Truly Nolen Pest & Termite Control
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Truly Nolen Pest & Termite ControlPest ControlBonita Springs, FL4.6 · 52 reviews
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4.6 · 52 reviews
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About Truly Nolen Pest & Termite Control
Location
Bonita Springs, FL
Services
Pest ControlAdditional Services: Bee & Wasp Control · Lawn Care · Mosquito Control · Ornamental Care · Rodent Control · Termite Control · TIP Insulation · Weed Control
Business Hours
Mon-Fri: 4am-8pm; Sat-Sun: 5am-6pm
Payment Options
Visa, Mastercard, American Express, Discover, Cash, Check
Years in Business
87
About This Business
Truly Nolen is a family owned pest, termite, rodent and insulation company servicing businesses and homes coast to coast since 1938.Pest issues are not always a single home issue but more often than not, a neighborhood issue. We work hard in neighborhoods and communities to keep pest pressures down and you and your environment safe and free of pests. Our understanding of pests and their lifecycles allows us to service you in an environmentally responsible way made affordable by serving you and your neighbors.
Truly Nolen is proud of what we do as a company and see pest control as a sign of good housekeeping. We are dedicated to making sure your family and home are proactively protected from pests staying ahead of pest life cycles, stopping them before they multiply.
Truly Nolen's services are backed by a satisfaction guarantee and a 1 Million-Dollar Total Termite Protection Repair Guarantee.
52 Reviews for
Truly Nolen Pest & Termite Control
What people say about Truly Nolen Pest & Termite Control
Professional · 13
Thorough · 7
Polite · 6
Efficient · 4
Knowledgeable · 4
Satisfied · 3
Courteous · 2
Excellent · 2
Friendly · 2
Outstanding · 2
Prompt · 2
Attention to Detail · 1
Exceptional · 1
Experienced · 1
Great Service · 1
Honest · 1
Pleasant · 1
Pleasure to Work With · 1
Responsive · 1
Timely · 1
Trustworthy · 1
Wonderful · 1
Show Less
4.6 star average rating (52 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Regina Staudt
Estero, FL
Xavaian Tefler is our technician. He is always professional, polite and knowledgeable. He takes good care of our Home.
Business Owner's Reply · 8 days ago (May 9)
Regina,
Thank you so much for taking the time to write such a wonderful 5-star review about Xavaian! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Patti Bouchard
Bonita Springs, FL
I have the pleasure of having Truly Nolen"s Service Supervisor-
Josue Medrano!!! So happy with his service. I also love how he always takes the time out to see if there are any other problems or issues of concern before he leaves. No rush job, which is so refreshing :)
Business Owner's Reply · 4 months ago (Jan 21)
Patti,
Thank you so much for taking the time to write such a wonderful 5 star review about Josue! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Linda Glasson
Naples, FL
The Bonita Springs Truly Nolen website is incorrect! The site says they are open until 11pm M-F. Nope!
Note to callers: the office closes at 3pm Daily. If you call after 3pm the call does not go through…it"s a dead line. No message that the office is closed, no alternate number to call "after hours." The tech took payment in Full for services (over $500). No receipt after three (3) days! Invoices say outstanding yet I paid them in full! Be very, very careful if you select Truly Nolen Bonita Springs. Ask questions and follow up with them to get answers.
Business Owner's Reply · 9 months ago (Aug 7)
Linda,
I am sorry to hear we have not posted your credit card yet. I have emailed the branch manager, Steve Gitlin, a copy of your review. I don't understand why the office would be closed at 3pm. Steve should get back with you shortly. If I can be of any further help please email me at ginny.white@trulynolen.com. Sincerely Ginny White |
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Patti B
Bonita Springs, FL
Well its that time of year for external maint and big headed ants, etc.
I had the pleasure of having Josue Medrano as my technician. Very professional, on time and very informative(had 3-4 new questions as usual & he answered every single one of them) Needless to say I am very happy with my pest control needs at Truly Nolen in Bonita and Josue :)
Business Owner's Reply · A year ago (Apr 29, 2024)
Patti,
Thank you so much for taking the time to write such a wonderful 5 star review about Josue! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Steve Rosen
Naples, FL
Sean McPherson has taken care of our house for more than a decade. Prompt, courteous and professional. I would recommend Truly Nolan services to anyone
expecting insect-free living in South Florida.
Business Owner's Reply · A year ago (Nov 20, 2023)
Steve,
Thank you so much for your wonderful review of your experience with Sean. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Richard Coleman
Bonita Springs, FL
Joel really did a professional job. Nice guy, and explained everything really well.
Business Owner's Reply · 2 years ago (Nov 15, 2023)
Richard,
Thank you so much for taking the time to write such a wonderful 5 star review about Joel! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Owen Helton
Bonita Springs, FL
Such professional and friendly people work here. So glad to have been referred to the company for my needs.
Business Owner's Reply · 2 years ago (Nov 10, 2023)
Owen,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Patti Bouchard
Bonita Springs, FL
Had my 3 month pest control yesterday with Truly Nolen and the experience was again 5 star!!!
Had the nicest employee... Josue Medrano who is the BEST! Always very professional & has such a great attitude.
