Town & Country Solutions

Town & Country Solutions

Town & Country Solutions

Pest Control

Rochester, NY

4.8 · 933 reviews
4.8 · 933 reviews


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About Town & Country Solutions

Locations

Rochester, NY
Also serving: Buffalo, NY · Syracuse, NY

Service

Pest Control

Business Hours

M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

32

Business Qualifications

*Family owned and operated over 30 years.
*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.

933 Reviews for
Town & Country Solutions

What people say about Town & Country Solutions
Professional · 139
Excellent · 79
Knowledgeable · 75
Friendly · 67
Thorough · 57
· Show All
4.8 star average rating (933 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Service was great!
Rochester, NY
Customer service was great. They came quickly. The technician was very knowledgeable and I haven’t seen any Yellow Jackets since. I would definitely recommend their services.
Spencerport, NY
Not only are the yellowjackets gone from both places, but your man came late in the day, instead of just heading home at 5. I admire that dedication to service. Give him a raise!
Hilton, NY
Very pleased with your service...thanks.
Rochester, NY
Prompt, efficient and effective service every time.
Hamlin, NY
On 9/5/2018 I was very pleased with Dave who came out to spray for yellow jackets. Dave instructed me they would be gone in two days. Unfortunately weather warmed up and I saw about 4 yellow jackets going in and out same spot. I called town and country explained situation....very helpful courtesy said no problem they would send someone out on Friday. Only downside is it is difficult to reach town and country... they have so many calls. Just be patient.
East Rochester, NY
The folks at Town and Country Solutions are always very pleasant (usually in an unpleasant situation) :). They are thorough and take the time to answer questions. I appreciate all the help they have given!
Hilton, NY
We had bees in the upstairs bedroom, and 48 hours after treatment most of the bees were gone, but there were still some stragglers. Well, overnight guests were coming, and we needed to be able to use that room. Just one call to the office and another friendly, capable tech came out, and that did the trick. We all slept well! I'd give T&C high marks for customer service and just plain, efficient business!
Hilton, NY
So far, so good. Two chipmunks gone so far and hoping our infestation is over soon!
Canandaigua, NY
Always easy to do business with and results are good.
Pittsford, NY
Great service and always available to help on short notice.
Rochester, NY
Town and Country service made our concern about bats that were found in our home, their priority! They were prompt, friendly and most importantly took care of the issue! Thank God, no more bats and a 2 year guarantee!
Fairport, NY
I'm very pleased with the service provided. Jordan was excellent, very professional and knowledgeable. He was able to locate the bees nest pretty quickly and with ease. What a relief after dealing with 100's of bees for almost a week. A friend recommended your service and I'm thankful. Jordan also treated our home for other pests encountered this past year ants, stink bugs and spiders. I've added you to my list of service providers and will be sure to recommend your company to friends as needed.
Webster, NY
when making the appointments over the phone the staff was very nice, and getting an appointment was really easy. I was also very pleasantly surprised with how fast they could fit me in and get someone over to my house. And both of the people who came to my house were very informative and friendly. All in all a great experience, and I will definitely use Town and Country again.
Churchville, NY
They are very knowledgeable and customer service oriented.
Town and Country does excellent work.
Spencerport, NY
Excellent service as usual, no bugs stand a chance!
Rochester, NY
Provide a great service. Communicate what is going to be done and always pleasant to work with.
Rochester, NY
Create Service, Great Tech, responsive, polite, and got the job done!
Rochester, NY
Professional service and pleased with the results.
Rochester, NY
David was excellent! Professional, thorough, and did a great job! Thank you!
Rochester, NY
Pavel was very knowledgeable and easy to work with. I will not hesitate to contact him again.
Rochester, NY
Quick service & affordable.
Rochester, NY
Great service, excellent products. Thank you.
Buffalo, NY
Excellent customer service. Technicians are respectful and highly knowledgeable, professional and courteous. Bedbug Treatments are effective and their 6-month guarantee is not a hassle. I wish all agencies with bedbug problems would use Town & Country because other treatments just don't work, and so the bug problem continues to cycle through the Buffalo area.
Rochester, NY
Brett did a super job at my place! You guys even came out with same day service! Just awesome - I wouldn’t go anywhere else for my pest control needs!
Rochester, NY
I hired a roofer to replace my mother's roof. He pointed out squirrels entering her house through a hole near the roof peak and suggested I call you to get rid of them before he replaced the roof. Your response was quick, professional, and the squirrels appear to be gone for good.
Churchville, NY
Hornets were gone in two days. Just as Manny, the service tech, said they would be.
Webster, NY
Service was timely,thorough, and courteous. Have recommended them to others, will continue to do so.
Rochester, NY
quick service - so far so good. thanks.
Penfield, NY
Great customer service.
Rochester, NY
Excellent Job!!!
Rochester, NY
Thank you for your expert work. It was done in a very efficient manner.
Rochester, NY
Preston was very nice considering I was a bit frazzled from having blowflies in my home for the last 48 hours then working an 12 hour shift. He listened to my concerns, checked out a couple of areas that I had forgotten about when I made the appointment, and took the time to reassure me that it wouldn't be a problem. He offered to lock up for me after spraying and took his time to make sure it was done properly (maybe 20 minutes from the time he started). I found 3 flies (the mess started out that way before so I had a mild panic attack) after that made me call again and Aimee reassured me the spray was still working, but someone would be out if needed after the 28th day if needed. That was a little over 28 days ago, and there have been no "uninvited guests" since. Hopefully, I don't need them again anytime soon - but they are in my contacts list just in case. They were all SO MUCH nicer than the local competition. No problems with a morning appointment or talking to a woman with a basic knowledge of bug behavior.
Pittsford, NY
Everything seems to be working so far. Ask me again in three months.
Newark, NY
I was extremely pleased with the service I received from Town & Country Solutions. The representative was very knowledgeable about the best way to resolve the issue with the bees. He also was very helpful in explaining what he was doing and how it would work. He was very polite and I strongly recommend Town & Country Solutions. You can't beat their guarantee. I will definitely sign up next April for the yearly preventative action on my house. Thanks for the great product and service.
Buffalo, NY
Very satisfied with the service.
Rochester, NY
The person who attended to my home was respectful and courteous
Explaining entire process and results of his work and evaluation.
Churchville, NY
Town and Country Solutions are the best! Whether it be for a one time issue or an annual barrier they always meet our needs and are very professional and courteous. I strongly recommend.
West Henrietta, NY
Reliable, on time, great price, and friendly personalities. Will call them back if I need to.
East Rochester, NY
Very professional will use and recommended.