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Cool PoolsPool ServiceDeland, FL3.2 · 166 reviews
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3.2 · 166 reviews
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Darryl Goode
Deltona, FL
yes very happy with our new tech santiago very thourough ane professional.
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Mark Anderson
Orlando, FL
Pool is green since Thursday. It is now Monday. This is unacceptable.
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Mike & Jill Collantes
Longwood, FL
2nd week in a row by Friday the pool is green.
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Takayuki Toba
Deltona, FL
If you can give me a parts number for the timer and filters would be great. I am out of house but I would like to Order the new timer and filter now so we can replace and reinstall as soon as I go back there.
Thank you 🙏. |
Carol Thames
Deland, FL
The water isn't as clear as it should be. I would like to speak with the tech when they come out to service the pool. I would have expressed my concern with him. Thank you for your attention to this matter.
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Joanna Fitzjurls
Deltona, FL
They don't come on the day that I am scheduled for and never call as I have asked before they come so I can turn off my alarms.....
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Fred Chodorski
Kissimmee, FL
I thought the person was supposed to vacuum the pool left a lot of dirt on the bottom of the pool.
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Roxana Saap
Debary, FL
The service is excellent. Thanks so much for helping me out getting my pool in order.
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Roy Couch
Altamonte Springs, FL
My tenants said the pool is not even clean 😒 and no one looked at the issues!!
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Willie & Narva Woodard
Ocoee, FL
I am satisfied with the company service.
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Kim Koerner
Enterprise , FL
After a poor start with wrong tech, I was sent a new tech and I just wanted to let you know that your pool tech, Diquan does an excellent job keeping my pool clean. Diquan is very hard working even in inclement weather and is attentive to detail keeping my pool very clean.
I hope you recognize this valuable employee. Thank you. Kim@StoneIsland. |
Arnold Thomas
Deland, FL
We cancelled !!!!!!!
You didn’t follow directions You must not read your reviews. |
Samuel/sigrid Bauzo/rivera
Deland, FL
Perfect and clean.
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Julie Herring
Debary, FL
Very nice technician. I would prefer that he park on the street and not in my driveway though, in case someone from the household needs the space. I would also suggest that he turn the engine off in his truck while he services our pool, so as to avoid unnecessary pollution. Finally, I would like to see the pool skimmed, the sides brushed, and the pool floor vacuumed during each visit. Thank you.
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Marry Ann Barry
Port Orange, FL
Great job!!
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Gladys Rivera
Altamonte Springs, FL
Kept me informed of process.
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Vivette Jordan
Debary, FL
Excellent service.
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Audrey Ortiz
Orlando, FL
Pool looks great.
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Billy Faulkner
Deland, FL
Tech is very nice and polite.
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Newton Vollet
Deland, FL
I am completely dissatisfied. On the initial visit the technician did not even bother to check the cartridge filter. The service is unacceptable and I will be canceling immediately.
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Leon Thomas
Orlando, FL
I'm not happy at all I'm paying for a service that I'm not getting I ve trying leaving messages before getting to this point but no one has returned my call.
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Summer Jobin
Altamonte Springs, FL
Great service!
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Franklin German
Daytona Beach, FL
I just got one time service and the pool man did a excellent job .
I hope he stay like that cause at the beginning they are awesome but after wild they totally change . I don’t want to keep looking for pool company. You are the company number 6 in two years . Please don’t change ! |
Asha Ramesser
Orlando, FL
You guys are doing a great job very happy with the service.
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Edward Bartholomew
Deland, FL
So far my new pool service has been great!
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Loretta Gilot
Apopka, FL
Cool pools does a great job of keeping my pool sparkling .I would recommend them for anyone.
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Dan/jan Antonis
DELTONA, FL
Yes very happy no problems.
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Robert Wilson
WINTER SPRINGS, FL
Customer service is great. Very receptive to my needs and provided timely quote and service which was complete within 48 hours. Thank you!!
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Bella Sawkar
ORLANDO, FL
Our pool guy Benny is helpful, kind, and amazing at his job. Thanks.
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Robert/denise Lewis
PORT ORANGE, FL
We have just started using them. So far so good!
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Nicole Wilkison
ORANGE CITY, FL
Very happy with your service. But on Friday my pool did not get vacuumed.
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Bruce Hammond
CLERMONT, FL
Thanks for the quick response and professional service.
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Kashita Henry
OCOEE, FL
Pool still not clean and you have to watch the guys or they will do half a job.
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Darrell Chavers
WINTER GARDEN, FL
I am not a satisfied customer as this point in time. There is a lack of communication when scheduled service is provided. There is no advance notice when the serive person appears. I have only been a customer for approximately 1 month but this is not what I expected.
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Darrin Thompson
ORLANDO, FL
I would like a consistent day for my bi-weekly service instead of a phone call from the cleaner on the day of. (while he's sitting in my driveway) That way I can leave my gate open if I'm not home and know that it will be done.
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Linda M
THE WORST COMPANY EVER! They came knocking down my door begging for my business. We ran into an issue with my pool where the filter wouldn"t run properly. We were promised for WEEKS someone would come out and check on it. Well that took many phone calls to even get someone there. Finally they came and what do you know he couldn"t fix it and promised Jose could do it. Jose was scheduled for a repair on a Wednesday, changed our plans and he never showed. After calling them to find out where he was they told us he couldn"t make it because his route changed. Then a few hours later we received a phone from them looking to schedule an appointment. When we explained to them that Jose never showed they LIED and said they called us and we didn"t even answer (NOT TRUE!!) do you know both times they never even said they were sorry for this mistake up?!? SHAME ON THEM! There are a lot of pool companies in Florida and I will not be using them ever again!
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Edward Paris
ORLANDO, FL
I have answered this before.
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Kieth/melissa Harpool
WINTER GARDEN, FL
Pool attendant spilled chemicals on my driveway. Please don't have him park in the driveway or poor chemicals over my driveway again. I would like the chemicals cleaned off.
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Haralton Reary
ORLANDO, FL
Can not give a honest assessment after just two visit.
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Justin King
ORLANDO, FL
Not happy at all!
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