Terminix of North CarolinaPest ControlBroadway, NC4.6 · 253 reviews
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4.6 · 253 reviews
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Matthew Franco
Great service, the gentleman even came when the weather wasn't the best. Very happy with his service and would recommend.
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Travis Callaham
Lumberton, NC
Nice.
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Penny Tillery
Wilmington, NC
I have always been pleased with the service Terminix provides except for once.
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Pauline Blair
Trent Woods, NC
The two Terminix representatives who set up pest control for our house were both prompt, polite, and efficient. They worked within our limitations. We appreciated that they took the time to explain their procedures and that they answered all our questions.
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Traci Runyan
Morehead City, NC
Austin was very apologetic abt the mix up last Friday. My sneaky neighbor led him to believe he was at the right apt. My advice is to have the technician call before they come if you have a tricky address.
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C Piqcue
I would like to express how much I appreciate and am satisfied with our Terminix Pest Control Service Technician who we have had serviced our home for the past year. His name is Ponch and I highly recommend him. He is very professional and thorough with his job, he troubleshoots any issues and resolves them on the spot. Thank you Ponch, and to his Area Manager: Daniel. Mr. Daniel, you have a good employee there.... I think the best.
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Cynthia Andress
Raeford, NC
Terminix is always a great company to deal with. Had especially outstanding customer service today from Heidi Fox.
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Jametta Taylor
Fayetteville, NC
Your employee Eric #1457came to my residence this morning. This is the second time he's been here. He preformed his duties with professionalism and kindness. He answered all my questions. I prior experience with Terminix had left me very unhappy with the billing department but Eric made up for it. Give him a RAISE. Thank you.
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Barbara S Rockwell
New Bern, NC
I'm very happy with your service and the guys are more than nice. I'm on my own and feel that I CAN ask them anything and get an answer/. They are very polite and I look forward to their visits. Merry Christmas to you all. Barbara R.
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James Arendt
Sunset Beach, NC
Service was great and on time.
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Eugene Griffin
Atlantic Beach, NC
We are extremely pleased to be rid of rats in our house This was a job well done. Many thanks.
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Jenny & Robin Zehringer
Virginia Beach, VA
Our technician Chris did an excellent job!
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William Sutphin
Fayetteville, NC
I submitted an incorrect rating on 09/24/2020 with a rating of2. That was an incorrect rating because I had another service on my mind and had the wrong email opened. The Technician was prompt, checked in with me before and after completion of service and provided me verbally the results on the spot. Written review came later via email.
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Phyllis Wiggins
Dudley, NC
Your technician (D Fortner) was very nice, well informed, professional and thorough. It seemed good to have a service tech who is happy and likes his work and the company he represents. (seems so many companies do not have employees with his attitude)
Looking forward to receiving services from your company. |
Loyd Arnold Holden Jr
Cameron, NC
Awesome people and services.
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Bethany Patrick
Cameron, NC
TERRIBLE service. First, they gave me an appointment time and told me they’d be coming out to spray for ants that day. I wanted a one-time spray before signing a contract to see how effective it would be. Instead of sending someone out to do the work, they sent someone to make me sign a contract. After finally getting across that I did not want to sign up for their 12-month plan, they scheduled an appointment for someone to do the spray. Someone came out, they put down granules, my ants MULTIPLIED! Called them back, after several transfers and about half an hour on hold, I was told the manager would have to speak to me about it. A day later he called me back and said someone would come out to spray. It finally killed the ants... for less than 2 weeks and they were all back again. Called to discuss it with them (they originally told me it would keep ants gone 30-60 days). Spent another 30 minutes being transferred around and put on hold. The call taker told me that in order to keep ants away that long I’d need to have someone come out every 2 weeks and that’s why I needed to sign up for their annual plan (where they come out once a month)... what?! I told them I wanted a refund of the $200 I spent to keep ants off my yard for all of two weeks. She told me I’d need to speak to a manager but he wasn’t available, so he’d call me back. He never did. Horrendous customer service and the product was just as worthless. Do yourself a favor and find a better service provider.
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Shelia Blackwell
Sanford, NC
Tech was very through and friendly.
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Gary & Carolyn Cox
Goldston, NC
What type of service was provided? The service was not listed on the bill. Please explain. At this point I rate your service 9 or B. Three stars.
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Douglas Wilkinson
Sanford, NC
Why do I get two reports and 2 invoices?
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Derrick Sanders
Sanford, NC
I was very happy with the service. I had a few questions on bees in the yard he was able to answer my questions and give the information I needed.
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Larry Anderson
Broadway, NC
The technician that came out was very professional and thorough.
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Gartrel Barnes
Sanford, NC
I've always been satisfied with our service from Terminix. In large part due to the consistency of having the same Technician year in and out. He was courteous, professional, and thorough in every aspect of his job. Recently that has changed and I am very confused why. I knew my Technician and he knew my family, our house, and preferences. I would like our old Tech back asap.
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Sandra Hales
Sanford, NC
You guys were great! And did a great job! Thank you.
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Fred/Carolyn Savina
Sanford, NC
Done a great job.
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Wendy Hill
Lillington, NC
Our service tech is the best, thank you very much.
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Isadore Hester
Cameron, NC
I still see spiders.
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Kathy Cole
Sanford, NC
Very nice young man that come Saturday. We still see lots of fire ants. How long will it take to get rid of them? Thank you.
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Charles Serwedes
Sanford, NC
Very Concerned about finding Termites.
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Jenna Sung
Lillington, NC
The Lillington tech is amazing. We’ve had Terminix for 8 years now and we are super happy with their service. They have great customer service and are very professional. They do a fantastic job.
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Retta Tyson
Lillington, NC
Great service.
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Amber White-Neice-(poc)
Sanford, NC
Still have alot of wasps. Said he would get his supervisor to look and haven't heard anything.
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Angie Wester
Sanford, NC
Very nice associate.
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Korri Congdon
Sanford, NC
Yes. The only thing is he neverdid any windowcills in the living room. Everything else was good.
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Lisa Johnson
Sanford, NC
Mike the tech coming to my house now is outstanding! I appreciate his willingness to listen to my concerns and insure I’m happy with the service he’s providing!
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Norman Schwab
Sanford, NC
Our technician, Gus Castro, is fantastic.
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Sally Sears
Sanford, NC
I am very happy with my service.
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Fernando Quinones
Sanford, NC
Courteous service..technician pays attention to detail..very non intrusive..havent seen a bug in my house in months.
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Henry and Dawna Jones
Cameron, NC
service was very good and thanks.
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Vince J.
Mineral , VA
We had our property management company call us to say that we needed to treat our property immediately then presented us an estimate from their guys in Manteo that was very expensive. Being a property owner that lives 4 hours away I felt very uneasy about this.
I called Brad and his team to confirm that a treatment was necessary which he did confirm. We had a reasonable contract by email within the hour and service was started. Brad was in constant contact with me throughout the process keeping us informed. This is the go to pest control company for the Outer Banks. |
Dan Peele
Sanford, NC
The service itself, I am very pleased with. However, your scheduling of the service leaves a bit to be desired. I've had 2 service calls in 2 weeks for 2 different inspections. Each inspection took less than 10 minutes to complete. You could have easily scheduled both of these at the same time, but you could not have billed for 2 service calls. As a customer, I notice that and it does impact satisfaction and willingness to recommend your services and your products.
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