardener reported for the first-time that he observed three rats in my yard (one on the back and two on the side) during two hours of gardening service.
Appreciate if you could please send a technician who can provide the quality service. Thank you.
Costa Mesa, CA
Today the work at 1040 Valencia is complete. I wish to Express my appreciation for the work accomplished by Rudy Gallegos who was assisted by Anthony Yanniello. They showed up on time three days to complete the many rather challenging aspects of the assignment. It is a pleasure on my part to say "JOB WELL DONE".
Huntington Beach, CA
We appreciate Jorge and the professionalism he brings to the job. He answered all our questions and took care of our issue with termites as well.

Sincerely,
Cynthia Antonuccio.
Business Owner's Reply · 2 years ago (Oct 20, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Anaheim, CA
The install was okay. My issue is you shouldn’t tell a tenant how much a landlord is paying. Bothers me.
Placentia, CA
I felt the inspector spent less than 15 min total looking at outside and the attic. I did not feel that I got that thorough an inspection for the charged service.
Perris, CA
Raul is truly amazing! We have been using The Bug Man for a year and a half and we could not be more pleased. We have no bugs AT ALL.
Business Owner's Reply · 2 years ago (Jan 13, 2021)
Thank you for your feedback, we appreciate you taking the time to share your experience with us.
Brea, CA
Courteous, friendly, efficient....
Business Owner's Reply · 2 years ago (Apr 29, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Yorba Linda, CA
Awesome service.
Yorba Linda, CA
Nice young man. Very efficient and helpful.
Business Owner's Reply · 3 years ago (Oct 3, 2019)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Whittier, CA
I appreciate being able to communicate with all office and field staff to clarify service needs and wants. All were willing and able to satisfactorily address my needs.
Brea, CA
The technician arrived on time and provided the services requested and was very knowledgeable.
Santa Ana, CA
The Bugman is FANTASTIC!! I just loved Joe Palma he was "GREAT". My ant problem is SOLVED.
Claremont, CA
Juan D. came to my house the same day I called. He was able to give me a full assessment and was able to care for my home pest issue. I was so satisfied with Juan's professionalism that I transferred all of my pest control matters to The Bugman for future servicing. I am looking forward to a long relationship with this company.
Huntington Beach, CA
We have been a client of The Bugman for over ten years and have always declined offers from their competitors because of the awesome customer service from all of their employees that we have worked with.
Business Owner's Reply · 3 years ago (Jul 16, 2019)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Fullerton, CA
I was very pleased with Cody, the technician who responded to my home. He was extremely respectful of my needs. Because of the rain the following day I am in hopes that it didn’t interfere with the effectiveness of the outdoor treatment.
Chino, CA
Great service and noticed immediate results. I highly recommend them!
Placentia, CA
It took a more than a few days to take affect and now, a few weeks later, the ants are returning.
San Dimas, CA
Juan is the best, always on time & courteous. He will always give his best when asked to do extra service.
Yorba Linda, CA
Arrived on time, and was pleasant and professional. Good inspection, didn't find any termites.
La Puente, CA
Ivan was very helpful explaining his service. And he was right on time, so far so good, no bugs.
Thanks.
Arcadia, CA
Thank you so much! You guys did really great job!
Dana Point, CA
He went very informative.
Torrance, CA
Your company has a friendly and professional office staff and Alex Campos , our technician , has been spot on solving our problems . He is courteous and friendly .
Thank you !
Juanita McLaren.
Fullerton, CA
Our bugman guy this time was very helpful and very nice. I don't think there has been a service person that has not been!!! Bernstein.
Business Owner's Reply · 3 years ago (Apr 10, 2019)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Anaheim, CA
Great service, friendly workers, are getting the job done. Very satisfied.
Anaheim, CA
Excellent service, very friendly serviceperson.
Business Owner's Reply · 2 years ago (May 16, 2020)
Thank you for your feedback, we appreciate you taking the time to share your experience with us.
Orange, CA
Professional service as usual.
Business Owner's Reply · A year ago (Oct 11, 2021)
Thank you for your feedback, we appreciate you taking the time to share your experience with us. We love to hear from our customers!
Orange, CA
Prompt and efficient service.