Truly Nolen Pest & Termite ControlPest ControlVenice, FL4.6 · 179 reviews
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4.6 · 179 reviews
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John & Nancy Stormer
Venice, FL
Dean was very thorough and he explained what he found.
Business Owner's Reply · 4 days ago (Nov 19)
John & Nancy,
Thank you so much for your kind words and review about your experience with Dean. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
Michael Falivena
Venice, FL
Bed bugs guy was excellent.
Business Owner's Reply · 8 days ago (Nov 15)
Michael,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Alex Rydel
Venice, FL
Appointment on October 18 … no one arrived and no one called to cancel … this was a confirmed Qtly appointment.
Business Owner's Reply · A month ago (Oct 22)
Alex,
I am sorry to see you feel your technician was not there on the 18th. In looking at your account it shows he arrived at 10:19 and was there for 20 minutes. I have sent a copy of your review to the branch manager and asked him to reach out to you. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
Randi Bordeau
Venice, FL
Service was great. We recommend.
Business Owner's Reply · A month ago (Oct 21)
Randi,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Mung Chiem
Venice, FL
I had 2 services with Truly Nolen: Termite and Rodent
Greg and Will come to get project done Greg did very good job,he deserves 5 star Will did not do good job.
Business Owner's Reply · A month ago (Oct 18)
Mung,
It's a pleasure to receive your approval and hear you have been satisfied with 1 of our services. Thank you. In looking at your account I see you have a service scheduled for today. Hopefully the problem was corrected with that service. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
Janet Wolfe
Venice, FL
Truly nolan doese a great job of keeping my house pest free. Love that you clean off the spider webs.
Always professional and friendly.
Business Owner's Reply · 2 months ago (Oct 4)
Janet,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Eugene Crossland
Venice, FL
Nice work
Reliable.
Business Owner's Reply · 2 months ago (Sep 16)
Eugene,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Tonya Nasevski
Venice, FL
Everything is fine. Thankyou for your service.
Tonya & Branko Nasevski.
Business Owner's Reply · 3 months ago (Aug 12)
Tonya,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Gladys Green
Venice, FL
I am very pleased with your service so far. I have seen several dead ants in my bathroom and have seen no more of the little bugs that I had been seeing everywhere.
Business Owner's Reply · 4 months ago (Aug 5)
Gladys,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Millie Blevins
Nokomis, FL
We have been very pleased with there services. We started with a dead animal smell in our rental property. They were very tentative to my needs and liked their plan of service. My regular pest control company did not want to be bothered. Because of that great level of service, I started using them for my regular pest control service. Chris was great working on both of my service agreements and RJ continues to be my awesome technician. Everything continues to be great!!
Business Owner's Reply · 4 months ago (Jul 22)
Millie,
It's a pleasure to receive your approval and hear you have been satisfied with our service from Chris and RJ. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Phil Mattar
Venice, FL
Farica did a great job very professional 👍🏻.
Business Owner's Reply · A year ago (Dec 4, 2023)
Phil,
Thank you so much for your kind words and review about your experience with Farica. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
Carol Kuplen
North Venice, FL
RJ was excellent- professional, thorough and efficient ! thanks so much.
Business Owner's Reply · A year ago (Nov 22, 2023)
Carol,
We appreciate the feedback on your recent experience with RJ. We look forward to a continued relationship. Thank you for choosing Truly Nolen. Sincerely, Ginny White Truly Nolen of America Inc. |
Nayda Katzaman
Venice, FL
Great Service.
Business Owner's Reply · A year ago (Oct 23, 2023)
Nayda,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Debbie Hobbs
Venice, FL
I have used truly Nolen for two weeks now, and have been very satisfied with the service I have received. Appreciate having the same technician on a consistent basis, he’s been very helpful… responds clearly to any questions that I’ve had, and is courteous and professional.
Business Owner's Reply · A year ago (Sep 12, 2023)
Debbie,
We appreciate the feedback on your recent experience with us. We look forward to a continued relationship. Thank you for choosing Truly Nolen. Sincerely, Ginny White Truly Nolen of America Inc. |
Charles Harris
Venice, FL
service was on time , but the ants are worse after the service.
Business Owner's Reply · A year ago (Aug 16, 2023)
Charles,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulynolen.com, with your address, so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |
Christina Horton
Venice, FL
The technician was wonderful....unfortunately, we still have the ant/termite problem. Slightly reduced, but still climbing over our kitchen countertop (clean) and in my bathroom. So....our problem was not solved.
