I was very frustrated trying to schedule a date for spraying our condo complex last week. This has not happened before. If it happens again next time, we will look for another company to work for us. The problem was not with the staff, who tried to help us, nor was it with the tech. He was fine. Rather it seems to be with a new system of scheduling. We need to schedule several days in advance so that we can let all of our homeowners know when to expect the spraying, because they have to have their individual gates unlocked for access. Also, it can't be moved from morning to afternoon, or visa versa, without consultation with us. I hope we can get this resolved.