Very happy with with the serviceman that came to our home until he put on his protective covers on his shoes & his face mask. I did not feel comfortable at all with the "face mask" the company provided. I don't feel the company had the employee safety or the customer safety at interest. It was like there you have a mask! I have made masks for my family so I gave him one. If that was my grandson I would've been very upset that a mask fitting like that was given him by his employer.