Business Owner's Reply · A year ago (Aug 15, 2023)
Christina,
We are happy to hear you were satisfied with your technician. I emailed your branch and let them know you are still having a problem with ants. If you have any problems in the future feel free to call your local branch 941-220-7719 or email me, ginny.white@trulynolen.com. Sincerely, Ginny White Truly Nolen of America Inc. |
Barbara Offutt
Venice, FL
The reason why I am not that happy is that first of all, Johnathon McCloud went over my house with my daughter who with him, pointed out a lot that needed to be covered. This was all set, and Johnathon agreed to come out the next day. Instead, some very odd woman came and did not do the spraying like we had wanted. It was a quick and skimpy job and not like Johathon had talked about. Secondly, I was charged ahead of time and did not like this having to pay a day before it was even done. I was told my Johonathon that it would be dry in an hour. Instead it was not and we had to watch the dogs so that they did not get sick from it. The machine this woman had kept dripping on the floor as well, where she had not sprayed, and it left wet residue.
Business Owner's Reply · A year ago (Jun 23, 2023)
Barbara,
Thank you so much for your review of your experience with our company! I'm so sorry to hear that we didn't meet your expectations. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. Your feedback is critical to our success. Please email me at ginny.white@trulynolen.com so I can research this and look into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
June Buck
Nokomis, FL
Happy with service...no more holes in new screen.
Would like progress report of some sort. JB.
Business Owner's Reply · A year ago (May 30, 2023)
June,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. I will email the branch and request a report on your rodent service. Sincerely, Ginny White Truly Nolen of America Inc. |
Robert Brown
Venice, FL
I am very pleased with the knowledge of the technician and the quick results that I've seen since the first application. Staff was extremely courteous.
Business Owner's Reply · 2 years ago (May 24, 2023)
Robert,
We appreciate the feedback on your recent experience with us. We look forward to a continued relationship. Thank you for choosing Truly Nolen Sincerely, Ginny White Truly Nolen of America Inc. |
Lowel Hardesty
Nokomis, FL
Very happy with our Service Tech.
Business Owner's Reply · 2 years ago (May 15, 2023)
Lowel,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Laurell Bohn
Venice, FL
The young lady who has been working our house for the past 6 months or more does a very nice job. Very confident & considerate. Always asks about the inside of the house. Hope she keeps coming back.
Business Owner's Reply · 2 years ago (Apr 13, 2023)
Laurell,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Sima Farber
Venice, FL
Excellent.
Business Owner's Reply · 2 years ago (Apr 3, 2023)
Sima,
Your 5 star rating is TRULY appreciated! Thank you! Sincerely, Ginny White Truly Nolen of America Inc. |
Karen Craig
Osprey, FL
Jonathan is such a gentleman. He is so kind & always checks to make sure he gets all of our trouble spots with pest!!
He is also great at rescheduling & giving us the time spot requested. Thank You Jonathan!! Osprey, FL.
Business Owner's Reply · 2 years ago (Mar 29, 2023)
Karen,
Thank you so much for your glowing review about your experience with Jonathan! We strive to provide unsurpassed quality service and absolutely love to hear when one of our partners is doing just that! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Peter DiPilato
Venice, FL
All around great job! Jonathan and Greg the Pest Specialist’s were very professional and explained what they were doing every step of the way . I was very impressed and would highly recommend Truly Nolen as a pest control service .
Business Owner's Reply · 2 years ago (Jan 25, 2023)
Peter,
Thank you so much for your glowing review about your experience with Jonathan, Greg and our company! We strive to provide unsurpassed quality service and absolutely love to hear when our partners are doing just that! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Robert O'Connor
Venice, FL
The tech was prompt and efficient in his diagnosis of our insect problems, provided a number of treatments and started work. He is pleasant and courteous. Thank you. R. OConnor, Venice FL.
Business Owner's Reply · 2 years ago (Nov 4, 2022)
Robert,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Peter Masse
Venice, FL
Very friendly! Very nice!
Business Owner's Reply · 2 years ago (Oct 21, 2022)
Peter,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Cheryl Sanders
Venice, FL
I called and you came. Sadly my pest control tech that I had for 18 years passed from Covid. He was independent so I had to now find a company that did pest control.
