Town & Country Solutions
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Town & Country SolutionsPest ControlRochester, NY4.9 · 1062 reviews
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4.9 · 1062 reviews
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7 Photos
About Town & Country Solutions
Locations
Rochester, NYAlso serving: Buffalo, NY · Syracuse, NY
Service
Pest Control
Business Hours
M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed
Payment Options
Visa, Mastercard, American Express, Discover, Cash, Check
Years in Business
37
Business Qualifications
*Family owned and operated over 30 years.*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.
1062 Reviews for
Town & Country Solutions
What people say about Town & Country Solutions
Professional · 169
Excellent · 94
Knowledgeable · 93
Friendly · 79
Great Service · 69
Thorough · 64
Courteous · 60
Polite · 55
Prompt · 52
Efficient · 40
Experienced · 37
Highly Recommend · 37
Helpful · 31
Fast · 24
Responsive · 22
Wonderful · 22
Satisfied · 20
Awesome · 16
Pleasant · 16
Timely · 16
Reliable · 13
Fantastic · 11
Personable · 9
Attentive · 7
Easy To Work With · 7
Honest · 7
Outstanding · 7
Quality · 7
Warm · 7
Accommodating · 6
Exceptional · 6
Fair · 5
Kind · 5
Pleasure to Work With · 5
Trustworthy · 4
Affordable · 3
Fabulous · 3
Has Integrity · 3
Attention to Detail · 2
Reasonably Priced · 2
Approachable · 1
Caring · 1
Committed · 1
Dependable · 1
Diligent · 1
Ethical · 1
Flexible · 1
Passionate · 1
Punctual · 1
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4.9 star average rating (1062 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Larry Gore
Hamlin, NY
This year we had Scott and as usual, polite and professional. This is a great company with great people. Highly recommend them to anyone who needs pest control.
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Ray Istas
Rochester, NY
Very impressed with their services and would highly recommend!!
We have two young kids and hired Town and Country to prevent bees and wasps after we noticed a few wasps nest forming on the exterior of our house in various areas. We purchased the treatment that covers us for 12 months and it took care of the wasps. After we received the initial treatment, we then built a deck and noticed wasps were nesting underneath and inside of our newly installed air conditioner electrical box. I called in the evening and they were at my house the next morning to take care of it. |
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Donna Lewis
PITTSFORD, NY
Patrick did a through job spraying the lawn for sand bees. His attitude was excellent!
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Karen Dunn
FAIRPORT, NY
All went well Happy with your service knowing if there is an issue you will come back and take care of it. I have referred you to a family member a couple years ago and they continue to use your service.
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Mike Metzger
ROCHESTER, NY
Great job appreciate you
Pastor Mike. |
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Sharen Custer
KENDALL, NY
A little to soon to leave a complete review, but as far as customer service it was excellent on all levels of contact between us and customer service, quoting and the technicians. As far as the chemical that was used to deter the wasps we have seen a few but it has been cold. The one day it was warm we saw a few wasps but not approaching the areas where they normally go, kind of just flew near areas they always go. Time will tell and I will be watching. If all goes well in the next few weeks We are totally happy with everything. Great people.
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Tim Slossar
HAMLIN, NY
Excellent service last year. They showed up in the driveway yesterday asking good questions. This most likely is the start of another great year without bee.
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Grace Martella
WEBSTER, NY
Very pleased with the service!
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Jan Slater
SYRACUSE, NY
Jordan was professional,knowledgeable and very patient with all my questions.
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Gary Meyers
NORTH CHILI, NY
We are very pleased with our service. The technician was prompt, polite and informative.
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Gary/Tina Hogan
ROCHESTER, NY
I have used your services since 1995, and always been happy. Thanks!
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Diane Thibault
ROCHESTER, NY
We’ve always been satisfied with your company’s service. You are prompt, neat, and thorough; your technicians are pleasant and polite. Thank you.
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Greg h
Very professional, accommodating and explained everything.
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David Herbst
PENFIELD, NY
Great service and followup.
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Dave/Margaret Rearson
FAIRPORT, NY
You guys always do your job and if we have any issues at all you take care of them!! I’d say we are pretty fussy and you take it in stride!! Good job!!
Business Owner's Reply · 6 years ago (May 2, 2017)
We totally understand. We will have a office manager call you right now to work it out!
Thank you for all your many years of continued service! It means so much to our company! |
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Nick Riola
ROCHESTER, NY
The technician was very professional in all espects, No concerns whatsoever.
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Reivon Bubel
ROCHESTER, NY
I was very happy with the technician and the work they did. I will definitely refer you to anyone who needs pest control.
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Brenda Paonessa
HILTON, NY
We were not home when the rep came but have always been very pleased with service we have received.
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Rosalie Forte
HILTON, NY
Very courteous and knowledgeable. Told me what he was going to do and after he give me report and emailed to me. Good experience. Thank you.
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Nicole Berg
ROCHESTER, NY
The whole process from scheduling to the service was wonderful! Very friendly people and knowledgeable. I would definitely recommend and will be using them for anything else we may need!
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Jennifer Ertel
ROCHESTER, NY
Happy that my technician knocked on the front door (our doorbell doesn't work) to let us know we had left the garage door open. Also happy to know he was here. Have missed the technicians in the past. Like the heads up.
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Susan Mavromatis
BLOOMFIELD, NY
Very responsive service. Arrived on schedule after tech gave a reminder phone call 30 minutes prior to arrival. So far we are vey pleased. As warmer weather gets here, we hope to see no bees around the house and fewer creepy crawlers on the foundation etc!
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Paula Mabe
ROCHESTER, NY
Thanks.
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Jim Robinson
EAST ROCHESTER, NY
Town and Country has placed 2 traps on my property for skunks. Waiting for the skunks now.
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Deborah Rockefeller
CANANDAIGUA, NY
Great Service!
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The Gardens at Town Center
ROCHESTER, NY
Customer service is outstanding.
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Robert Massey
ROCHESTER, NY
Excellent as always. Thanks.
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Clayton Dence
WEBSTER, NY
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Dan Christa
HONEOYE FALLS, NY
Great techs and customer service.
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Hollie Fabry
ROCHESTER, NY
Hope to be spider free this year, great service so far!
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Lynn Frisch
SPENCERPORT, NY
are you sure you were here? We were home all day and saw no one here. also we usually have overspray on windows. Also the invoice says completed at 3 pm and no one was here at 3pm. Please verify the treatment was done. thanks.
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Charlene Stankey
LE ROY, NY
So far so good. Very courteous technician..
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Robyn Hrabko
ROCHESTER, NY
Excellent customer service ! Everyone I spoke to was helpful and they arrived in the window of time provided and called to let me know they were arriving. The service they performed worked within the first week.
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Eileen b
Fantastic service from start to finish! Very knowledgeable and kind. Highly recommend!
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Dave Mongenast
HILTON, NY
Lil early to tell if effective but pretty good in the past. I had to stop applicator before he left because he overlooked a critical bee nesting area between deck roof and roof. That was a little strange!! As usual though,you have to watch every contractor! 🙄🙄.
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Stephen Tarbell
CHURCHVILLE, NY
Very pleased with the service so far. Matthew was very attentive to my concerns and he was passionate about his job.
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Odis S
They did a great job.
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Joe Carello
ROCHESTER, NY
Always professional and courteous!!!!
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Onalee Cooper
ROCHESTER, NY
Very good job and easy to communicate with Arthur H with sign language bec I’m deaf. Thanks for doing good work to spray around the house and shed. Onalee Cooper.
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George d
The service was prompt, efficient, and friendly.
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