Truly Nolen Pest & Termite ControlPest ControlOcoee, FL4.5 · 80 reviews
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4.5 · 80 reviews
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David Glasgow
Clermont, FL
Great Job.
Business Owner's Reply · A year ago (Aug 22, 2023)
David,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Isaac Morales
Winter Garden, FL
Very pleased,hardly saw any roaches.
Business Owner's Reply · A year ago (Aug 16, 2023)
Isaac,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Matthew Torres
Ocoee, FL
Good customer service.
Business Owner's Reply · A year ago (Aug 9, 2023)
Matthew,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Walter Hazelip
Winter Garden, FL
looks good so far
ask again in 2 weeks and see. |
Jenna/Virginia Fazzino
Winter Garden, FL
Lisa extremely knowledgeable, found our issue and recommended treatment. After contract every visit has been punctual and effective.
Business Owner's Reply · A year ago (Jun 12, 2023)
Jenna/Virginia,
We appreciate the feedback on your recent experience with Lisa. We look forward to a continued relationship. Thank you for choosing Truly Nolen. Sincerely, Ginny White Truly Nolen of America Inc. |
Ralph Mackey
Clermont, FL
my tech kal was outstanding and always so knowled.
Business Owner's Reply · A year ago (Jun 6, 2023)
Ralph,
Thank you so much for your kind words and review about your experience with Kal. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
Susan Lynch
Clermont, FL
Your technicians are always so thoughtful. They call right before they arrive to let me know they are on the way. And they always tell me what they did when they are finished before they leave.
Business Owner's Reply · 2 years ago (May 17, 2023)
Susan,
Thank you so much for rating Truly Nolen so highly! We are very pleased to hear that you are satisfied with your service and our partners! Thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Olga Norena
Winter Garden, FL
Thank you . I didn’t know that you came to do the pesticide protection for the house. I saw it trough the camera’s This is the second time that we lost the protection inside the house. I was notify that you will come to do the lawn treatment but I don’t see the sign that you came and the cameras is no showing that visit
Additionally, I have been seeing ants and spiders in the Lanai, porche and driveway . I applied ortho but I would like to know if your protection is also for this . Many thanks I will appreciate that you call me before because my husband has been sick and we have a lot of medical appointments or treatments that he need to rest . We need to plan when you come inside.
Business Owner's Reply · 2 years ago (May 15, 2023)
Olga,
Thank you for your feedback. It helps us get better. I have emailed the branch manager, Lisa Bracero, and asked her to contact you regarding your questions. Please feel free to email me at ginny.white@trulynolen.com if you have any other concerns. Sincerely, Ginny White Truly Nolen of America Inc. |
Selma Hart
Clermont, FL
So far so good
Still trying to get rid of my neighbors weeds blowing my way.
Business Owner's Reply · 2 years ago (May 9, 2023)
Selma,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
George Knoll
Clermont, FL
😃👍.
Business Owner's Reply · 2 years ago (May 4, 2023)
George,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Johnnie/Cynthia Thomas
Ocoee, FL
This is the second time that I did not receive a report via email regarding if progress is being made and what I need to do on my end to keep my lawn healthy. I'm not an expert on lawn service. This is why we pay you.
Business Owner's Reply · 2 years ago (Apr 12, 2023)
Cynthia/Johnnie,
I am sorry you did not receive a report regarding your lawn service. I have emailed the branch manager, Lisa Bracero, letting her know of your problem. Please feel free to email me at ginny.white@trulynolen.com if you have any other concerns. Sincerely, Ginny White Truly Nolen of America Inc. |
Mario Mendez
Ocoee, FL
First impression all the techs did a good, thorough job with the initial treatments. Had pest, lawn, and termite done.
Business Owner's Reply · 2 years ago (Apr 3, 2023)
Mario,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Eugene Cole
Ocoee, FL
Not happy with your service.
Business Owner's Reply · 2 years ago (Mar 28, 2023)
Eugene,
I am very sorry that there are difficulties with your lawn service service. I see from looking at your account you have a scheduled service tomorrow. If you have further questions please email me at ginny.white@trulynolen.com so that I can research your account and find someone to look into these issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Villas at Island Club
Kissimmee, FL
Very pleased.
Business Owner's Reply · 2 years ago (Mar 13, 2023)
Villas at Island Club,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Fernando De Castro
Winter Garden, FL
Excellent service.
Business Owner's Reply · 2 years ago (Mar 7, 2023)
Fernando,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Ari Nisman
Davenport, FL
Great experience hiring them and happy with our first service(s)
Business Owner's Reply · 2 years ago (Mar 6, 2023)
Ari,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Edward Cherry
Ocoee, Fl
Good job continue the work.
Business Owner's Reply · 2 years ago (Mar 3, 2023)
Edward,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Regina Smith
Clermont, FL
My first contact with the company came from Lisa Bracero. Can I say she is simply the best person I've ever dealt with in terms of knowing what to do and the options I have for moving out any pest. Like me she just wants them gone and for me to feel safe in my home. If that was not enough then I met her team Ferdinand, Anthony, and Kemmal. They came to my home found every possible location for pest entry and took care of the problem. Anthony solutionize scenarios that were out of the norm and he made them work. Ferdinand didn't wait for an introduction he went straight to work and began scouting my roof for entry points, he is truly amazing.
