I am very pleased with service from Smart Pest Prevention. The staff is friendly and professional. I like the product they use for dealing with rats, there is no second kill affect. I donʻt have to worry If my dogs get to a rat or an iʻo finds a dying rat they will not be harmed. I am not seeing or hearing rats anymore. Having Smart Pest Prevention come and set up their bait stations is way better than dealing with rat traps night after night.