Town & Country Solutions

Town & Country Solutions

Town & Country Solutions

Pest Control

Rochester, NY

4.9 · 1061 reviews
4.9 · 1061 reviews

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About Town & Country Solutions


Rochester, NY
Also serving: Buffalo, NY · Syracuse, NY


Pest Control

Business Hours

M-F 8:30 – 5 Sat: 8:30 – 12:30 Sun closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business


Business Qualifications

*Family owned and operated over 30 years.
*Complete service offerings covering every issue from pest control to wildlife and trapping.
*All work is guaranteed.
*Specialized in bedbug removal.
*All employees’ background checked and drug tested.
*Qualified and dedicated technicians and staff.
*Fully Insured.

1061 Reviews for
Town & Country Solutions

What people say about Town & Country Solutions
Professional · 168
Excellent · 94
Knowledgeable · 93
Friendly · 79
Great Service · 69
· Show All
4.9 star average rating (1061 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Rochester, NY
Very impressed with their services and would highly recommend!!

We have two young kids and hired Town and Country to prevent bees and wasps after we noticed a few wasps nest forming on the exterior of our house in various areas. We purchased the treatment that covers us for 12 months and it took care of the wasps.

After we received the initial treatment, we then built a deck and noticed wasps were nesting underneath and inside of our newly installed air conditioner electrical box. I called in the evening and they were at my house the next morning to take care of it.
Pittsford, NY
Patrick did a through job spraying the lawn for sand bees. His attitude was excellent!
Fairport, NY
All went well Happy with your service knowing if there is an issue you will come back and take care of it. I have referred you to a family member a couple years ago and they continue to use your service.
Rochester, NY
Great job appreciate you
Pastor Mike.
Kendall, NY
A little to soon to leave a complete review, but as far as customer service it was excellent on all levels of contact between us and customer service, quoting and the technicians. As far as the chemical that was used to deter the wasps we have seen a few but it has been cold. The one day it was warm we saw a few wasps but not approaching the areas where they normally go, kind of just flew near areas they always go. Time will tell and I will be watching. If all goes well in the next few weeks We are totally happy with everything. Great people.
Hamlin, NY
Excellent service last year. They showed up in the driveway yesterday asking good questions. This most likely is the start of another great year without bee.
Webster, NY
Very pleased with the service!
Syracuse, NY
Jordan was professional,knowledgeable and very patient with all my questions.
North Chili, NY
We are very pleased with our service. The technician was prompt, polite and informative.
Rochester, NY
I have used your services since 1995, and always been happy. Thanks!
Rochester, NY
We’ve always been satisfied with your company’s service. You are prompt, neat, and thorough; your technicians are pleasant and polite. Thank you.
Very professional, accommodating and explained everything.
Penfield, NY
Great service and followup.
Fairport, NY
You guys always do your job and if we have any issues at all you take care of them!! I’d say we are pretty fussy and you take it in stride!! Good job!!
Business Owner's Reply · 4 years ago (May 2, 2017)
We totally understand. We will have a office manager call you right now to work it out!

Thank you for all your many years of continued service! It means so much to our company!
Rochester, NY
The technician was very professional in all espects, No concerns whatsoever.
Rochester, NY
I was very happy with the technician and the work they did. I will definitely refer you to anyone who needs pest control.
Hilton, NY
We were not home when the rep came but have always been very pleased with service we have received.
Hilton, NY
Very courteous and knowledgeable. Told me what he was going to do and after he give me report and emailed to me. Good experience. Thank you.
Rochester, NY
The whole process from scheduling to the service was wonderful! Very friendly people and knowledgeable. I would definitely recommend and will be using them for anything else we may need!
Rochester, NY
Happy that my technician knocked on the front door (our doorbell doesn't work) to let us know we had left the garage door open. Also happy to know he was here. Have missed the technicians in the past. Like the heads up.
Bloomfield, NY
Very responsive service. Arrived on schedule after tech gave a reminder phone call 30 minutes prior to arrival. So far we are vey pleased. As warmer weather gets here, we hope to see no bees around the house and fewer creepy crawlers on the foundation etc!
Rochester, NY
East Rochester, NY
Town and Country has placed 2 traps on my property for skunks. Waiting for the skunks now.
Canandaigua, NY
Great Service!
Rochester, NY
Customer service is outstanding.
Rochester, NY
Excellent as always. Thanks.
Webster, NY
Honeoye Falls, NY
Great techs and customer service.
Rochester, NY
Hope to be spider free this year, great service so far!
Spencerport, NY
are you sure you were here? We were home all day and saw no one here. also we usually have overspray on windows. Also the invoice says completed at 3 pm and no one was here at 3pm. Please verify the treatment was done. thanks.
Le Roy, NY
So far so good. Very courteous technician..
Rochester, NY
Excellent customer service ! Everyone I spoke to was helpful and they arrived in the window of time provided and called to let me know they were arriving. The service they performed worked within the first week.
Fantastic service from start to finish! Very knowledgeable and kind. Highly recommend!
Hilton, NY
Lil early to tell if effective but pretty good in the past. I had to stop applicator before he left because he overlooked a critical bee nesting area between deck roof and roof. That was a little strange!! As usual though,you have to watch every contractor! 🙄🙄.
Churchville, NY
Very pleased with the service so far. Matthew was very attentive to my concerns and he was passionate about his job.
They did a great job.
Rochester, NY
Always professional and courteous!!!!
Rochester, NY
Very good job and easy to communicate with Arthur H with sign language bec I’m deaf. Thanks for doing good work to spray around the house and shed. Onalee Cooper.
The service was prompt, efficient, and friendly.
Very professional, friendly. Explained the best process for our situation.