TERRIBLE service. First, they gave me an appointment time and told me they’d be coming out to spray for ants that day. I wanted a one-time spray before signing a contract to see how effective it would be. Instead of sending someone out to do the work, they sent someone to make me sign a contract. After finally getting across that I did not want to sign up for their 12-month plan, they scheduled an appointment for someone to do the spray. Someone came out, they put down granules, my ants MULTIPLIED! Called them back, after several transfers and about half an hour on hold, I was told the manager would have to speak to me about it. A day later he called me back and said someone would come out to spray. It finally killed the ants... for less than 2 weeks and they were all back again. Called to discuss it with them (they originally told me it would keep ants gone 30-60 days). Spent another 30 minutes being transferred around and put on hold. The call taker told me that in order to keep ants away that long I’d need to have someone come out every 2 weeks and that’s why I needed to sign up for their annual plan (where they come out once a month)... what?! I told them I wanted a refund of the $200 I spent to keep ants off my yard for all of two weeks. She told me I’d need to speak to a manager but he wasn’t available, so he’d call me back. He never did. Horrendous customer service and the product was just as worthless. Do yourself a favor and find a better service provider.