SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 270 reviews
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4.8 · 270 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
6
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
270 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 51
Smart · 29
Thorough · 29
Friendly · 27
Knowledgeable · 26
Efficient · 18
Excellent · 17
Prompt · 13
Courteous · 11
Great Service · 11
Highly Recommend · 8
Responsive · 7
Experienced · 6
Helpful · 6
Pleasant · 6
Polite · 6
Wonderful · 6
Awesome · 5
Kind · 5
Fantastic · 4
Satisfied · 4
Accommodating · 3
Attention to Detail · 3
Caring · 3
Personable · 3
Quality · 3
Reliable · 3
Attentive · 2
Exceptional · 2
Fair · 2
Fast · 2
Timely · 2
Dependable · 1
Easy To Work With · 1
Has Integrity · 1
Outstanding · 1
Trustworthy · 1
Show Less
4.8 star average rating (270 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Tom T.
Kailua Kona, HI
It’s just too early to tell about the service itself but we did get off to a rocky start communicationwise. Let’s talk after next service.,Tom.
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Paul M.
Kamuela, HI
Good service, on time. Friendly and informative technicians.
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Kathy G.
Honokaa, HI
Great job,.
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Rose M.
Kailua Kona, HI
LELAND IS TRULY AMAZING! THANK YOU.
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Steve H.
Kula, HI
Great extremely effective treatment and care thank you.
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Kanaloa at Kona
Kailua Kona, HI
Excellent Customer Service with Aloha!
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Peter/katherine C.
Kailua Kona, HI
Fantastic service . Very happy . I will recommend to my other clients.
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Gay Lynn F.
Kailua Kona, HI
I thought he told me he would call and come back in a month to check things out? I have not heard from him.
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Edward R.
Pahoa, HI
I am very happy with the service. The technician was friendly and knowledgeable, and answered any question that I asked. I had a lot of the brown cockroaches, but since the treatment, I have not seen any live cockroaches. Thank you very much.
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Kona Campus Food Service
Kailua Kona, HI
We where satisfied with the service, The personal were hospitable and professional
The ant problem is not under control The roaches seem to be under control Something needs to be done with the ants in the bakery areas Other than the Ants Things are cool See ya next Friday. |
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Mary Joe I.
Kailua Kona, HI
Guys are knowledgeable and thorough. Results are practically immediate!
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Lisa S.
Kailua Kona, HI
I have evidence that the ant treatment did not work well. There are ants and debris showing up. I will need another application.
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Andy B.
Kailua Kona, HI
We still have bugs in every room. Wife isn’t happy and neither am I. Carpenter ants and roaches still running all over.
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Ben D.
Kailua Kona, HI
Our termite damage became worse after the shield was put in place and the quarterly treatments were done. I wanted to go the environmental route, but it didn't work. Worse, no one would call me back to talk to me about the deteriorating situation. The technicians and office staff are friendly, but the management was not responsive and would return calls regarding a refund. This is the worst experience I've had with a business and it resulted in the most the money lost on an investment in my house. We have since used a termite tenting company and we are finding no droppings or new damage. The review would be no stars, if that was an option.
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Michael F.
Hawi, HI
always a pleasure to see Scott...Iʻm happy with the plan...itʻs on the calendar; I donʻt have to think about it and I can save up questions for next visit...mahalo.
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Lathen & Pat L.
Kailua Kona, HI
Great! on time good!
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David B.
Lahaina, HI
Kyle was awesome....very thorough and accommodating in all our needs....
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Debra S.
Pahoa, HI
AJ was my technician. He called to tell me he would be a few minutes late. He was professional and cordial. Spent a lot of time applying orange oil. Explained everything to me.
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Donna T.
Kula, HI
They listen to your concerns and respond quickly. Excellent service.
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Lowell & Kehau H.
Pukalani, HI
Yes we are very pleased with Kyles visit. Unfortunately just a couple of dates after his visit I moved some things from the back of the bar and found some termite droppings. So when you have a man in my area have him stop by and take a look.
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Jerry B.
Kailua Kona, HI
You didn't spell my last name right....it's Bensberg!
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James G.
Kealakekua, HI
Mikey is reliable, does good work and my Jack Russell likes him.
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Roger G.
Pahoa, HI
AJ did a very professional job. I am pleased!
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Joann P.
Kailua Kona, HI
He did a great job.
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Sheli V.
Holualoa, HI
Always prompt and courteous. Takes care of any concerns.
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Bruce T.
Keaau, HI
Prompt, great service.
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Dan M.
Kailua Kona, HI
Always the best!
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Al L.
Kailua Kona, HI
Arrived on time (even a little early) very knowledgeable, excellent workers. very polite.
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Tom K.
Kamuela, HI
Scott and his Team have done a great job for us. Thanks.
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Dan S.
Kailua Kona, HI
Gabe and his assistant were thorough and responded to requests. Gabe always friendly and has Aloha spirit. Mahalo.
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John & Mary H.
Pahoa, HI
No more pests!
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Chuck W.
Hilo, HI
Always pleasant.
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Bill K.
Kailua Kona, HI
Great serf is by Sam.
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Marsha S.
Kamuela, HI
The service by Scott and his attention to detail will make the difference in controlling our pest. We appreciated his concerns, information and great expertise. Thanks for the terrific service.
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Melanie D.
Kailua Kona, HI
Michael always does a good job.
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Helen D.
Kailua Kona, HI
Thanks for being there and providing excellent service.
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Art F.
Kailua Kona, HI
Mikey is a great technician. He provided not only good service, but also very helpful information.
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Prepared for:ANDOVER TRUST
Kailua-kona, HI
We are very pleased with the service. Sam Kauhaihao is a professional pest control tech and does an exemplary job. We are so pleased he has joined your company. This is the main reason why we hired Smart Pest Prevention to be our pest control vendor.
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Kevin B.
Captain Cook, HI
Mikey great employee.
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Chuck And Linda S.
Captain Cook, HI
Thank you for your superb service. Our little "guests" are now more obviously practicing
social distancing. Chuck. |
