SMART Pest Prevention

SMART Pest Prevention

SMART Pest Prevention

Pest Prevention & Termite Protection

Kailua Kona, HI

4.8 · 593 reviews
4.8 · 593 reviews


3 Photos

  • SMART Pest Prevention - Pest Prevention & Termite Protection in Kailua Kona, HI - Gallery Photo 1
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  • SMART Pest Prevention - Pest Prevention & Termite Protection in Kailua Kona, HI - Gallery Photo 3

About SMART Pest Prevention

Location

Kailua Kona, HI

Services

Pest Prevention & Termite Protection
Additional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield

Products

Orange Oil
SMART Shield
Organic Pest Control

Payment Options

Visa, Mastercard, American Express, Cash, Check

Years in Business

10

About This Business

SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.

We don’t do what everyone else does—We don’t tent.

And we do what nobody else does—We kill termites and prevent their return.

We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.

We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.

Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.

We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.

In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.

We think we have a lot to prove. And we’d like to prove it to you.

593 Reviews for
SMART Pest Prevention

What people say about SMART Pest Prevention
Professional · 119
Smart · 77
Friendly · 69
Knowledgeable · 60
Thorough · 59
· Show All
4.8 star average rating (593 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Kailua Kona, HI
Sandro is always great
can't tell yet if its working
hope so.
Waikoloa, HI
Yes, Scott does a great job.
Waimea, HI
Love the service. Very efficient and on time.
Kailua Kona, HI
Very professional and efficient. Always pleasant and answers all my questions.
Waikoloa, HI
Scott was excellent. Very knowledgeable, informative and guided us through exactly what he would be doing.
Kailua Kona, HI
I'm very pleased with the effects of your service. all of your crew is exceptional and ultimately concerned with needs. Everyone goes above and beyond to make me happy and my properties pest fre. Thank you all!!
Kailua Kona, HI
Really Great Service! The estimator AJ was very professional and shared his knowledge and answered all my questions. The people that came to treat the house were kind and respectful. I really enjoyed the fact that this treatment is guaranteed non-toxic, great for early spot treatments and it faded fairly quickly to a citrus-y after scent. We didn't need to leave the house, we just hung out in the garden and was able to go in and out as needed. It is safe for humans, plants and pets. I recommend SmartPest for sure!
Lahaina, HI
Love you guys, Mikey was great, everyone does a very thorough job, always polite, friendly and totally dedicated to do a great job...
Captain Cook, HI
Our technician, Mikey, is excellent. He is friendly, professional and thorough.
However, the office staff is just the opposite. They do not return email or voicemail inquiries. If you do actually get to talk to someone in the office, they come across as unfriendly.
If it wasn't for Mikey, we would change companies.
Business Owner's Reply · 3 months ago (Apr 17)
Mike I really appreciate you sharing that getting ahold of someone in our office is difficult. I apologize for the frustrations that has caused. Email is the best way to contact us if the office line is busy, our general box info@smartpestx.com or my email ckawamoto@smartpestx.com . I hope through new processes and implementation of technology we are able to meet the expectations of our customers.
Mahalo,
Christina Kawamoto-Butler
General Manager
Kalaoa, HI
Sam is great commentator. Good aloha spirit.
Kailua Kona, HI
Pest Control Specialist AJ was outstanding. We had a new termite problem come up between SmartPest visits. I told AJ about the problem and he conducted a very thorough examination and treatment without scheduling a new appointment. I am very happy with his service, he is a major plus for your company. Customer relations skills were top-notch. Sincerely, GB.
Holualoa, HI
Excellent service.
Kailua Kona, HI
Very pleased. AJ was excellent.
Hawaiian Ocean View, HI
Mikey and his helper were very pleasant and thorough with their work. Highly recommend them and Smart Pest Prevention.
Kamuela, HI
Not as good as it used to be.
Kamuela, HI
Excellent results with Smart Pest Prevention & no worries about my beloved dog. I’m on a pond & by construction so plenty of “nature” around our home! We have seen a BIG IMPROVEMENT since hiring this company and rarely see a gecko! Wonderful experience.
Kamuela, HI
Smart Pest Prevention technician arrived on time and conducted himself very professionally. Technician was very thorough and deliberate with the treatment process of the areas that had active termites. Very pleased with their service.
Waikoloa, HI
local office response is refreshingly proficient. I appreciate the follow up call. totally professional attitude.
thank you!
Kailua Kona, HI
I was pleased with the service though the orange fragrance is lasting longer than expected. Much less though.
Kailua Kona, HI
Manny was great and seemed to do a very thorough job. Mahalo, Dawn.
Hawaiian Ocean View, HI
Very professional. Everyone was prompt, polite and a pleasure to work with.
Kapaau, HI
Awesome service & great customer service.
Kailua Kona, HI
So far we are happy.
Kamuela, HI
Scott came as scheduled and provided advance notice. He is very thorough and knowledgeable and a total pleasure to deal with !
Kamuela, HI
Excellent service.
Kamuela, HI
Very Happy.
No pest anymore and Christina is awesome!!
Naalehu, HI
Aloha, YOUR CUSTOMER SERVICE AND TECHNICIANS ARE GREAT PEOPLE. THEY DO A GREAT JOB!

MAHALO, THE STANTON/WALKER OHANA.
Mountain View, HI
Sandro and Manny did a great job. They were thorough, informative as to the procedure and a pleasure to have working in my home.
Kailua Kona, HI
So far so good!
Pahoa, HI
Good job! I’m very satisfied.
Holualoa, HI
Good so far.
Kailua-Kona, HI
Looking good! Thanks.
Kailua Kona, HI
Great service! Bugs are dead and gone😁.
Kailua Kona, HI
Very happy with service. AJ was informative and helpful to explain the treatments.
Kailua Kona, HI
Pines at Kailua-Kona 1 appreciates the service, follow-thru, inspections and applications by Smart Pest Prevention. We have built a very good working relationship that our AOAO appreciates and values. Thank you for the exemplary work and we look forward to continued fine working relationship.

Aloha - Dominic Yagong, Agent of Pines 1, Senior Community Association Manager.
Business Owner's Reply · 8 months ago (Nov 15)
Mahalo Dominic! We value our long working relationship.
Lahaina, HI
Punctual and very friendly. Thorough happy with our outdoor service.
Kamuela, HI
Aloha Christina
Just wanted to say Mahalo for having the crew come to the house today
Scott the technician was great also
You are really so fortunate to have such good guys working for you!
Appreciate all that you did to make it happen!
With aloha,
Nancy.
Kailua Kona, HI
My then to try that what the when you at?👍.
Kailua Kona, HI
Service has friendly and attentive staff, that effectively addressed and eliminated our pest issue.
Lahaina, HI
Bugs are still coming in the house but the professional pest control person came and did very well.