Town & Country Solutions

Town & Country Solutions

Town & Country Solutions

Pest Control

Rochester, NY

4.8 · 307 reviews
4.8 · 307 reviews


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About Town & Country Solutions

Locations

Rochester, NY
Also serving: Buffalo, NY · Syracuse, NY

Service

Pest Control

Business Hours

M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

31

Business Qualifications

*Family owned and operated over 30 years.
*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.

307 Reviews for
Town & Country Solutions

What people say about Town & Country Solutions
Professional · 46
Friendly · 21
Knowledgeable · 21
Excellent · 20
Courteous · 19
· Show All
4.8 star average rating (307 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Rochester, NY
As always, the yellow jackets are gone! I will still praise your work even though we had a miscue this time. I am referring to getting the full season house treatment along with the one specific nest treated at the same time. If I didn't look at the receipt in my email that would not have gotten done. Not sure how this happened, glad I caught it, not sure that it is preventable in the future.
Hilton, NY
Everyone I dealt with was very courteous and informative. I loved my experience and if I ever have another pest problem I would absolutely use them again.
Webster, NY
Service was excellent. Arthur wsd very nice and on time and took the time to explain things.
Webster, NY
Great customer service. Courtesy call ahead. Technician explained everything and provided excellent service. Would definitely use again.
Fairport, NY
Our technician was friendly and took the time to explain what he was doing. Would definitely work with them again next year.
Webster, NY
Once they heard I had a bee sting allergy, they were out the same day - in the pouring rain - to make sure the yellow jackets were eliminated.
Rochester, NY
We first met Matt Fabry over 25 years ago when he came and inspected our house for aunts. VERY informative, telling us what to watch for. We recently moved back into the area and knew EXACTLY who to call when we saw a bunch of creepy crawlies in our new house. Once again we were not disappointed. Person on the phone was informative and not pushy. Tech that came was professional, asked questions and explained exactly what he was going to do. If you have a problem, don't make a mistake and call someone else. This is the call to make.
Webster, NY
No groundhogs yet, cantaloupe all dried up in traps, don't know if I should throw some more in in traps. No activity around traps or under sun room floor, this week.
Henrietta, NY
Ethan was wonderful to deal with! He came quickly, applied the appropriate solution, and was very thorough! We couldn't hear a thing just a few hours later. This is the third time we've used your services and plan on calling you again in the future for maintenance.
Honeoye Falls, NY
Rochester, NY
Rochester, NY
Rochester, NY
Ryan the technician was informative, professional and thorough. He explained Which apartment the problem originated from given the large infestation.
Spencerport, NY
Excellent service!
Prompt, professional and courteous. Highly recommend this local company to anyone looking for pest solutions.
Rochester, NY
Arthur does a great job! Great guy! I'm very pleased with their service.
MacEdon, NY
Victor, NY
Came on time within a few days.
Hilton, NY
Town and Country has always been quick to respond when called and their technicians are thorough and informative.
Pittsford, NY
I had a positive experience. 1st time customer. Dave was very pleasant and professional. He answered all my questions satisfactorily. I hope the ants by retaining wall are gone, but still see other bees around deck. May have to have you come out again, but don't know where other nest(s) are located.
Rochester, NY
The technician, Patrick, was here the day after I called, which was much appreciated. I had tried a couple of different "over the counter" wasp/yellow jacket sprays in the days prior, and they had no effect at all. I was pleased that I had contracted for the whole house inspection, application and current year guarantee, as he found two areas of yellow jackets that we hadn't noticed. I haven't seen any wasps or yellow jackets since the service, and hope that stays the case for the rest of the summer and fall! It's good not to worry about anyone getting stung, or potential damage to our house from the yellow jackets getting into the cedar siding. Next spring, I plan to contact Town and Country to treat the house preventively so we don't have this problem again.
Rochester, NY
Excellent-the nest appears to be dormant! Thanks

I asked to also have it removed before this weekend? Is that still happening?
Thanks again-Bob
napo186@frontiernet.net
585.506.7400.
Fairport, NY
Rochester, NY
Fantastic experience. Prompt and professional service. Patrick was polite and explained how he treated the area and the best part was he got rid of the bees! Will definitely use Town and Country again in the future!
Sherrill, NY
We have used Town and Country Solutions for years and they are the best! Outstanding customer service at the main office; and the representatives that come out to inspect and treat are professional, polite and thorough. I recommend them with no hesitation.
Rochester, NY
Rochester, NY
Webster, NY
Zack was courteous & appeared knowledgeable. Thus far we do not see any insects in the area.
Rochester, NY
We had a bee infestation that found its way into the drop ceiling of our finished basement. David knew just How to attack the problem and within the hour bees killed and nest destroyed.
Rochester, NY
Pittsford, NY
Very responsive and knowledgeable. So far, the issue appears to be resolved.
Rochester, NY
Patrick is always thorough and informative.
Brockport, NY
Pittsford, NY
The technician was extremely friendly and took the time to educate me.
Webster, NY
Getting the appointment to come out was quick and the tech that came to the house was friendly and courteous.
Rochester, NY
Curtious, patient, friendly and knowledgeable. Ethan addressed all my concerns and treated all areas of concern. I truly enjoyed his company.
Hilton, NY
Quick service! Took care of bee problem.
Rochester, NY
Zack was great and efficient. However I did not receive any type of instructions on after care. All in all i am very happy with the service Zack provided. He was also educational with answering my questions as well as providing additional information I was not aware of.
Rochester, NY
Dave was very knowledgeable and explained everything very thoroughly . He text before arriving and was on time as stated. Town and Country has eliminated yellow jacket issues twice for me now and both times total kill in hours .
Pittsford, NY
No more yellow jackets so I'm happy. Whatever solution was applied worked.
Hilton, NY