I have to say they do get help get raid of bugs, Issue is they call but only work days. Last 3 times they came out they only taken care of the out side of the house. The other issue is sometimes its hard reaching a person to call to get someone back to the house. 4 stars only because I feel they need to work more to the working families house then hours most people work. Other then that outstanding if you want to get raid bugs and aints.