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Truly Nolen Pest & Termite ControlPest ControlBonita Springs, FL4.5 · 43 reviews
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4.5 · 43 reviews
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Teria Belgrave
Bonita Springs , FL
Zero stars for Truely Nolen. This is not the first time that I have asked Truely Nolen not to service my property without my expressed consent. After a contract ends Truely Nolen race to get u locked in to another without giving customers an opportunity to chose. I received a bill immediately via email after unauthorized service was done. Truely Nolen clearly has my email address and phone number. Truely Nolen could not find my phone number or email to ask if I wanted to extend my contract or schedule service because that would have given me an option to chose or decline service. Instead, Truely Nolen send a contract by mail. Knowing that the city Bonita Springs Florida was just ravished by a massive hurricane and residents likely wound not get mail or be able to live at residence. I despise Truely Nolan"s dishonesty and tricks to make money.
Business Owner's Reply · 8 months ago (Oct 10)
Teria,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Sheila Knope
Estero, FL
No I am not happy..the ants in my master bathroom are still there.
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Barbara Carlstrom
BONITA SPRINGS, FL
Will leave comments after termite treatment. Pleased with explanation.
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Valerie Taylor
Bonita Springs, FL
I am very satisfied with my service and service person who is polite, and efficient
Thanks Val. |
Richard Tillotson
Bonita Springs, FL
Still have ant hills in my yard.
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Peggie Lee Baker
Bonita Springs, FL
Jose is a wonderful technician and very thorough.
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Jerry Johnson
Bonita Springs, FL
Always have great service. No pests!
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Donald Barrow
Fort Myers, FL
Your people were great".......problem is we have noseeems. Not good still getting bitten........not good ......but did all you could"..... if you find a possible solution please give me a call! Thanks for trying! Don Barrow.
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Sheryl Voivedich
Bonita Springs, FL
Did a good job only thing that could have done better was two really soaked places that left brown dicoloration and took two days to dry adequately so I could remove the rather moderately large area of brown spots. however, will still continue to use your services.
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David Toy
Bonita Springs, FL
Professional service - thanks.
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Ronald Winsett
Bonita Springs, FL
We have been associated with Truly Nolen for several years and during these years their staff. administration, and technical personnel have been very knowledgeable and professional. They address concerns in a timely manner and are prompt with returning correspondence. A special thank you to Carmen White and Tony from the Bonita Springs, FL location.
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Terry Flora
Naples, FL
Shaun is always very thorough and meticulous. He does a great job!
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Peter R. Trapani
Naples, FL
Shawn is a pleasure to work with
Spiders and ants seem to be under control. They no longer run our house - we are in control again. |
Mary Bumbarger
San Carlos Park, FL
Good.
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Richard Mathews
Naples, FL
Our rep Sean has been with us quite awhile. His work ethic is nothing less than spectacular.
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Crystal Asimacopoulos
Bonita Springs, FL
Such professional and nice associates who work here! Could not be more pleased with picking Truly Nolen!
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Gail Goggin
Naples, FL
Gilmer is so very through. He seems to know quite a bit about the pest control business.
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Michael Johnson
Naples, FL
Excellent lawn and shrub care.
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Marcia Scarborough
Estero, FL
Always thorough and friendly!
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Tom Larker
Estero, FL
Just signed up for service, excellent service rep initial visit & tech came to apply your product inside & out who was excellent & will follow up in 2 weeks. Satisfied.
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Faye Kemon
Bonita Springs, FL
Nice person who came by to treat.
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Doug Handyside
Bonita Springs, FL
Very impressed with Jose and his attention to detail and answering all of my questions. Very polite and knowledgable.
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Nancy Peters
Bonita Springs, FL
Great job, the tech man was amazing. This was a rental property so I was not there when he did the spraying, etc. He found out that the water hose going into the washer had a pin hole. He changed the hose for me, so I no longer have a water leak which is why I got the termites. This was above what he had to do I didn't know when I was going to get the hose replaced as my husband is sick. Thank you!
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Jim Tarabori
Estero, FL
always professional.
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Robert Endres
Estero, FL
Our technician is always polite and very professional. She always does a great job.
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Ruth Ann Knowles
Estero, FL
Again I received notification the lawn service was done but there was not a single comment on any findings or what was applied. Purely notification a tech had been here.
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Jamie Ryan
Bonita Springs, FL
Great.
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Sarah Griffin
Bonita Springs, FL
Technicians did a good job in explaining how roaches multiply and about the treatment they implemented.
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William Dalton
Bonita Springs, FL
Good.
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Deeann McKenna
Bonita Springs, FL
Gilmer is the best!
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Lynn Malayter
Bonita Springs, FL
extremely responsive!
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Larry Schuster
Bonita Springs, FL
Technician arrived on time and did a thorough job. Thanks for the service.
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Joan Shaw
Fort Myers, FL
Rep was polite and efficient.
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Michelle Galvaire
Naples, FL
Nice Thorough job!
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Mark McDonough
Naples, FL
Our technician Gillmer does a great job. He is on time, explains what he is going to do and listens to our concerns. He is the best.
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Guy Pierret
Bonita Springs, FL
Always very polite and efficient!!
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Rae Coleman
Bonita Springs, FL
Always professional and on time.
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Dave Lawrence
Naples, FL
Pest control services are only as good as the technicians who come to perform the services. I am extremely satisfied with Gilmer who is our routine technician. He is thorough, informative trustworthy.
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Carole Trumpower
Estero, FL
Marc was very professional and did a good job in applying lawn and shrub applications. He listened to all my concerns and responded appropriately. Looking forward to my property lawn and
Shrubbery showing a good improvement within the next 3-6 months. |
John & Andrea Steffy
Naples, FL
very happy. Gilmer is great.
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