I had a bad smell coming from my outdoor BBQ island and called Nuisance Wildlife Rangers, they took my info and Phil called me right away. I explained the situation and he had Gage come out and called me 30 minutes before he arrived. Showed him the issue and yes there was a dead possum or racoon inside the island. He retrieved the dead animal carcass and deodorized that area. Very professional and pleasant people from the office to Phil the supervisor to Gage who did the removal. I would recommend them to anyone with 5 stars.