This is a follow up on my review last week. A supervisor came out the next day and discussed our concerns. He was going to clean the pool himself but we told him it was ok to wait til next week and have the cleaner come on the regular day. The cleaner came today which is our scheduled day and did a good job cleaning, testing the water and adding chemicals. We also are getting a credit for next month"s fee. Thank you Jose for your quick response to our concerns and we look forward to using this company for our pool services.