Cool Pools

Cool Pools

Cool Pools

Pool Service

Deland, FL

3.4 · 76 reviews
3.4 · 76 reviews

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About Cool Pools

Location

Deland, FL

Services

Pool Service
Additional Services: Pool Accesories · Pool Equpment Repair · Pool Filters · Pool Heaters · Pool Pumps · Salt Water Pool Service

Products

Pool heaters, filters, pumps, and accessories.

Business Hours

Monday – Friday 8am – 5pm

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

At Economy Pool of Florida you can count on quality, knowledgeable service, competitive pricing and in stock merchandise. Please take a look around our site and discover some of what we have to offer. If you have any questions or would like to speak with one our of staff about our products or services please give us a call at (941) 485-3440.

76 Reviews for
Cool Pools

What people say about Cool Pools
Excellent · 4
Professional · 4
Reliable · 3
Satisfied · 3
Great Service · 2
· Show All
3.4 star average rating (76 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Orlando, FL
I am contracted for bi-weekly service. Over the last few months, they have gotten slightly more reliable in regards to showing up on the scheduled day, but it's not uncommon for services to be skipped or days late. The technician is always different, so that varies as well. Some are thorough and do a nice job, some are in and out in less than 10 minutes leaving the pool a mess. Generally, all aspects of this company are extremely inconsistent.
Orlando, FL
:(This is the worst pool company ever!
We never see them use a vacuum or a tile brush in our pool. They tell us they cant empty our Polaris vacuum basket because they say they don't handle the pool equipment. Since they have been cleaning our pool we have dark spots on the floor of the pool marcite. I would fire them but our house is under contract, closing in November so I will leave it up to the new owners to handle.
Winter Garden, FL
Pool care is fine.
Orange City, FL
Excellent service.
Deland, FL
Service calls are great, Elvin does a good job cleaning and balancing the water chemicals.
Deltona, FL
love the service only thing is that really dont like the salt water system.
Deland, FL
Cool Pools is reliable and reasonable. Highly recommended!
Apopka, FL
Very professional and they seem to genuinely care.
Casselberry, FL
Very happy with the service and Jason does a great job.
Deland, FL
I called on Aug. 10 to restart service on my pool after getting it refinished. Wednesday, Aug. 12, pictures where sent to me and said that service was going to start on Friday the 14. On Friday, they claimed that I needed a "Green to Clean" service. I was traveling, so I agreed. The pool was still green when I left on August 28. My friend took a water sample down to Pinch-a-Penny and there was not chemicals in the pool. He purchased all the chemical and started back washing and cleaning the pool every day. I can't believe the total lack of customer service. I have all the saved all the phone calls and test results etc. if you would like for your review.
Deland, FL
No problems just helps to have same person every week.
Debary, FL
NO YOU GUYS SCARED MY DAUGHTER WITH AGGRESSIVE KNOCKING AND JUST RUNNING AWAY? I PAID YOU $760 DOLLARS YOU DID NOTHING! I don’t wanna pick a star but I have to.
Deltona, FL
The last tech put chlorine in my pool when it has a salt cell. Bottom of the pool still had sand after he left. Last tech checked chlorine level and it was at zero and pool had started to turn green.
Deltona, FL
No I am not happy with your services. The only thing that gets done, if they show up, is chemicals added, and that's it. I was told that it would be a full service clean due to me not having a covered pool. Not once has anyone vacuumed or cleaned the walls. But I was charged up front, for a full month, before the first service.
Deltona, FL
I didn't get service yet... still waiting or probably get Pinch a Peny for take care of my pool.
Winter Park, FL
The group at Cool Pools under new management has been great. They text me ahead to let me know they are coming so I can make sure the dogs are not in the backyard, they do a great job cleaning the pool, and they always leave a summary of their visit on the front door.
Kissimmee, FL
There is nothing to review on the inspection report. The technician leaves the smaes thing every week week unless he adds salt. He does not show PH Alkalinity, calcium or chlorine levels. I, personally have never seen him vacuum our pool, clean the tiles, brush down anything. He does not come to the door and let us know he is here either. Usually he is gone within 10 min.
Orlando, FL
I was very unhappy with the service I received. I was billed for 2 months and only had the service for less than 20 days. I was promised that I would not have to pay the service call fee which they did not honor. And they did not and are not will to refund me the funds. Also to cancel their service they charge me another month of fees. So in essence they received 3 months of payments and i only received one service which they could not possibly have done because i hired a new service provider who serviced the pool the day before. And the customer service is not good.
New Smyrna Beach, FL
I am a new customer, so I will reserve judgment for some point in the future, but at this point I am not impressed with the lack of time and effort spent on my pool on the 1st visit and the evaluation & treatment did not concur with the independent analysis conducted by Leslie pool supplies and pinch a penny - note to cool pools - I'm watching & monitoring VERY closely.
New Smyrna Beach, FL
If he has been back I havent seen them.
Orange City, FL
Good work!
Deltona, FL
I am very Please with Brandon he is the best person I have had for a long period of time, he came just in time, my neighbors and I was just about to switch services .
Winter Garden, FL
Excellent service.
Deltona, FL
My pool pump is outside my office window and I have a outside video camera above my garage that videos all of the front yard and drive way, so I know who is coming and going. I have only seen your pool man once every other week or less. For the $80.00 I am paying I require your pool man to show once a week. If I do not see a difference within the next week or two then I will cancel services with you.
Casselberry, FL
Excellent James takes pride in his work.
Orange City, FL
Great service.....no prob.'s at all.....I highly recommend this company to everyone!
Deltona, FL
Leave numerous messages, no return phone calls. No straight answers.
Forest City, FL
We are not happy at all with the service and there is dirt every time they leave and they never clean the filter.
Longwood, FL
Was called that my price is going up after the quote was provided.
Deland, FL
I am unhappy. Servicer reset pool temperature to cooler, without finding out why the pool was kept so warm. We use the pool for physical therapy, not like young people who want to cool off. Also rinsed the filter where the water flowed back into the pool.
Winter Park, FL
I just signed up for this service. The initial service was great. I would recommend this company to my friends.
Deland, FL
The service was very inconsistant in the beginning, but has gotten better. We were very concerned with all the changes with the technicians. Things seem to have improved in the last several months. The only thing we are still concerned about is repair work to the pool systems. You might want to hire someone who can repair rather than replace.
Deltona, FL
He has done a great job with my pool.
Belle Isle, FL
I'm really thinking of dropping the service after the covid 19 crisis is over. I'm still owed a discount because services weren't done on 3 occasions. Also my pool wasn't vacuumed for an entire month. And now it's very warm and my pool turned green last Wednesday. Thursday was my pool service so I didn't call. After the service the pool is still green and also my brand new pump is blowing super slow.
Deltona, FL
Good communication, Awesome work !
Orlando, FL
We were very happy with the service. Thanks.
Sanford, FL
Thank you for helping keep our pool clean and working!
Deanna Kronmiller for Coldwell Banker
231 Flame Ave.
Windermere, FL
I am very happy with Cool Pool services. They are reliable and my pool has never been cleaner.
Winter Garden, FL
The service has been disappointing since Ryan left the company.
Orlando, FL
Yes, i am enjoying my clean pool.