SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 429 reviews
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4.8 · 429 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
7
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
429 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 86
Smart · 59
Friendly · 46
Knowledgeable · 42
Thorough · 41
Excellent · 36
Efficient · 24
Prompt · 23
Great Service · 21
Courteous · 17
Experienced · 15
Highly Recommend · 14
Pleasant · 13
Satisfied · 12
Polite · 11
Helpful · 9
Responsive · 9
Wonderful · 9
Fantastic · 7
Kind · 7
Accommodating · 5
Exceptional · 5
Timely · 5
Attention to Detail · 4
Awesome · 4
Caring · 4
Reliable · 4
Attentive · 3
Fast · 3
Quality · 3
Fair · 2
Outstanding · 2
Personable · 2
Trustworthy · 2
Affordable · 1
Dependable · 1
Easy To Work With · 1
Fabulous · 1
Has Integrity · 1
Passionate · 1
Responsible · 1
Thoughtful · 1
Warm · 1
Workmanship · 1
Show Less
4.8 star average rating (429 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Lindy P.
Captain Cook, HI
The termites are gone! I really like the orange oil treatment way, the smell is pleasant. The staff were respectful and did a great job. Well worth the cost.
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Monica A.
Kamuela, HI
Pleasant, professional, friendly and if it doesn't work they come back at no charge.
I am very pleased. |
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John A.
Pahoa, HI
It's too early to know how effective the orange oil was in taking care of the termites, but both the inspector and technician were polite and professional.
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Roy T.
Kapaau, HI
Good service and I like getting a report when it is complete.
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Gary P.
Kailua Kona, HI
Always on time and very professional service.
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Michael H.
Kailua Kona, HI
Ecellent service as always by Jason, our technician. Thank you.
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Don P.
Waikoloa, HI
Smart Pest is always very thorough and professional. A pleasure to do business with.
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Dowbuilt Construction
Kailua Kona, HI
Yes! I always have a great experience with the service here in Kona. Very respectful and clean.
Thank you Smart pest prevention. |
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George S.
Kailua Kona, HI
Service is excellent and our tenants are happy. Thank you.
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Tim H.
Kamuela, HI
Scott is a very pleasant fellow, who takes a lot of pride in his work. We have been using this company now for 3 or 4 years and have had no bug issues.
Donelle does a good job in the office, and is always quick to return any correspondence, and provides lots of notice regarding upcoming treatments. |
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Kamala M.
Kula, HI
Steve did a fantastic job. He was friendly and knew his area of experience. We felt confident that the termites we were having trouble with would be taken care of.
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Lauren L.
Makawao, HI
I was very excited to find a green service. The initial services consisted of the technician explaining everything he could not do to help. He did apply product around and inside the house. A few days later many dead roaches inside and outside -wonderful. However, a lot of live ones too, so I called for re- application. Regrettably I have been denied service which conflicts with the fact that I have a contract for them to do exactly that. I have a call and email into them - so far nothing. Therefore, I have emailed requesting a refund and to cancel service. Orkin would show up and re-apply if live roaches still in the house.
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Robert L.
Kihei, HI
Great service!
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Vicki S.
Captain Cook, HI
We were very impressed with the prompt and professional demeanor of the technicians who came to our home. We are hoping that this will be the solution to our termite issues but realize that time will tell. We do feel confident that we will receive good service in our future interactions with the company.
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Bob D.
Kailua Kona, HI
I was very pleased with the service of Smart Pest Prevention. The two men asked where I had seen termites then treated those areas. Then they checked the whole house and found some additional places with live termites which they treated. They explained what they had done and that I could call them anytime I saw new evidence of termites. They were very good and professional.
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Lisa M.
Captain Cook, HI
The staff and crew at Smart Pest are professional, on time, and communicate well. We are signed up for quarterly services and love the fact we get text and email confirmations of appointment dates and times in advance.
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David & Carole K.
Waikoloa, HI
They came right out and addressed the issue with good follow-up. Very easy to deal with.
Highly recommended. |
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Monte A.
Waikoloa, HI
On time arrival, friendly and professional service. No evidence of live termites.
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Mrs. G.
Hilo, HI
Thank you my Andrew.
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Michele S.
Kailua Kona, HI
I am very pleased, Excellent customer service, excellent communication.
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Kenya G.
Kapaau, HI
thank you.
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Kathy B.
Kihei, HI
Very satisfied, thank you!
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Patricia B.
Kamuela, HI
The ant infestation appears to be considerably diminished. However, I still have the spider problem indoors and outdoors albeit not as prevalent. Can you tell me if indoor treatments include all rooms in the house and under sinks?
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Philip S.
Kailua Kona, HI
Your technicians were courteous, efficient, and seemed knowledgable. The office staff was exceptionally accommodating. We look forward to the follow-up visit when we return in May. The proof will be in the pudding, but we are optimistic.
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Jim T.
Kailua Kona, HI
Excellent service.
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Luana G.
Kailua Kona, HI
We are so extremely happy and have peace of mind with the affordable, safe, effective, pleasant and thorough service received from Smart Pest Prevention!
From the very first contact we had to the service we received, it's been the best! It's as if we were long acquaintenances and family! Donell has been very patient and prompt with my many questions and concerns. Lee's inspection was very thorough and simplified the explanation of the process. The crew arrived promptly, did an outstanding job and were very professional, thorough and very pleasant to work with! They went above and beyond; they installed rat traps and sprayed inside and around our home too. We, and our dog, appreciated being home during the entire process because it was done with completely safe products! We wish we called you sooner! We are so relieved that this was finally done and no more cringing when seeing termites swarming and bugs crawling! The results have been immediate..no more black ants crawling and found dead roaches and centipedes the next day!! The outstanding service, care and experience we received is indicative of happy employees that are employed by a company that cares about them. We've been telling all of our friends and family that Smart Pest Prevention is the only company they'll need. Looking forward to continued maintenance with you! Thank you so much! Gerald Martinez and Luana Glory. |
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Robin H.
Kailua Kona, HI
Mickey always does an EXCELLENT job.
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Bennett
Kamuela, HI
Professional, on time and efficient.
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Robert B.
Kailua Kona, HI
Always prompt and very professional!
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Mel F.
Kailua Kona, HI
We are completely happy with our service. Mikey always does a professional job in a very pleasant manner.
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George C.
Naalehu, HI
Smart Pest technicians provide friendly efficient and expert service at a reasonable cost.
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Pamela A.
Kailua Kona, HI
Service is GREAT!!!
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Lesly G.
Kihei, HI
Generally satisfied with the service. I feel that a more thorough pest control for indoors is warranted and should include baits.
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Jim C.
Naalehu, HI
Love your service, have recommended you to at least 10 neighbors.
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Hawaii Hideaway
Naalehu, HI
Great service, reliable, good people... :)
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Allen S.
Kailua Kona, HI
Absolute fantastic service! Couldn't be more satisfied.
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Debra B.
Captain Cook, HI
Always extraordinary service!
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Chris Y.
Kailua Kona, HI
For years we have relied on Smartpest's ability to keep us separated from the Little Critters that roam about.... the staff and the management have always been exceptional in their communication of what was done on our property. I highly recommend this service provider!
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Jan E.
Kailua Kona, HI
Mikey was very professional and a pleasure to chat with while he confidently performed his job... He had lots of information in regards to the treatment and the pests that we are targeting, very happy with his service! Aloha!
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Leslie T.
Laupahoehoe, HI
Yes totally happy with my service! I recommend to everyone!
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