Business Owner's Reply · 2 years ago (Oct 31, 2023)
Patti,
Thank you so much for taking the time to write such a wonderful 5 star review about Josue! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Patti Bouchard
Bonita Springs, FL
Another positive review for Truly Nolen Bonita Springs!
I had the pleasure of having JOSUE MEDRANO at my home yesterday. He did my quarterly exterior pest control, paying attention to additional concerns I brought up. Great smile and personality! Thanks for your service.
Business Owner's Reply · 2 years ago (Jul 21, 2023)
Patti,
Thank you so much for taking the time to write such a wonderful 5 star review about Josue! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Teria Belgrave
Bonita Springs , FL
Zero stars for Truely Nolen. This is not the first time that I have asked Truely Nolen not to service my property without my expressed consent. After a contract ends Truely Nolen race to get u locked in to another without giving customers an opportunity to chose. I received a bill immediately via email after unauthorized service was done. Truely Nolen clearly has my email address and phone number. Truely Nolen could not find my phone number or email to ask if I wanted to extend my contract or schedule service because that would have given me an option to chose or decline service. Instead, Truely Nolen send a contract by mail. Knowing that the city Bonita Springs Florida was just ravished by a massive hurricane and residents likely wound not get mail or be able to live at residence. I despise Truely Nolan"s dishonesty and tricks to make money.
Business Owner's Reply · 3 years ago (Oct 10, 2022)
Teria,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Sheila Knope
Estero, FL
No I am not happy..the ants in my master bathroom are still there.
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Barbara Carlstrom
Bonita Springs, FL
Will leave comments after termite treatment. Pleased with explanation.
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Valerie Taylor
Bonita Springs, FL
I am very satisfied with my service and service person who is polite, and efficient
Thanks Val. |
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Richard Tillotson
Bonita Springs, FL
Still have ant hills in my yard.
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Peggie Lee Baker
Bonita Springs, FL
Jose is a wonderful technician and very thorough.
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Jerry Johnson
Bonita Springs, FL
Always have great service. No pests!
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Donald Barrow
Estero, FL
Your people were great".......problem is we have noseeems. Not good still getting bitten........not good ......but did all you could"..... if you find a possible solution please give me a call! Thanks for trying! Don Barrow.
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Sheryl Voivedich
Bonita Springs, FL
Did a good job only thing that could have done better was two really soaked places that left brown dicoloration and took two days to dry adequately so I could remove the rather moderately large area of brown spots. however, will still continue to use your services.
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David Toy
Bonita Springs, FL
Professional service - thanks.
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Ronald Winsett
Bonita Springs, FL
We have been associated with Truly Nolen for several years and during these years their staff. administration, and technical personnel have been very knowledgeable and professional. They address concerns in a timely manner and are prompt with returning correspondence. A special thank you to Carmen White and Tony from the Bonita Springs, FL location.
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Terry Flora
Naples, FL
Shaun is always very thorough and meticulous. He does a great job!
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Peter R. Trapani
Naples, FL
Shawn is a pleasure to work with
Spiders and ants seem to be under control. They no longer run our house - we are in control again. |
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Mary Bumbarger
San Carlos Park, FL
Good.
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Richard Mathews
Naples, FL
Our rep Sean has been with us quite awhile. His work ethic is nothing less than spectacular.
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Crystal Asimacopoulos
Bonita Springs, FL
Such professional and nice associates who work here! Could not be more pleased with picking Truly Nolen!
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Gail Goggin
Naples, FL
Gilmer is so very through. He seems to know quite a bit about the pest control business.
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Michael Johnson
Naples, FL
Excellent lawn and shrub care.
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Marcia Scarborough
Estero, FL
Always thorough and friendly!
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Tom Larker
Estero, FL
Just signed up for service, excellent service rep initial visit & tech came to apply your product inside & out who was excellent & will follow up in 2 weeks. Satisfied.
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Faye Kemon
Bonita Springs, FL
Nice person who came by to treat.
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Doug Handyside
Bonita Springs, FL
Very impressed with Jose and his attention to detail and answering all of my questions. Very polite and knowledgable.
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Nancy Peters
Bonita Springs, FL
Great job, the tech man was amazing. This was a rental property so I was not there when he did the spraying, etc. He found out that the water hose going into the washer had a pin hole. He changed the hose for me, so I no longer have a water leak which is why I got the termites. This was above what he had to do I didn't know when I was going to get the hose replaced as my husband is sick. Thank you!
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Jim Tarabori
Estero, FL
always professional.
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Ruth Ann Knowles
Estero, FL
Again I received notification the lawn service was done but there was not a single comment on any findings or what was applied. Purely notification a tech had been here.
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Robert Endres
Estero, FL
Our technician is always polite and very professional. She always does a great job.
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Jamie Ryan
Bonita Springs, FL
Great.
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Sarah Griffin
Bonita Springs, FL
Technicians did a good job in explaining how roaches multiply and about the treatment they implemented.
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William Dalton
Bonita Springs, FL
Good.
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Deeann McKenna
Bonita Springs, FL
Gilmer is the best!
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Lynn Malayter
Bonita Springs, FL
extremely responsive!
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