Business Owner's Reply · 2 years ago (Mar 1, 2023)
Regina,
Thank you so much for your glowing review about your experience with Lisa, Ferdinand, Anthony, Kemmal and our company! We strive to provide unsurpassed quality service and absolutely love to hear when our partners are doing just that! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
August Perrotti
Ocoee, FL
Great service as always.
Business Owner's Reply · 2 years ago (Feb 8, 2023)
August,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Linda Baccus
Kissimmee, FL
Our rep has been very responsive and informative about our progress in controlling our pest situation.
Business Owner's Reply · 2 years ago (Jan 23, 2023)
Linda,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Tom Alexy
Orlando, FL
Truly Nolen has been providing their services to us for many years. We never had a problem that they did not address and resolve in a timely manner. Their staff are always willing to answer our questions and if they can't, they contact people who can. We have recommended Truly Nolen to many of our friends and neighbors.
Business Owner's Reply · 2 years ago (Jan 18, 2023)
Tom,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Phil Grayber
The Villages, FL
Great working with Anthony!
Business Owner's Reply · 2 years ago (Dec 5, 2022)
Phil,
Thank you so much for taking the time to tell us about your experience with Anthony. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Tom Coppersmith
Davenport, FL
Very through service.
Business Owner's Reply · 2 years ago (Nov 21, 2022)
Tom,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Anna Dmowski
Kissimmee, FL
I think it was the indepth knowledge and the persistence of the sales rep. He wasn't pushy, more like, you know you need to take care of this. It's OK if you don't go with us, but you need to do this. I like their system, except with termites. Hoping they switch to other system soon. The tech who will be visiting the house and doing treatments was amazing! I really feel like I can call them anytime!
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Eric Linn
Oxford, Fl
you do OK. I still have weed issues in the back yard that need to be addressed correctly.
Thanks.
Business Owner's Reply · 2 years ago (Oct 5, 2022)
Eric,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Rexton Ramlall
Winter Garden, FL
Excellent service and the yearly contract is vey reasonable.
Business Owner's Reply · 2 years ago (Sep 21, 2022)
Rexton,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Deborah Monette
Kissimmee, FL
The technician was prompt and professional. He fully explained everything.
Business Owner's Reply · 2 years ago (Sep 6, 2022)
Deborah,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Eric Curry
Ocoee, FL
Not sure it’s worth the money. Still had to buy my own ant bait kits and still many spiders appearing.
Business Owner's Reply · 2 years ago (Sep 6, 2022)
Eric,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Brittany Johnson
Ocoee, FL
Absolutely amazing! Always personable and professional!
Business Owner's Reply · 2 years ago (Aug 31, 2022)
Brittany,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Francis Rojas
Ocoee, FL
He did great job...outstanding covering all the weeds..
Business Owner's Reply · 2 years ago (Aug 1, 2022)
Francis,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Rachelle Gill
Davenport, FL
I am happy! 😁 Anthony and Lisa were amazing.
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Ann & Pete Dykhuizen
The Villages, FL
Did a good job.
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Dayna Aldrich
The Villages, FL
Anthony provided my yard service and was punctual and did a great job as well as communicating everything he was doing to my lawn.
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Dorothy Caplan
Wildwood, FL
Very happy.
Business Owner's Reply · 3 years ago (Apr 8, 2022)
Dorothy,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Barbara Stanczak
Winter Garden, FL
Very professional and polite representatives. Answered all our questions.
Business Owner's Reply · 3 years ago (Mar 24, 2022)
Barbara,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Nancy & Ken Brown
Clermont, FL
Love the service,Always prompt & professional!
Business Owner's Reply · 3 years ago (Mar 21, 2022)
Nancy & Ken,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Gary Jones
Clermont, FL
I was very pleased with Kemel, Lisa and LT. They communicated well and no surprises. They answered all my questions and kept me informed.
Business Owner's Reply · 3 years ago (Feb 28, 2022)
Gary,
It's a pleasure to receive your approval and hear your satisfaction with Kemel, Lisa and LT's work. Thank you for allowing Truly Nolen to provide you with satisfactory service. Sincerely, Ginny White Truly Nolen of America Inc. |
Joy Burke
Ocoee, FL
Attic Not even remotely cleaned or sanitized. Dead rat found inches from attic door.
Business Owner's Reply · 3 years ago (Feb 22, 2022)
Joy,
I am very sorry that there were so many difficulties with your rodent service. Please email me at ginny.white@trulymail.net so that I can research your account and find someone to look into these issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Karmen Shilling
Winter Garden, Fl
As always….awesome!
Business Owner's Reply · 3 years ago (Feb 17, 2022)
Karmen,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
James Holehouse
Winter Garden, FL
We believe that Jim is very satisfied with your service. This is his sister and brother-in-law's e-mail website, we help monitor Jim's activities since his surgery and stay in the hospital in the last two years. Thank you - Marie and Pete Madsen.
Business Owner's Reply · 3 years ago (Feb 15, 2022)
James,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |