I had my property inspected June 21, 2019 by Joey Dupree. We have been hearing a bump or two each day in our attic over the last few weeks. He suggested we may be having some rat activity. He gave us a quote of $799.00 to set traps in the attic and install exterior rodent control stations, traps to be checked 2-3 times a week until under control, use ¼” inch galvanized mesh to seal/reinforce all roof vents and plumbing stacks, seal and reinforce all ridge caps, AC chase and soffit gaps.

He also suggested a monthly service to control rats, roaches, ants and spiders around our property and pool cage. That service would cost $69.00 each month, and would consist of spraying the outside perimeter of the house and sweeping our pool cage once a month.

My wife and I chose to sign onto the $799.00 quote for services that day and our credit card was charged that amount on June 25, 2019. As of this date, July 23, 2019, the only service I have received has been John Hytnick, on June 24, 2019, came and set 3 traps in the attic and 3 bait stations around our house. He returned June 27, and July 2 to check the traps and bait stations. Note: We were out of town from July 7th through July 15th and did inform John he would not have access to the attic to check traps.

My wife and I also chose to sign onto the monthly pest control service for $69.00 a month on June 21st, and my credit card was charged the $69.00 on July 5, 2019. We have yet to receive that service for this month.

I would like an authorized representative from your company to contact me to discuss what I believe is a breach of contract on your company’s part and arrange to nullify the next 11 months of our agreement and for a refund of the $799.00 you have received from us for services and work not yet preformed.

Thank you for your time and attention in this matter.

Michael Stanfill
Cape Coral, Florida.