Tide Water

Friendly, on time, and very accommodating to my pet situation. 5 stars.

I am a fairly new customer, about a year.Unlike most companies now a day, I have found
Senate quite friendly, honest. Other than being knowledgeable in their field, they uphold their word and contract delivering what was promised and more. You will be satisfied with their services for most reasonable fees. ELM.

Scott was early. He was willing to explain the materials used gave generous amount of insecticide. The bee problem has calmed.

Great.

The service was very professional and thorough. The team did all requirements and provided a complete update when they finished.

Pest Technicians were on time and very professional. They answered all my questions and took care of all my requests. Appeared to do a whole job without cutting any corners. Sealed the whole house from to to bottom to prevent future mice issues. Would totally recommend!!!

Very promt, always helping,.

Very satisfied with Senate! They are very helpful and knowledgeable in finding the best way to get rid of pests. The technician who came out to my house did a great job!!

No one ever showed up for scheduled service but want me to leave a review. I do not recommend this service make it seem great and then don’t show up but say they did.

Friendly & efficient. Job done in a timely manner. Thank you Scott.

Outstanding job 👏 👌 👍 🙌 😀.

it has only been 3 days since the service was provided, I can only comment on the gentleman that came out to the house.
Darrell Johnson was the gentleman who provided the treatment, he was professional, polite, friendly, and very informative.
I look forward having him as the person to come on a regular basis.

So far excellent service!

Once all the confusion settled, the service and people are great!

Wonderful service!

Super Customer Service.

Scott was very professional and took care of us perfectly.

On time, friendly and did a great job.

Very professional and did a great job of treating our house.

Very satisfied!

Did a wonderful job very respectful and polite. Hope to see him again and he explained everything that he had did today. Thank you.

The service technician Scott was very personable, knowledgeable, and efficient. He took care of a very large hornet nest as well as treated our home for bugs. This is the second time we have seen him at our home and we are impressed.

It hasn't been a week since my property was treated but as far as the employees are concerned they were professional and friendly. I was impressed with the spraying along baseboards. Terminex would do a quick squirt to only the corners of a room.Again,it has not been a full week since treatment but I have a feeling this is going to work. I'm glad I answered the door to learn about SENATE.
Thank you.

Customer satisfaction is paramount with Senate.

Good job.

The service man came to the house was so kind and reassuring while he thoroughly checked the house for infestation. Very friendly and thorough.

From viewing my camera the person never sprayed for spiders or ants in the front he was only here for 16 minutes he just brushed the front panels never sprayed not sure what was done in the back I was disappointed with the service I received pls contact me Thanks.

Darrell was very polite and professional. We look forward to having him return for future services.

Yes We are satisfied with web removal around the windows including those at front door.Not widows front door it self has spider web on medical alert lock box,and support column spider nest at joint of hand rail,seems to me a good business would be to do those identified locations the amount of time consumed I would estimate less than 5 minutes.None the less we are satisfied Mr.and Mrs.Scott.

Presentation with Sales person and Services by technician was well done.

Senate was outstanding. Reliable, fast, thorough, and professional. I can't say enough about their services.

I had the pleasure of meeting Darrell today. He is a nice fellow to have a conversation with. He confirmed with
me what I thought about Aptive Environmental. I would like to have him return for my next quarterly service if
possible.

Awesome service.

We are very pleased with your company's representatives, Logan and Lowel.They were very professional and really took their time with me to explain the pest/bug treatment. They walked with me around the whole perimeter of our house and explained, in depth, how your company works and the service you provide. They were super nice and very polite.I had not considered using a professional pest control company until I met them. I told them that I was extremely arachnidphobic, terrified of those Huge water bugs, and spider crickets will make me literally run out of the room! 😂 The thought of going through the summer without those monsters, had me sold. Those guys really should be commended for doing such a great job!

I was very unhappy when the Sales person told me what was going to happen didn’t. After it was explained to me I cancelled my contract.

Taking very good care of me thank you.

The guy who came to spray my house was wonderful. He was efficient, got along great with my giant dog, and did exactly what I asked the company to do, which isn’t their standard work, so I’m very appreciative. My concern is that I’m supposed to have an initial inspection of my house, according to the contract I just signed, and according to what I’ve just paid. I know that what happened today clearly wasn’t that. So as of now, I’ve paid for an inspection that hasn’t happened. Thus the average rating. I will modify my rating once the inspection occurs.

Thank you so much for the service you provide for my family and I. I especially want to give a shout out to the receptionist that answers the phone when I call. She is very professional and shows concerned for my needs.

I'm a little discarded that there has been little or no improvement with the moles. And scheduling an appointment seem rather difficult because the appointment time keeps changing and your service representative of the appointment is repeatedly late.

Your representative was on time and very polite during our first appointment. He was very informative in how things would work.