Environmental Pest Management

Environmental Pest Management

Environmental Pest Management

Residential, Commercial Property Management

Westerville, OH

4.9 · 716 reviews
4.9 · 716 reviews


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  • Environmental Pest Management - Residential, Commercial Property Management in Westerville, OH - Gallery Photo 1
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About Environmental Pest Management

Location

Westerville, OH

Services

Residential, Commercial Property Management
Additional Services: Bat Removal · Bed Bug Treatments · Carpenter Ant Treatments · Exclusion Work · Platinum Protection Program · Rodent Control · Spider Eradication · Stinging Insect Elimination · Termite Protection · Wild Animal Removal

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

21

Business Qualifications

2001-2003 Pest Control Association of Columbus- President
2003 Founded Environmental Pest Management
2003-2011 Ohio Pest Management-Board of Directors
2003-2008 Angie's List Super Service Award
2004-current Better Business Bureau A+ rating
2005 AmSpirit Networking of Polaris- President
2006 Founded Work Order Systems (software company handling the Multi-Family Industry)
2007-2010 Official Pest Control Provider for the Columbus Blue Jackets & Nationwide Arena
2008 Columbus Apartment Association-Member
2010-2014 Official Pest Control Provider for the Columbus Crew & Crew Stadium
2011 Environmental Pest Management opens new headquarters in Westerville, Ohio
2011-current Consumer's Choice Award winner in the Pest Control Category
2012 Tech Columbus nominee for Outstanding Product AND Outstanding Service
2012-current Entrepreneur Organization-Member
2012 World President Organization & Entrepreneur Organization Mentorship program
2014 Founded Westerville Bike Race, a non-profit organization benefiting Cystic Fibrosis
2014-current Conway Family Business Center-Member
2015 Relocated to new facility in Westerville
2018- Recipient of Best Places to Work Award presented by Columbus Business First
2018- Milestone Achievement Award presented by Conway Center for Family Business
2019- Columbus Business First Fast Fifty Award
2019- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2019- Recipient of Best Places to Work Award presented by Columbus Business First
2020- Columbus Business First Fast Fifty Award
2020- Inc. 5000 Fastest-Growing Environmental Services Companies in America
2020- Recipient of Best Places to Work Award presented by Columbus Business First

About This Business

Environmental Pest Management has been serving property management, commercial and residential clients with the highest quality and most effective pest control services since 2003. With more than 25 years of industry experience, president and owner, Jason Carpenter, has built a strong reputation for excellence. Today, Environmental Pest Management is at the forefront of technology, developing more effective strategies against bed bugs and evolving the apartment industry to order pest control services online—which is why they have grown to manage more than 250,000 units for property management clients throughout Ohio.

When it comes to eradicating unwanted pests, Environmental Pest Management goes beyond expectations with the most advanced methods and unparalleled responsive service. Their unique, first-of-its-kind, Online Work Order System allows property management clients to pinpoint levels of infestation using a 3-D image of their structure. Plus, each technician is equipped with iPhones, enabling them to respond immediately and provide same-day service to solve any pest problem.
One of the latest innovation from Environmental Pest Management is heat remediation for the removal of bed bugs. High-powered heaters raise the temperature between 120 and 140 degrees, the air is circulated to reach the deepest crevices where bed bugs hide, and within a 4- to 6-hour treatment all bed bugs are eliminated—from eggs to adults. This 100% effective method takes only one visit for less downtime, leaves no pesticide residue, and reaches the deepest voids and seams in furniture.

716 Reviews for
Environmental Pest Management

What people say about Environmental Pest Management
Professional · 186
Friendly · 102
Knowledgeable · 94
Thorough · 77
Prompt · 58
· Show All
4.9 star average rating (716 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Columbus, OH
I believe my service person was Darrell- very personable and knowledgeable.
Powell, OH
Worked with EPM for a few years now and I highly recommend this company!
Westerville, OH
Environmental Pest Management came out within a couple hours of calling to treat yellow jackets after our kiddo was stung in his sleep. They figured out that the yellow jackets were in a cavity near the chimney flashing and roof. They did have to treat a second time, but said that was normal since they couldn’t spot treat the nest the first time. Thankfully, that 2nd treatment was covered under their 60 day treatment guarantee.
Both people who came out were really nice and knowledgeable.
London, OH
Adel treated our residence for yellow jackets. He was extremely professional, personable, courteous, and thorough. I can’t say enough positive things about Adel! He ROCKS! 😊.
Hilliard, OH
Awesome service friendly knowledgeable love them.
Westerville, OH
We had bats and they were very responsive. Tyler was great! We highly recommend. Thank you for all that you did.
Columbus, OH
Your technicians did a wonderful job and were very helpful.
Powell, OH
Fabulous service dealing with our bee situation. Definitely would contact again with any of our pest needs (hopefully never with bees again)!
Columbus, OH
Your representative did a great job. He explained what they was going to do and what precautions were needed immediately afterwards. Great customer service and professionalism!!
Business Owner's Reply · 10 months ago (May 19)
Mark,

Thank you so much for taking the time to let us know how your service went. We are delighted to hear that Darrin provided exceptional service.
Thank you!
Sarah Baughman-Director of Customer Relations
Worthington, OH
EPM is great to work with. The have always been exceptionally responsive to our needs. The staff and technicians are also extremely courteous and helpful. I highly recommend them!
Business Owner's Reply · 10 months ago (May 19)
Wendy,
Thank you for leaving us this review. We appreciate the opportunity to service your locations.
Sarah Baughman
Director of Customer Relations
Westerville, OH
great company and great staff.
Business Owner's Reply · 11 months ago (Apr 21)
Justin-Thank you for leaving us this 5 star review. We appreciate your business and this feedback!
Thank you!
Sarah Baughman-Director of Customer Relations
Heath, OH
Great customer service!
Business Owner's Reply · A year ago (Mar 9, 2023)
Carrie-Thank you for leaving us this feedback-we appreciate our partnership-and the opportunity we have to service your community.
Thank you!
Andover, OH
We love Jason he is very thorough and does a good job every time. When we have a problem, Jason quickly identifies it and takes of it. He has worked very well with us and is very knowledgeable.
Business Owner's Reply · A year ago (Feb 7, 2023)
Patti-Thank you for taking the time to let us know how Jason is doing-we love to receive feedback and are delighted to hear service is going well.

Thank you!
Columbus, OH
We love your service thank you!!!
Business Owner's Reply · A year ago (Mar 9, 2023)
Jules-thank you for taking the time to let us know how our rodent service went. We appreciate our partnership.
Thank you!
Columbus, OH
He was on time & very professional. He also did a thorough after action review. The wife & I really enjoyed his work.
Business Owner's Reply · A year ago (Jan 12, 2023)
James-Thank you for taking the time to leave Austin a review. He takes great pride in his work-we appreciate your business.
Hebron, OH
Thomas was on time and very efficient!!
He was knowledgeable, professional and friendly!
We will be asking for Thomas the next time we need a tech.
Thank you Thomas!!
Business Owner's Reply · A year ago (Jan 12, 2023)
Lora-Thank you for taking the time to leave Thomas this review-we are delighted to hear he provided excellent service and appreciate our partnership with you!
Westerville, OH
I have been pleased with Environmental Pest Control’s service. They arrived promptly and when they were not prepared with high ladders, they rescheduled and sent an exclusion specialist to close up our house to insect intrusion. Price is reasonable. Scheduling staff are friendly and flexible.
Business Owner's Reply · A year ago (Jan 12, 2023)
Karen-Thank you for the 5 star review-our goal is to always provide exceptional service-so we're delighted to hear your feedback.
Thank you!
Groveport, OH
Everyone I have spoken with at this company is extremely kind and knowledgeable. They worked with me and answered any questions I had. I would recommend this company to anyone looking for pest control services.
Business Owner's Reply · A year ago (Jan 12, 2023)
Keenan-Thank you for this feedback and review-we appreciate it!
Thank you!
Columbus, OH
im happy
its very expensive
we do not have that many mice.
Business Owner's Reply · A year ago (Jan 12, 2023)
Sam-Thank you for this review-we are happy to hear that you were pleased with our service. If we can assist with your rodents any further-please let me know.
Sarah Baughman-Director of Customer Relations
Westerville, OH
Quick, efficient removal of a yellow jacket nest from my pool deck.
Business Owner's Reply · A year ago (Jan 12, 2023)
Cliff-Thank you for this review-we appreciate it. Thank you for being a long-term customer with us.
Columbus, OH
Amazing service and so understanding.
Business Owner's Reply · A year ago (Jan 12, 2023)
Thank you for this feedback-we appreciate it.
Westerville, OH
Super personable and results happened quicker than we could have imagined!!!
Business Owner's Reply · A year ago (Jan 12, 2023)
Jay-thank you for this feedback-Chris takes great pride in his work-We appreciate your business!
Westerville, OH
Seymour was professional, thorough, courteous. He explained what he was doing, why he was doing it, and what would be the future steps. Service to my liking.
Business Owner's Reply · 2 years ago (Aug 19, 2022)
Ralph-Thank you for taking the time leave us a review-we are delighted to hear that Chris's evaluation went well-and appreciate your business!
Columbus, OH
They treat your home till no more pest activity. I am happy about that.
Business Owner's Reply · 2 years ago (Aug 19, 2022)
Monsurat-Thank you for taking the time to leave us a review and for allowing us to service your home.
Powell, OH
The technician was knowledgeable and really listened to my concerns. His work went above and beyond. I will certainly use your service again.
Business Owner's Reply · 2 years ago (Aug 12, 2022)
Bob-thank you for taking the time to leave us a review-we are delighted to hear that Chris took care of your bees and that he did a great job!
Thank you!!
Columbus, OH
Tech was very good to work with I had many questions. He was very knowledgeable and helpful. Extermination for the customer is stressful. I felt very at ease by the service.
Business Owner's Reply · 2 years ago (Aug 5, 2022)
Thank you for taking the time to leave us a review-we are delighted to hear that Chris took great care of your home! We appreciate your business!
Westerville, OH
You guys have been great through all of this. I know it takes some time to get rid of roaches, which is no fun, but all of the employees we have had to interface with have been outstanding--knowledgeable and professional. The communication with our service people and you all in the office following up has been excellent and reassuring.
Business Owner's Reply · 2 years ago (Aug 5, 2022)
Bethany-thank you for taking the time leave us a review-we are delighted to hear that service went well and your pests were eliminated. We appreciate your business!
Galena, OH
I am EXTREMELY satisfied with your company's responsiveness, timing, professionalism and caring. CMoore is very thorough, knowledgeable and calming presence in the midst of our problem.
Business Owner's Reply · 2 years ago (Jun 22, 2022)
Cheryl-Thank you for taking the time to leave us and Chris a review. We are delighted to hear that exceptional service was delivered.
Thank you!
Columbus, OH
Great customer service A+++++.
Business Owner's Reply · 2 years ago (Jun 7, 2022)
Ben-Thank you for taking the time to leave us this feedback-we appreciate your business and are delighted to hear that service went well!
Reynoldsburg, OH
Excellent.
Business Owner's Reply · 2 years ago (Jun 22, 2022)
Darcel-Thank you for taking the time to leave us a review-we appreciate the opportunity we had to inspect your home and treat it.
Columbus, OH
So far so good. We think Darrin is wonderful. He does a great job and he is very kind too.
Business Owner's Reply · 2 years ago (May 27, 2022)
Leslie-Thank you for taking the time to let us know how Darrin did-we are so pleased to hear that he was professional and courteous!
Westerville, OH
I'm vary happy with the service I've received so far. The tech/Dean was great. He was on time, very professional and knowledgeable. He took his time to explain his recommendations and the service plan. I felt that I can trust him, my neighbor (the Logan's) highly recommended your company and I'm glad he did.

