SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 294 reviews
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4.8 · 294 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
6
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
294 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 59
Smart · 31
Knowledgeable · 29
Thorough · 29
Friendly · 28
Excellent · 21
Efficient · 19
Prompt · 14
Great Service · 13
Courteous · 12
Highly Recommend · 9
Responsive · 8
Experienced · 7
Polite · 7
Pleasant · 6
Wonderful · 6
Awesome · 5
Helpful · 5
Satisfied · 5
Caring · 4
Fantastic · 4
Kind · 4
Attention to Detail · 3
Personable · 3
Quality · 3
Accommodating · 2
Attentive · 2
Exceptional · 2
Fair · 2
Fast · 2
Reliable · 2
Timely · 2
Dependable · 1
Has Integrity · 1
Outstanding · 1
Punctual · 1
Trustworthy · 1
Show Less
4.8 star average rating (294 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Richard W.
Waikoloa, HI
Smart Pest people are the best. Dawn in the office, Scott in the field are a very responsive team.
Thanks to them for facilitating checking so quickly, the painters were able to finish yesterday. From The Walkers in Waikoloa. |
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Elaine K.
Kihei, HI
We were having an issue with sugar ants that was driving us crazy. Smart Pest treated our house and we haven't seen an ant since. The technician explained where he thought they might be getting in, what we could do, what treatments he was using and how they worked. It was very informative and I would wholeheartedly recommend the company.
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Barbara G.
Kihei, HI
Technicians are always very caring, listening to my concerns and needs.
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Richard T.
Kailua Kona, HI
reasonable ... professional ... good for my interior environment ... workers were on time and knowledgeable!!!
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James G.
Kealakekua, HI
excelent.
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John L.
Holualoa, HI
Excellent service.
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Lathen & Pat L.
Kailua Kona, HI
Great Service...Techs listen..and are very safe, masked and distanced.
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Richard W.
Lahaina, HI
Like always, good service, professional and courteous technicians.
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David B.
Lahaina, HI
Steve was awesome..as always, very pleased with the service, mahalo !!
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Karl S.
Kula, HI
Mahalo for excellent customer service.
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Elite Pacific Properties
Kailua Kona, HI
Very pleased with Smart Pest Prevention, Leland was very knowledgeable and found remedy to a challenging situation for us.
Highly recommended! |
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Wakata Apartments
Kealakekua, HI
Yes.
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Lance & Jeanette Akutsu
Lahaina, HI
Still loving this company. Thanks!
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Jan M.
Kailua Kona, HI
Yes very pleased with your service. Mike did a great job. Thanks so much.
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Richard E. C.
Pukalani, HI
We love Smart Pest! After searching for a non-toxic pest control solution we finally found Smart Pest! They are prompt, efficient, and friendly! Pests like spiders, Centipedes and ants don't visit here any more!
Thank you Smart Pest! |
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Robert S.
Naalehu, HI
It was difficult to talk to a live person. We called several times, always got a voice mail. The office people were not good about returning calls. Also, the termite report we needed was not as specific as we requested it. Lee was great! Thank you for saving us money!
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Robyn B.
Naalehu, HI
All went well.. thank you.
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Basque Enterprise
Kealakekua, HI
Great, no problems at the moment!!!!!
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Ed F.
Keaau, HI
Andrew was very conscientious and thorough.
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Werner T.
Kailua Kona, HI
So far, so good, hopefully the treatment works. What I don't understand is you claiming being smart (pest) but then contrary to your public statement using chemicals which are banned worldwide like Dinetofuran (nerve poison) and pyretrins.
We were told that the substances used are distilled from plants. Lying seems to be part of the American way to do business. |
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Patricia G.
Wailuku, HI
The two service providers who came to our house were professional and polite. They did a good job.
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Nahea A.
Paauilo, HI
Great service, thank you!
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Peter S.
Honaunau, HI
Sam was great, I was very happy with the service. Mahalo.
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Earl M.
Kailua Kona, HI
Gabe Hernandez is a very competent, knowledgeable,and easy going rep for your company and is the principle reason I recommend your company to others as much as I do.
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Bruce T.
Keaau, HI
Great job by AJ. Very professional, thorough, and punctual. Thank-you very much.
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Laura S.
Kealakekua, HI
Technicians were prompt and did a good job covering the entire house. Our house had a strong citrus smell (which they warned us about), but we were ok with it as long as it did it’s job! It’s been a couple of weeks, and it’s working! Also, they ensured us that they would come and take care of any thing we see henceforth. A big plus!!
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Jan G.
Kailua Kona, HI
I am really satisfied.The workers were very through with there inspection.
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Richard R.
Kailua Kona, HI
So far so good. They were going to inspect some furniture for infestation but did not. Overall quite pleased.
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Belen G.
Kailua Kona, HI
Excellent service.
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Carol D.
Waikoloa, HI
The experience was positive and effective.
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Brandy W.
Kailua Kona, HI
Great service.
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Pamela P.
Makawao, HI
I am very pleased with the service I received! Gabe and Mike couldn't have been nicer or more professional!
Thank you. I will (and have) recommend your services. |
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Mike B.
Captain Cook, HI
So far, so good. The guys came out and did the initial treatment. They were professional and friendly. They arrived on time. As described, we can hardly see where they injected the walls. We are not living in the house yet, therefore hard to say how the first treatment is working. However,we haven't seen any millipedes in the house lately...
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Cheryl J.
Kailua Kona, HI
So happy to be able to refer this company. The staff that came out to my home were professional, in masks and very informative about what they were doing every step of the way. They asked permission to move things and did a very good job of cleaning up after treatments were made.
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Fidelity National Title
Captain Cook, HI
Yes happy with your service.
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Jim & Cheryl H.
Kailua-Kona, HI
Inspection and service were very satisfactory. Inspector Mickey was professional in doing all treatments, and was also COVID 19 careful, masked. Mahalo.
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Vera K.
Kamuela, HI
Aloha and thank you for the excellent service calls.
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Tom T.
Kailua Kona, HI
It’s just too early to tell about the service itself but we did get off to a rocky start communicationwise. Let’s talk after next service.,Tom.
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Paul M.
Kamuela, HI
Good service, on time. Friendly and informative technicians.
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Kathy G.
Honokaa, HI
Great job,.
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