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Russell's Pest ControlPest ControlKnoxville, TN4.8 · 2434 reviews
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4.8 · 2434 reviews
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James Lane
Loudon, TN
Yesterday we were scheduled for service between 4-6 pm. We were home, sitting in the living room, with the door open. We received a text from technician that he would be here in 30 minutes. 2 hours later, we noticed, he never came. Later, my wife was looking at our messages, and discovered a message from Russell’s pest control, saying service was done at 5:02 pm. No one knocked on our door, our dogs never barked, and we never saw anyone on our porch or property. It said on the report, customer unavailable for signature. We never left our home and were here with the door open.So, did he come, or not? It said, he dusted webs, but they have not been disturbed, no one came on our porch, So how are we to know if service was done. Always in the past, they knock to let us know they are here and ask if we have any problems.
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Trane
Knoxville, TN
Eliminated our mouse population.
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Amy Marshall
Rutledge, TN
I have been very pleased with your service. I don't have termite damage and no more mice.
Thank you. |
Debbie Sizemore
Knoxville, TN
excellent 5 stars.
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Kathy Brewer
Harriman, TN
Russell’s has been great. They always contact us before coming out, shows up on time, and is courteous and professional. We highly recommend.
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Cove Ridge Condos
Knoxville, TN
Russell's technicians are quiet and efficient. Kudos to all!
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Pamela Wood
Knoxville, TN
Great! Immediately followed up after my call for “help “!
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Shirley Ford Hook
Heiskell, TN
Yes I am happy with the service the guy was super! And had great manners.
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Johnny Raby
Lenoir City, TN
Claims department is very slow to respond.
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Marty Smith
Knoxville, TN
Service Person showed up on time with a positive attitude, courteous and friendly! Excellent!
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James Jolley
Knoxville, TN
The person who checked my place out did an excellent Job.
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Charles Cameron
Farragut, TN
Technician was very courteous and did a fine job.
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Pauline Jackson
Oak Ridge, TN
Service and pest controllers were prompt,and pleasant. All of my questions were answered. Yes, I would recommend Russell's pest control.
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Alan Haraldson
Loudon, TN
It's very good but a little expensive.
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Harold Clemmons
Knoxville, TN
I asked for the report to be e-mailed, but I have yet to receive it.
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Lorri Vance
Dandridge, TN
Very conscientious and reliable professionals.
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Judy Charlton
Louisville, TN
Happy so far with your service. Your technician Antonio arrived as scheduled .
Very pleasant, courteous & helpful. |
Steve Merritt
Loudon, TN
Great support and very professional.
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Dewey Ledford
Knoxville, TN
Service is fine!
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Ollie Browner
Knoxville, TN
Yes, am very happy with my service, everyone that I have deal with has been very professional. I would recommend them to anyone.
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Doug Harrison
Knoxville, TN
Very competent service.
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Robert Wilson
Lenoir City, TN
Ya'll are doing an amazing job.
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Robbie Nutt
Knoxville, TN
I cannot write a review as I do not know what he did while here. I have 26 stations plus garage and basement. He was here approximately 15-20 and I did not see what he did.
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Garfield Adams
Oak Ridge, TN
I’m happy with my service; however, I really wish Russell’s would include ain't hills in my package. I have been approached by several pest control companies that have this as a basic service. I have been a customer for over 20 years and it’s disappointing that Russell’s is not keeping up with the competition.
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Rhea Scearce
Thorn Hill, TN
No sign of bedbugs.
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Cynthia Bejarano
Oak Ridge, TN
Thank you for routinely checking my property and providing me with an update.
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Eddie Brown
Knoxville, TN
Always dependable. Always quality, and now expected. 😄always ready to recommend.
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Fred Schneck
Morristown, TN
The installation was done while I was not home. I have no complaints about termites yet.
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Barbara Knott
Knoxville, TN
Cody was very cordial and polite. I’m just not sure what was or was not done during the visit. Do t know if there was any termites present, signs of, no signs of?
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Linda Schill
Knoxville, TN
Admirable service considering appointment occurred on a day of pouring rain. Representatives most pleasant, professional, and efficient.
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Nina Eflin
Sweetwater, TN
You are the first pest control company I called when I moved here and I have been very happy with the people and the service.
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Veron Petree
Maryville, TN
I am still having ants. My old rep knew how to treat to prevent this persistant problem but within three days of treatment they are back. I can never catch the rep to let them understand the severity of our problem.
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Paulette Jefferson
Knoxville, TN
I spoke to the man. He is argumentive. Only sprayed the trees. They are not close to the house. He never sprayed around the house. I was in the kitchen. I moved everything off the deck. He never came close, other to argue.
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Ron Forrest
Clinton, TN
TASKS WERE DONE ON TIME AS SCHEDULED .COST WAS KEPT AS STATED AND WORKERS WERE PROFESSIONAL.
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Chuck Holloway
Maynardville, TN
It’s only been four days. Ask me again in two weeks.
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Three Rivers Market
Knoxville, TN
I am happy with the service, but I am concerned if we are actually going to take care of the mice issue. The service fees are relatively higher than those of our previous contractor. I need peace of mind because I also have to answer to the Board of Directors.
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Ramallah Palestine Club of Knoxvill
Knoxville, TN
James Surrette is awesome!!
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Terri Carlin
Corryton, TN
I’m very pleased with the service. Travis called before he arrived and asked if I had bug problems. Friendly & professional.
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Michael T. Bailey
Ten Mile, TN
There is nothing to rate as I have no evidence of attendance.
What date and time was the service please? Mike Bailey. |
Monica Morgan
Knoxville, TN
Company inspected bait stations. Some termite activity was found outside by the kitchen corner. Inspector will visit again to check in a month.
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