I called Truly Nolan because my sister uses them and my son in law works for them. A very nice Christopher came out to my home the day I called. He set up an appt w one of the techs for that afternoon. Nice young lady…. Because my bait boxes were not ones that could be used she came back the next day with ones I could use. Now I have never seen a bug in my home….ok maybe two in 19 years but they were dead. I hope things continue Along that line. So far so good. Sincerely, Cheryl Sanders.
Business Owner's Reply · 2 years ago (Oct 14, 2022)
Cheryl,
Thank you so much for taking the time to tell us about your experience with Christopher and our company. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Mark London
Nokomis, FL
As a new homeowner, I was approached by several companies. I went with TN because I saw how their technician was working on my neighbor's house.
Business Owner's Reply · 2 years ago (Sep 16, 2022)
Mark,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Walter Johnson
Nokomis, FL
Very pleased with your service. Thank You. Dolores Johnson.
Business Owner's Reply · 2 years ago (Aug 19, 2022)
Dolores,
We appreciate seeing you took the time to give us a review. Many thanks for checking all stars. Sincerely, Ginny White Truly Nolen of America Inc. |
Claud/Kathleen Buhler
Nokomis, FL
Great Job 👏 after about our house feel very clean and we don’t have and see the termites. Absolute great job the best and lucky to found this company: thanks to you we have peace from the termites…we give you 5 stars for your job.
Business Owner's Reply · 2 years ago (Jun 20, 2022)
Claud/Kathleen,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Tim Guscette
Nokomis, FL
Jonathan is a great technician. He was informative and thorough. He is a great asset to Truley Nolen!
Business Owner's Reply · 2 years ago (Jun 10, 2022)
Tim,
Thank you so much for taking the time to tell us about your experience with Jonathan. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
Betsy McCarthy
Venice, FL
Brand new customer and very impressed so far!
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Ron Stadelman
Venice, FL
The tech arrived on time, was polite and efficient, and kept me informed as to what he was doing and how it would help our problem.
Business Owner's Reply · 3 years ago (Jan 27, 2022)
Ron,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Joyce Valentine
Nokomis, FL
Wonderful service! WAYYYY more than I expected. The gentleman that came to do the survey was nice and explained what steps would be taken to take care of my problem. Even told me who my tech would be. Excellent service.
Business Owner's Reply · 3 years ago (Jan 20, 2022)
Joyce,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Frank Carrazza
Venice, FL
Jonathan did a very thorough job.
Business Owner's Reply · 3 years ago (Jan 12, 2022)
Frank,
It's a pleasure to receive your approval and hear your satisfaction with Jonathan's work. Thank you for allowing Truly Nolen to provide you with satisfactory service. Sincerely, Ginny White Truly Nolen of America Inc. |
Michael Pizzi
Venice, FL
It's only been 4 days but so far, so good!
The tech was very thorough and went over everything with me.
Business Owner's Reply · 3 years ago (Dec 22, 2021)
Michael,
Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review. Sincerely, Ginny White Truly Nolen of America Inc. |
Clifford Winchester
Venice, FL
Excellent customer service and quality of
Work.
Business Owner's Reply · 3 years ago (Dec 9, 2021)
Clifford,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
Millennium Physician Group
Venice, FL
The person coming to our office is always professional and ask if we are having any issues before they leave. They also tell us what they find outside the building or in the lunch room. I would recommend them.
Business Owner's Reply · 3 years ago (Dec 8, 2021)
Millennium,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
Joyce Vogt
Osprey, FL
Greg and Bill both have tended to the rat situation as if it were their properties. I have been more than pleased. Greg found areas that needed to be fixed to keep the rats out of the attic. Bill continued with a good eye making sure no more places were open keeping the rats out. Between the 2 of them they have trapped 11. I hope this will be the end. Thank you guys.
Business Owner's Reply · 3 years ago (Nov 29, 2021)
Joyce,
It's a pleasure to receive your approval and hear your satisfaction with ****'s work. Thank you for allowing Truly Nolen to provide you with satisfactory service. Sincerely, Ginny White Truly Nolen of America Inc. |
The Old Salty Dog
Venice, FL
pitiful.
Business Owner's Reply · 3 years ago (Nov 24, 2021)
The Old Salty Dog,
I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulymail.net so that I can research your account and any issues further. Sincerely, Ginny White Truly Nolen of America Inc. |