SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 205 reviews
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4.8 · 205 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
5
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
205 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 42
Smart · 24
Friendly · 23
Knowledgeable · 22
Thorough · 22
Efficient · 17
Great Service · 11
Excellent · 10
Prompt · 10
Courteous · 9
Pleasant · 8
Polite · 7
Wonderful · 7
Highly Recommend · 6
Experienced · 5
Responsive · 5
Awesome · 3
Caring · 3
Helpful · 3
Kind · 3
Satisfied · 3
Exceptional · 2
Fair · 2
Fantastic · 2
Personable · 2
Quality · 2
Reliable · 2
Timely · 2
Accommodating · 1
Attention to Detail · 1
Attentive · 1
Dependable · 1
Easy To Work With · 1
Fast · 1
Outstanding · 1
Trustworthy · 1
Show Less
4.8 star average rating (205 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Charlene M.
Waikoloa, HI
As predicted, superior service. Very convenient to schedule and I like that I get an inspection report after the service performed and all the transactions are done online.
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Gerilyn M.
Pukalani, HI
Very satisfied with efficient done, and would recommend to other customers. Also technician arrived on time to the home. Mahalo!
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Susan R.
Kamuela, HI
Great service and people, pet friendly!
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Tommy C.
Waikoloa, HI
Everyone was professional, friendly and arrived on time. They took the time to listen to our questions and provided easy to understand explanations. We enjoyed working with the SMART team.
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Charlotte & P.
Kihei, HI
Mike is an excellent technician, well manner and a good communicator.
Donell too is an excellent customer service specialist, patient and thorough. |
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Nicky S.
Captain Cook, HI
Mikey was efficient & informative.
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Claude H.
Naalehu, HI
Great service as usual thanks.
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Karl S.
Kula, HI
Mike is great and always gives good service and advice.
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Kim L.
Hawi, HI
Great customer service. Would definitely recommend.
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Brent S.
Lahaina, HI
Service started out great, but as time went on the insect control declined, sadly. Still waiting on a call from a manger to hopefully work things out.
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Wall residence
Kailua-kona, HI
Great team nice to work with
🤙🏻. |
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Helen D.
Kailua Kona, HI
Pleasant employees and effective treatment.
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Tom N.
Waikoloa, HI
Let me start by saying that I think your team is very professional. I appreciate the prompt service for coming out when I see a problem. My only concern is when I first set up, I had a complete service (drilled holes in walls etc.) and that was like October or November. I called with my first problem spot just 2 or 3 months later. I know that with the previous pest company (that also uses Orange-type product) I had more than a year guarantee when I bought my house and they would still come out but didn't need to at all during first year. Again, Not angry, rather concerned that after a comprehensive set-up termites would show up so soon.
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Joan C.
Kamuela, HI
Friendly, efficient, thorough and knowledgeable. Very professional.
thank you! |
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Gabrielle(Gabi) G.
Makawao, HI
Mike is super professional and thorough and the company is very responsive to our needs. I would highly recommend SMART pest prevention!
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Cindy C.
Kailua Kona, HI
Follow up for termite treatment was professional, thorough, and efficient.
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Richard E. C.
Pukalani, HI
Mahalo Smart Pest! We have been looking for an eco-friendly solution for quite a while. When a friend said she had just used you we were ready! Same day callback from our inquiry. Same day follow up by the technican after Jeremy called right back. Dawn was great and easy to work with. All questions answered and we were on the schedule! The techs, Matt and Daniel, were really good and worked with us and our tenants and their twin babies to accommodate the needs of those special little beings. Much Mahalo to you all!
Richard Pukalani. |
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Doreen M.
Kailua Kona, HI
Thank you for being on time and doing a thorough job.
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Susan S.
Kailua Kona, HI
Professional, prompt and friendly. Clean process.
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Gwen B.
Waikoloa, HI
Happy Mom's Day , Don !!
3 days after Scott came to do quarterly spray, my "Housekeeper" came to clean for me & she noticed lots of termite droppings in my bedroom on " bench " directly below etched-glass bamboo window, right next to the TV (lots!!!!) I never would have even thought to look there, because of the clutter in that area !! Sure thought between Scott & me, we had it all covered !! Now what, Don, can he come back to treat this new source or I need to wait for another quarterly appt. ? |
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Lavea Ohana
Kailua-Kona, HI
Excellent service and thoroughly knowledgeable.
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Al & Dixie S.
Kailua Kona, HI
We needed termite treatment in several places in the condo and several weeks later no sign of termites. Great work by smart.
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Art F.
Kailua Kona, HI
We are very please with the seevice provided by Gabe and Mondo. They were thoroughly professional, explained everything and answered all our questions clearly and knowledgably. The installation of the shield was done very cleanly. When they were finished , you would never know they had been in the house. The spraying and distribution of granules outside was similarly clean and efficient. Even the rodent traps were placed in inconspicuous places in the plantings and are completely conceled from view. We cannot recommend Smart Pest highly enough!
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Shane C.
Wailuku, HI
Excellent service.
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Dan S.
Kailua Kona, HI
Always knowledgeable, capable and pleasant service guys.
Gabe never ceases to amaze me with his knowledge of insects. I always learn something new. Mahalo. |
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Roslin N.
Waimea, HI
Great, friendly service, will definitely use them again!
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Virginia B.
Kailua Kona, HI
Very efficient!!!
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Roger M.
Kamuela, HI
Scott, as usual, was on time, very professional and made sure everything was put back in its proper place.
Roger and Renzi Miller. |
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George&Patricia C.
Kihei, HI
Great service, friendly staff
Have not seen any bugs or termites since our service. |
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John D.
Hawi, HI
Leland and Scott were both wonderful to work with in treating our termite problem. Both were knowledgeable, friendly, and professional. So far, the treatment seems to be effective. Thank you!
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Hale Alanoe
Kailua Kona, HI
Their customer service specialist is very helpful, knowledgeable and informative. Did not have an outrageous wait time to get an appointment. Will use services again.
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Kelly D.
Waimea, HI
The Smart Pest team is thorough, professional, friendly, and very responsive to our needs.
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Martha M.
Honokaa, HI
The two young men who came out did an excellent job of inspecting and treating both the interior and exterior of my house. I thought they were very professional and I was very pleased with their expertise and work. Thank you.
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Monte B.
Honolulu, HI
Wonderful service.
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Hawaii Community FCU-Kealakekua
Kealakekua, HI
The pest control person (Mr Regohos) came on time, was very nice and respectful. He is very thorough, asked questions and explained the process very wrll.
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Valerie A.
Kahului, HI
I have dealt with a lot of pest control companies in the past, but none of them could do the exceptional job in one of my units that was filled with a huge roach problem as Smart Pest! Defineately worth it.
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Kirk H.
Kihei, HI
The serviceman was pleasant and knowledgeable.
So far so good. Thanks. Kirk. |
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Nancy Ponthier
Holualoa, HI
Great communication with Donell in office and with field technician (last visit, Jeremy called first thing to say he was running late).
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David A.
Kihei, HI
Service was great. The appointment was on time and a thorough report was prepared prior to the treatment appointment. After the first treatment, a return visit was scheduled for some follow-up work and since then there has been no evidence of termite activity. A job well done......
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Eric G.
Waikoloa, HI
Gabe and David were polite, professional, and took the time to answer my questions with explanations I could understand. Outstanding!
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