Cool Pools

Cool Pools

Cool Pools

Pool Service

Deland, FL

3.3 · 94 reviews
3.3 · 94 reviews

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About Cool Pools

Location

Deland, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

94 Reviews for
Cool Pools

What people say about Cool Pools
Excellent · 6
Professional · 4
Awesome · 3
Reliable · 3
Satisfied · 3
· Show All
3.3 star average rating (94 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Port Orange, FL
No, I’m not happy with it. I’ve brought it up before and it’s still an issue. It’s inconsistent. Never the same day and most of the time not in the same week. We are really considering going with another company because we need consistency and from what I’ve been told by your company ...it sounds as if that’s not something you can provide :(.
Deltona, FL
No not happy with the service at all.
Orlando, FL
Worst company I've ever dealt with!
Longwood, FL
Service has been discontinued.
Longwood, FL
The walls of my pool are coated in algae. They rarely get brushed. I upgraded to weekly service because I was promised that the walls would get brushed. They still don’t. I also have leaves and residue at the bottom of the pool.
Orlando, FL
Excellent job keeping my pool clean and debris free. Stress-free service.
Edgewater, FL
I will be retiring so please do not use this email (spowell@cityofnsb.com) anymore.

thanks,

Sue.
Deltona, FL
why did he not clean my filter.
Apopka, FL
Awesome service 👏.
Edgewater, FL
Awesome business.
New Smyrna Beach, FL
Sorry, I can't give an honest review yet because we only started our service. I have not seen anyone at my house so I really don't know what they are doing to our pool yet. I might be able to give an opinion in a few months.
Orlando, FL
It all depends on the technician you send out. Some take their time and do a thorough job while others go through the motions and are sometimes careless. For example, one of your techs turned off the pump for no apparent reason and didn't turn it back on. It was off for almost 2 days before I realized it and turned it back on. He also took the leaf basket out, left the debris in it, and then left the leaf basket sitting on top of the concrete with the leaf debris still in it. I had to clean it out and replace it myself. He indicated on the door hanger that he had cleaned out the leaf basket which he had not done.
Deland, FL
Very happy with your service!
Deland, FL
Brian has done well. He takes his time to let me know if there is anything wrong. Thanks.
Apopka, FL
I am not your customer.
Deland, FL
Used to be better. Wish I could get a new pool person.
Deltona, FL
Excellent service, the best!
LONGWOOD, FL
To be totally honest...not at all.
ORLANDO, FL
I am contracted for bi-weekly service. Over the last few months, they have gotten slightly more reliable in regards to showing up on the scheduled day, but it's not uncommon for services to be skipped or days late. The technician is always different, so that varies as well. Some are thorough and do a nice job, some are in and out in less than 10 minutes leaving the pool a mess. Generally, all aspects of this company are extremely inconsistent.
ORLANDO, FL
:(This is the worst pool company ever!
We never see them use a vacuum or a tile brush in our pool. They tell us they cant empty our Polaris vacuum basket because they say they don't handle the pool equipment. Since they have been cleaning our pool we have dark spots on the floor of the pool marcite. I would fire them but our house is under contract, closing in November so I will leave it up to the new owners to handle.
WINTER GARDEN, FL
Pool care is fine.
ORANGE CITY, FL
Excellent service.
DELAND, FL
Service calls are great, Elvin does a good job cleaning and balancing the water chemicals.
DELTONA, FL
love the service only thing is that really dont like the salt water system.
DELAND, FL
Cool Pools is reliable and reasonable. Highly recommended!
APOPKA, FL
Very professional and they seem to genuinely care.
CASSELBERRY, FL
Very happy with the service and Jason does a great job.
DELAND, FL
I called on Aug. 10 to restart service on my pool after getting it refinished. Wednesday, Aug. 12, pictures where sent to me and said that service was going to start on Friday the 14. On Friday, they claimed that I needed a "Green to Clean" service. I was traveling, so I agreed. The pool was still green when I left on August 28. My friend took a water sample down to Pinch-a-Penny and there was not chemicals in the pool. He purchased all the chemical and started back washing and cleaning the pool every day. I can't believe the total lack of customer service. I have all the saved all the phone calls and test results etc. if you would like for your review.
DELAND, FL
No problems just helps to have same person every week.
Debary, FL
NO YOU GUYS SCARED MY DAUGHTER WITH AGGRESSIVE KNOCKING AND JUST RUNNING AWAY? I PAID YOU $760 DOLLARS YOU DID NOTHING! I don’t wanna pick a star but I have to.
DELTONA, FL
The last tech put chlorine in my pool when it has a salt cell. Bottom of the pool still had sand after he left. Last tech checked chlorine level and it was at zero and pool had started to turn green.
DELTONA, FL
No I am not happy with your services. The only thing that gets done, if they show up, is chemicals added, and that's it. I was told that it would be a full service clean due to me not having a covered pool. Not once has anyone vacuumed or cleaned the walls. But I was charged up front, for a full month, before the first service.
DELTONA, FL
I didn't get service yet... still waiting or probably get Pinch a Peny for take care of my pool.
WINTER PARK, FL
The group at Cool Pools under new management has been great. They text me ahead to let me know they are coming so I can make sure the dogs are not in the backyard, they do a great job cleaning the pool, and they always leave a summary of their visit on the front door.
KISSIMMEE, FL
There is nothing to review on the inspection report. The technician leaves the smaes thing every week week unless he adds salt. He does not show PH Alkalinity, calcium or chlorine levels. I, personally have never seen him vacuum our pool, clean the tiles, brush down anything. He does not come to the door and let us know he is here either. Usually he is gone within 10 min.
ORLANDO, FL
I was very unhappy with the service I received. I was billed for 2 months and only had the service for less than 20 days. I was promised that I would not have to pay the service call fee which they did not honor. And they did not and are not will to refund me the funds. Also to cancel their service they charge me another month of fees. So in essence they received 3 months of payments and i only received one service which they could not possibly have done because i hired a new service provider who serviced the pool the day before. And the customer service is not good.
NEW SMYRNA BEACH, FL
I am a new customer, so I will reserve judgment for some point in the future, but at this point I am not impressed with the lack of time and effort spent on my pool on the 1st visit and the evaluation & treatment did not concur with the independent analysis conducted by Leslie pool supplies and pinch a penny - note to cool pools - I'm watching & monitoring VERY closely.
NEW SMYRNA BEACH, FL
If he has been back I havent seen them.
ORANGE CITY, FL
Good work!
DELTONA, FL
I am very Please with Brandon he is the best person I have had for a long period of time, he came just in time, my neighbors and I was just about to switch services .