I’m so frustrated with Terminix. Living in a small town, I decided to go with a national brand for moisture barrier service since I figured they would be trustworthy. It took about 90 days to get everything completed. The work kept stopping and starting. Things being rescheduled. Meanwhile I was dealing with a serious moisture issue inside my home. The price kept going up from what I was initially quoted because the initial quote was given without a proper inspection. The increase was close to 3k. The issues have been numerous with getting the work done and the cost. The dehumidifier, that cost 4k, has not worked properly since the installation. It kicks on literally for a few minutes at a time. Sometimes it is super loud sounding like it’s struggling to work. Then there are stretches where it doesn’t kick on for days at a time. The longest so far was 4 days. It’s loud so I can hear it running. I have asked for a replacement several times only to be given excuses. They did finally put in a monitor to be able to physically see the humidity levels in the crawl space. The levels vary greatly getting as high as 70! On top of all the issues I have had, which have been numerous, I checked around with neighbors and other companies for pricing. My neighbor, whose house is almost double the size of mine, paid 3k for the entire service with a local vendor. That included the moisture barrier and dehumidifier. When I told a friend who has done this service in the past, he couldn’t stop laughing telling me how badly I was taken advantage of with what I paid. My final cost after fighting with them over double charges and the incorrect square footage still came to close to 9k. I’m a single older woman on social security. This is an exuberant amount of money for me. I have since stopped using them for pest service and am still waiting to have the issue with the dehumidifier rectified. I keep thinking of what Trump said at his rally about contractors. Basically he said if they don’t do a good job then he doesn’t pay them. Too bad that doesn’t work for the little guys like you and me, the average customer. We would risk being hauled to court. So what do we do when we feel taken advantage of? Think of that before hiring any contractor.