Town & Country Solutions

Town & Country Solutions

Town & Country Solutions

Pest Control

Rochester, NY

4.8 · 912 reviews
4.8 · 912 reviews


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About Town & Country Solutions

Locations

Rochester, NY
Also serving: Buffalo, NY · Syracuse, NY

Service

Pest Control

Business Hours

M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

32

Business Qualifications

*Family owned and operated over 30 years.
*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.

912 Reviews for
Town & Country Solutions

What people say about Town & Country Solutions
Professional · 136
Excellent · 75
Knowledgeable · 71
Friendly · 64
Thorough · 55
· Show All
4.8 star average rating (912 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Rochester, NY
Quick service & affordable.
Rochester, NY
Great service, excellent products. Thank you.
Buffalo, NY
Excellent customer service. Technicians are respectful and highly knowledgeable, professional and courteous. Bedbug Treatments are effective and their 6-month guarantee is not a hassle. I wish all agencies with bedbug problems would use Town & Country because other treatments just don't work, and so the bug problem continues to cycle through the Buffalo area.
Rochester, NY
Brett did a super job at my place! You guys even came out with same day service! Just awesome - I wouldn’t go anywhere else for my pest control needs!
Rochester, NY
I hired a roofer to replace my mother's roof. He pointed out squirrels entering her house through a hole near the roof peak and suggested I call you to get rid of them before he replaced the roof. Your response was quick, professional, and the squirrels appear to be gone for good.
Churchville, NY
Hornets were gone in two days. Just as Manny, the service tech, said they would be.
Webster, NY
Service was timely,thorough, and courteous. Have recommended them to others, will continue to do so.
Rochester, NY
quick service - so far so good. thanks.
Penfield, NY
Great customer service.
Rochester, NY
Excellent Job!!!
Rochester, NY
Thank you for your expert work. It was done in a very efficient manner.
Rochester, NY
Preston was very nice considering I was a bit frazzled from having blowflies in my home for the last 48 hours then working an 12 hour shift. He listened to my concerns, checked out a couple of areas that I had forgotten about when I made the appointment, and took the time to reassure me that it wouldn't be a problem. He offered to lock up for me after spraying and took his time to make sure it was done properly (maybe 20 minutes from the time he started). I found 3 flies (the mess started out that way before so I had a mild panic attack) after that made me call again and Aimee reassured me the spray was still working, but someone would be out if needed after the 28th day if needed. That was a little over 28 days ago, and there have been no "uninvited guests" since. Hopefully, I don't need them again anytime soon - but they are in my contacts list just in case. They were all SO MUCH nicer than the local competition. No problems with a morning appointment or talking to a woman with a basic knowledge of bug behavior.
Pittsford, NY
Everything seems to be working so far. Ask me again in three months.
Newark, NY
I was extremely pleased with the service I received from Town & Country Solutions. The representative was very knowledgeable about the best way to resolve the issue with the bees. He also was very helpful in explaining what he was doing and how it would work. He was very polite and I strongly recommend Town & Country Solutions. You can't beat their guarantee. I will definitely sign up next April for the yearly preventative action on my house. Thanks for the great product and service.
Buffalo, NY
Very satisfied with the service.
Rochester, NY
The person who attended to my home was respectful and courteous
Explaining entire process and results of his work and evaluation.
Churchville, NY
Town and Country Solutions are the best! Whether it be for a one time issue or an annual barrier they always meet our needs and are very professional and courteous. I strongly recommend.
West Henrietta, NY
Reliable, on time, great price, and friendly personalities. Will call them back if I need to.
East Rochester, NY
Very professional will use and recommended.
Rochester, NY
Rep was friendly, professional and knowledgeable.
Farmington, NY
Jordan was great with my kids being there for the inspection. Which I was nervous about. He checked EVERY part of my house. Turned out I didn't have any bedbugs which was good! He was truthful. I will definitely be using Town & Country for all my needs in the future.
Penfield, NY
Excellent timely same day service and the problem is solved. Thanks Town and Country Solutions!
Canandaigua, NY
Town & Country's team has helped us for several issues in a professional, courteous, thorough and timely fashion. Definitely recommend their services.
Hilton, NY
don't see any bees that's good but it,s a little pricey for the time it takes! so I will be looking for a cheaper company next year.
Webster, NY
Extremely happy with Town and Country services! They are great with communication, answering all my questions, making suggestions and promptly responding to requests for service.
Rochester, NY
Very satisfied with the service received. They knew exactly what wildlife made entry into our home and how to get rid of them. After 6 weeks of dealing with the wild life and 3 other companies, Town & Country didn't fail me. Thank you!!
Canandaigua, NY
Great customer service.
Webster, NY
Patrick was awesome! The bugs are gone and I am finally calming down!
Pittsford, NY
Great service and very easy to work with. We would highly recommend them.
Rochester, NY
Very professional staff! Great job!
Hamlin, NY
12 hour window is excessive for service call l suggest 4hrs.
Utica, NY
Excellent professional service!
Rochester, NY
Thanks.
Honeoye Falls, NY
Always excellent service and outcome.
Rochester, NY
Took care of everything quickly and effectively while I was at work.
Pittsford, NY
Been using Town and Country for years. Always a great job and great customer service. Highly recommend.
Webster, NY
Happy with the service which is absolutely necessary with the log house, but it is getting expensive on a fixed income.
Rochester, NY
Have been a customer for many years due to integrity of company. Recently I called with pest problems and did purchase the "everything pkg". Preston was my technician. He called ahead to inform approximate time of arrival, listened carefully to my concerns and answered to his best knowledge my questions. He treated all that needed attention on the outside of my home and property with attention to detail. It was a pleasure and relief to see and experience the outcome of the application in the days to follow!

As a senior single homeowner knowing that I have Town & Country Solutions on my team to help maintain my property is very reassuring. Thank you to all at Town & Country!!!
Rochester, NY
Good company.
Hilton, NY
Everything was fine thanks.