I am very saddened to hear that my regular tech, Andrew Scoda has left the company. He treated my yard since 2015 and was very conscientious and knowledgeable. I had come to believe that products used were either not good quality or that maybe he had been told to water them down. Now I am left with a front yard full of weeds that I am ashamed of. Yesterday I spoke with a very pleasant and helpful lady from the company named Elizabeth. While I am skeptical, she assured me that someone would come and inspect and attempt to get my yard in better shape.