Cool Pools

Cool Pools

Cool Pools

Pool Service

Deland, FL

3.5 · 37 reviews
3.5 · 37 reviews

About Cool Pools

Location

Deland, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

37 Reviews for
Cool Pools

What people say about Cool Pools
Professional · 3
Satisfied · 3
Excellent · 1
Fantastic · 1
Friendly · 1
· Show All
3.5 star average rating (37 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Orlando, FL
Yes, i am enjoying my clean pool.
New Smyrna Beach, FL
I am not happy with service. You were out 3 days ago and i checked why my bottom scrubber hadnt moved. When i checked leave catcher bowl it was packed with leaves. It had been over 3 weeks since you were here and i had to call to remind. Our past pool service always emptied this in line hose basket.
Deltona, FL
Service has been delayed or rescheduled with no prior communication. When calling, most often you have to leave a message and do not get a return call until the next day at best. If you are not home when they come to service, you don't know if they even came or what they did if anything as they do not leave a door hanger. Only had this service for 2 months and with pool cleaning companies on every other corner, you would think they would do more to earn your business and keep customers satisfied. Not a happy customer and service is being canceled after this month as service has been paid for the month already.
Orlando, FL
I’m actually extremely upset right now and will be canceling. The first employee was good. Then I had a man that was here less than 5 mins and failed to service my pool at all for a month. I was about to call when the original guy came back. I told him to have the office staff contact me because I wanted a refund for the month of bad service or some sort of compensation. No one has reached out and the last time some some one came here — dirt still in my pool. I am extremely disappointed.
Orlando, FL
I as a customer am definitely not satisfied, as my pool is still filthy after 3 visits from a non-verbal pool tech. I had to call another company that was much more professional just to find out what the problem was in order to solve it. This company is a complete joke!
Debary, FL
Service is great.
Many thanks.
Deland, FL
I love the service but can never figure out how to pay the bill on line.
Deland, FL
The people that service my pool are very professional, Thank you.
Orlando, FL
Never come as scheduled. If I'm lucky, they're days late, but most often they just don't come until I call and complain. Customer service is never apologetic. Funny thing is, they remember to bill every month. No issues taking my money. Feels like a total scam!
Deland, FL
Yes.
Deland, FL
Jason is our pool man. He does a great job for us.
Winter Garden, FL
Can you please remind me when you come as I don't think I have seen anyone this week?
thank you
Koula.
Clearwater, FL
Service is fantastic.
Winter Springs, FL
I don’t know if you’ve been there because no one leaves a card on the door. It would be great if there was a type of notification.
Deltona, FL
I don’t think any one can this week ? Have you changed schedules again ?
Tavares, FL
Everything is great and as promised.
Deland, FL
Have given you all two sets of keys and I understand the service technician knows nothing about our key to the back lanai door.
Deltona, FL
Any concerns or issues is taken care of.
Deltona, FL
The previous pool service came on a certain day. You guys are coming whenever. I have two big dogs, they come outside on their own in a fenced area. Your pool Technicians have to go threw the back gate, fenced area to access the pool. I don't want anyone hurt, can we make pool service on Wednesdays, I will close the dogie door.
Thank you.
de Leon Springs, FL
Not pleased with my current service!!!!
Clermont, FL
For a first time service I’m happy. However I would of liked to be more informed on what the tech did. The pool is clean and the chemicals are good but I was not told if the filter had been cleaned or the salt cell had been inspected and cleaned.
Winter Garden, FL
I’m not your customer anymore.
Deland, FL
We have been trying to get in touch with you since last week. We have called 2 or 3 times and left a message for you to get in touch with us and have not heard from you. Please contact us in regards to our pool service.
Ponce Inlet, FL
Pool dirty hasn’t been cleaned in months.
Deland, FL
Yes.
Oviedo, FL
.
Orange City, FL
Cool pools does a great job Josh the tech does a super job.
Deland, FL
Very satisfied! Thanks.
Edgewater, FL
Overall very good.Uncertain if Cory came to do pool service yesterday (instead of Friday)! Did not receive email report.
Apopka, FL
Great service! This was my family’s first time owning a home with a pool. The Economy Pool rep came out and talked my husband through it and taught him how to maintain the pool. He went above and beyond. We truly appreciated this. This service is well worth it!!!
Deland, FL
Jason Morris is a friendly professional technician. Frank Wood, Deland, FL.
Deland, FL
I am happy. The lady in the DeLand office is always so nice and very helpful. When I do have a problem, she always fixes it. I'm sorry I can't remember her name. I like having the same technician come every time, and that has been happening for the last couple of months! I think his name is Jose.He does a great job and doesn't rush. Thanks!
Deland, FL
As Cool Pools by Larry it was great. Since the sale to Economy Pools, we have NOT been happy. I will not recommend this pool service now or in the future.
Orange City, FL
Have asked that you check pump and vacuum but you don’t seem to. It’s pumping a lot of air and the vacuum needs a washer or something. It isn’t moving.
Deland, FL
Please check our filter on Monday 6/10/19 as we were not able to get it to work. Thanks in advance.
Deland, FL
Corey did an amazing job on our pool. He was very careful to close our gate correctly so our dogs couldn't get out.
Pierson, FL
Excellent job this week.