Town & Country Solutions

Town & Country Solutions

Town & Country Solutions

Pest Control

Rochester, NY

4.8 · 493 reviews
4.8 · 493 reviews


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About Town & Country Solutions

Locations

Rochester, NY
Also serving: Buffalo, NY · Syracuse, NY

Service

Pest Control

Business Hours

M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

31

Business Qualifications

*Family owned and operated over 30 years.
*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.

493 Reviews for
Town & Country Solutions

What people say about Town & Country Solutions
Professional · 71
Excellent · 39
Knowledgeable · 38
Friendly · 35
Courteous · 29
· Show All
4.8 star average rating (493 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Buffalo, NY
Very professional. Never have a problem.
Patrick is a sweetheart and a pleasure to work with.
Rochester, NY
From standing outside you don't see any bees. It "appears" the nest is dead. So from that standpoint. I'm happy.
BUT, after 48 hours I was experiencing bees INSIDE! They came back out 7 days later and saw for themselves bees in my lower level in back room. They caulked around the electrical unit. So far no longer seeing any in the front part of the lower level.
BUT still seeing bees inside in the back room. After their 2nd visit to inspect, they told me to monitor for another week and call back if still seeing them. Saw one today buzzing around in the lower level window (sun, 10/15 3 days after they came)
Have to admit, a bit scared. Not use to this!
But trying to trust T&C for now...
Rochester, NY
I found Town & Country Solutions to be personable, professional and knowledgeable beginning with my initial call through the end of the technician visit. There is a 6 month guarantee on services which I think is exceptional. In addition, the cost is reasonable and fair. I am extremely satisfied with their services.
Hilton, NY
Excellent, THANK YOU!!
Holley, NY
Penfield, NY
Fairport, NY
Patrick saved the day for us!
Thank you Town and Country and Indiana Jones/Patrick.
Hilton, NY
Rochester, NY
They did exactly as asked.
Rochester, NY
Service was good. The person I spoke with was kind and professional.
Rochester, NY
Fantastic person. Explained everything and how we must wait a week before taking the hive down. Very engaging personality.
Rochester, NY
Great customer service. Very responsive and professional.
Montour Falls, NY
Quick response, pleasant and knowledgeable technicians.
Rochester, NY
They were at my house within 3 hours of calling - I couldn't believe they came out the same day!! The two gentlemen were very polite and explained exactly what they were going to do. They were in and out and so far we haven't seen many bees again!
Spencerport, NY
It was great I called told them I had bees behind my siding and they were out the next day great service was very happy.
Rochester, NY
Once the pest control expert arrived, the job was very well handled. When I called ,I was told by the customer service rep that the pest control expert would arrive between 1-4. He did not arrive till well after five due to a glitch at another job. I had to call the company to find out when the pest control expert would arrive. Other than that, the experience seemed to be fine. I am hoping these yellow jackets will die soon. As of today, they are still in the house.
Batavia, NY
Penfield, NY
Brockport, NY
They did a great job. I wasn't able to be home, and the company was trustworthy and followed through with what we needed to be done.
Pittsford, NY
I called on 08/23 to have them treat a customer of ours home. The girl on the phone told me they would be there Friday, 08/25. As of 09/14, I still had not received an invoice so I called to ask about and they had never went out to the property. They ended up going on 09/16 and didn't find anything at this point and then we were billed for an inspection for going out almost a month later. The amount is nominal. As good customer service, they messed up, so we shouldn't be charged. If they had to do the work, of course we should have been invoiced but to go out almost a month later and then bill us because they didn't find anything...
Rochester, NY
Geneseo, NY
Great service!
Williamson, NY
Jordan was great and did we asked, spraying in specific areas where we're seeing th most problems.
Rochester, NY
I don't care for the new phone procedure. I would much rather talk to someone when I call.

The bug killing processes are and have always been excellent along with the field staff. Our 'new' annual all-encompassing plan seems very promising. But I can't rate it till next year, but so far I like it and Art was very professional.
Rochester, NY
Very professional, no worries with this company already recommended to a friend.
Rochester, NY
Rochester, NY
Red Creek, NY
The tech was very friendly and the appointment was quick.
Rochester, NY
Rochester, NY
I had a small hole in a cinder blocks that yellow jackets had made a nest in and then were getting into my house. I called and was able to get same day help. They were quick and accurate. Also correct in the length until the issue would be completely resolved. I am very happy they were my first call.
Rochester, NY
Rochester, NY
Town and Country is our go-to folks for any of our "pesky" problems. Recently we had a bout with yellow jackets. Called T&C and they responded quickly and effectively took care of the problem.
Fairport, NY
I thought the technician did an excellent job of trying to locate the bees entrance. We could not find out where the bees were coming into the basement.
Rochester, NY
Rochester, NY
We can see why Town & Country Solutions has a great reputation in our area, prompt and professional !
Pittsford, NY
My office had active bee's. I called Town and Country and they came out in the same day to take care of the problem. They were extremely helpful and professional.
Rochester, NY
Always have been a great company for the many many years they have helped us.
Brockport, NY
Very happy!
Rochester, NY
Company was very willing to work with our schedule and come out asap to solve our wasp problem.
Rochester, NY
Fast, through and successful!