Thank you
Dale Ball.
Business Owner's Reply · 2 years ago (May 3, 2022)
Dale-Thank you for taking the time to leave us this review. We are delighted to hear that service went well.
Johnstown, OH
every technician that comes out is thorough, knowledgeable, courteous with tenants. It is always a pleasure working with your staff.
Business Owner's Reply · 2 years ago (Aug 5, 2022)
Thank you for leaving us this review-we appreciate our partnership with you all!
Westerville, OH
Prompt, professional and clear. Thanks!
Business Owner's Reply · 2 years ago (Apr 22, 2022)
Joe-thank you for leaving us this 5 star review-we value feedback and appreciate you taking the time to let us know how we did.
Westerville, OH
Perfection! Thank you.
Business Owner's Reply · 2 years ago (Apr 19, 2022)
Thank you for taking the time to leave us a review! We are delighted to hear that service went well.
Thank you!
Columbus, OH
We are very happy with your service.
Business Owner's Reply · 2 years ago (Apr 4, 2022)
Thank you so much for this 5 star review~ We are so pleased to hear that you are happy with service! We appreciate our partnership with you all!
Thank you!
Columbus, OH
Great Company to work with as a property manager. Techs are super informative and the office is very communitive. I would recommend them to anyone, commercial or residential.... Phoenix Point, Melissa Collins Property Manager.
Business Owner's Reply · 2 years ago (Mar 30, 2022)
Melissa-Thank you for taking the time to leave us a review-We appreciate our partnership with you all.
Thank you!
Columbus, OH
Great customer service, quick turnaround time for appointment set-up. They were able to get me in/ assess my home well before other companies. Technician was very kind and knowledgeable. Would def use this company again.
Business Owner's Reply · 2 years ago (Mar 30, 2022)
Dana-Thank you for taking the time to leave us a review-We're delighted to hear that service went well!
Thank you!
Sunbury, OH
I am very pleased with your service. Daily check for the trapped mice is interesting and fun.
Thank you for your service.
Business Owner's Reply · 2 years ago (Mar 28, 2022)
Sue-Thank you for taking the time to leave us a 5 star review-we greatly appreciate it! We are delighted to hear that you are pleased with service.
Thank you!
Columbus, OH
Great service!
Business Owner's Reply · 2 years ago (Mar 28, 2022)
Thank you for leaving us a 5 star review-we appreciate it and greatly value our partnership.