SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 604 reviews
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4.8 · 604 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
11
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
604 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 121
Smart · 79
Friendly · 69
Knowledgeable · 63
Thorough · 58
Excellent · 57
Great Service · 35
Efficient · 32
Prompt · 32
Courteous · 31
Highly Recommend · 23
Pleasant · 21
Experienced · 18
Satisfied · 17
Polite · 15
Helpful · 14
Responsive · 12
Wonderful · 12
Kind · 11
Reliable · 9
Timely · 9
Awesome · 8
Exceptional · 7
Fantastic · 7
Accommodating · 6
Attention to Detail · 5
Attentive · 4
Caring · 4
Fair · 4
Fast · 4
Outstanding · 4
Personable · 4
Quality · 4
Easy To Work With · 2
Pleasure to Work With · 2
Punctual · 2
Thoughtful · 2
Trustworthy · 2
Affordable · 1
Dependable · 1
Fabulous · 1
Hardworking · 1
Has Integrity · 1
Passionate · 1
Responsible · 1
Tidy · 1
Warm · 1
Workmanship · 1
Show Less
4.8 star average rating (604 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Mike B.
Captain Cook, HI
Mikey is always on time. His knowledge of his profession is very impressive. The attention to detail in his application of treatment is very appreciated. We would recommend SMART Pest.
Business Owner's Reply · A year ago (Apr 17, 2024)
Mike I really appreciate you sharing that getting ahold of someone in our office is difficult. I apologize for the frustrations that has caused. Email is the best way to contact us if the office line is busy, our general box info@smartpestx.com or my email ckawamoto@smartpestx.com . I hope through new processes and implementation of technology we are able to meet the expectations of our customers.
Mahalo, Christina Kawamoto-Butler General Manager |
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Jose Placencia
Kihei, HI
Too early to give you feedback. Service was done yesterday. But the technician you sent was very delivery and seem very knowledgeable.
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Paul S.
Kula, HI
Yor Tech Ansen very professional. like his immediate response. would service.
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Ivan C.
Kailua Kona, HI
Everybody was great didn't have to leave the house well recommend you tell the people.
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Bernadine R.
Paia, HI
Vert professional, great job,friendly. Would highly recommend.
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Dean T.
Kamuela, HI
I am so impressed with Manny. Manny took great care in examining and treating the areas he found evidence of termites. He also explained the whys and hows of the treatment process. Thanks, Manny!
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Brendan H.
Waikoloa, HI
SMART Pest was a thoroughly enjoyable service experience. Michelle was able accommodate our schedule and fit us in conveniently. Scott was instructive on the method and materials he was using, and was a pleasure to chat with while he administered the treatment. We're not looking forward to the termites' return, but if they do, we'll call SMART Pest Prevention.
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Jeffrey H.
Kailua Kona, HI
functional.
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Janet H.
Kealakekua, HI
Mikey was very informative and explained things very well.
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Gayle M.
Kailua Kona, HI
At the end of the 3rd week of initial treatment. Would like to learned more about what kind of pests were discovered in/out. The fire ants remain present in our kitchen including after a 3 week break, the black ants have returned to the kitchen, no new cockroaches. Not yet assured about the effectiveness of this product.
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Sunday M.
Kamuela, HI
Isaac is awesome! So much Aloha! Looking forward to his monthly service.
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Michael R.
Kailua Kona, HI
Excellent service. Knowledgeable resources completed the work on time. The team made sure we understood that day's process and the future requirements for success. We look forward to many years of Termite free living.
Michael Kailua Kona. |
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David B.
Lahaina, HI
As always, you guys are great...Ansen always goes the extra mile for us, and it is greatly appreciated, he is as 5* as they come...many mahalos for your always outstanding service !!
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Tammie A.
Kamuela, HI
Awesome company!
Great customer service and very reliable!! |
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Sutha K.
Paauilo, HI
Technicians were friendly, courteous and very professional.
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Deborah D.
Kailua Kona, HI
Sandro is always great
can't tell yet if its working hope so. |
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Craig C.
Waikoloa, HI
Yes, Scott does a great job.
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Elaine P.
Waimea, HI
Love the service. Very efficient and on time.
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Laura B.
Kailua Kona, HI
Very professional and efficient. Always pleasant and answers all my questions.
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Nayana H.
Waikoloa, HI
Scott was excellent. Very knowledgeable, informative and guided us through exactly what he would be doing.
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Steve S.
Kailua Kona, HI
I'm very pleased with the effects of your service. all of your crew is exceptional and ultimately concerned with needs. Everyone goes above and beyond to make me happy and my properties pest fre. Thank you all!!
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Yukiko N.
Kailua Kona, HI
Really Great Service! The estimator AJ was very professional and shared his knowledge and answered all my questions. The people that came to treat the house were kind and respectful. I really enjoyed the fact that this treatment is guaranteed non-toxic, great for early spot treatments and it faded fairly quickly to a citrus-y after scent. We didn't need to leave the house, we just hung out in the garden and was able to go in and out as needed. It is safe for humans, plants and pets. I recommend SmartPest for sure!
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John and Betsy G.
Kalaoa, HI
Sam is great commentator. Good aloha spirit.
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Gary B.
Kailua Kona, HI
Pest Control Specialist AJ was outstanding. We had a new termite problem come up between SmartPest visits. I told AJ about the problem and he conducted a very thorough examination and treatment without scheduling a new appointment. I am very happy with his service, he is a major plus for your company. Customer relations skills were top-notch. Sincerely, GB.
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John L.
Holualoa, HI
Excellent service.
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Sharon M.
Kailua Kona, HI
Very pleased. AJ was excellent.
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David M.
Hawaiian Ocean View, HI
Mikey and his helper were very pleasant and thorough with their work. Highly recommend them and Smart Pest Prevention.
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Dick G.
Kamuela, HI
Not as good as it used to be.
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Kathy B.
Kamuela, HI
Excellent results with Smart Pest Prevention & no worries about my beloved dog. I’m on a pond & by construction so plenty of “nature” around our home! We have seen a BIG IMPROVEMENT since hiring this company and rarely see a gecko! Wonderful experience.
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Tony S.
Kamuela, HI
Smart Pest Prevention technician arrived on time and conducted himself very professionally. Technician was very thorough and deliberate with the treatment process of the areas that had active termites. Very pleased with their service.
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Waikoloa Beach Villas
Waikoloa, HI
local office response is refreshingly proficient. I appreciate the follow up call. totally professional attitude.
thank you! |
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John M.
Kailua Kona, HI
I was pleased with the service though the orange fragrance is lasting longer than expected. Much less though.
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Dawn C.
Kailua Kona, HI
Manny was great and seemed to do a very thorough job. Mahalo, Dawn.
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Ed K.
Hawaiian Ocean View, HI
Very professional. Everyone was prompt, polite and a pleasure to work with.
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Kenya G.
Kapaau, HI
Awesome service & great customer service.
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Robin B.
Kailua Kona, HI
So far we are happy.
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Trish P.
Kamuela, HI
Scott came as scheduled and provided advance notice. He is very thorough and knowledgeable and a total pleasure to deal with !
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C/O Equity Estates
Kamuela, HI
Excellent service.
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Harry W.
Naalehu, HI
Aloha, YOUR CUSTOMER SERVICE AND TECHNICIANS ARE GREAT PEOPLE. THEY DO A GREAT JOB!
MAHALO, THE STANTON/WALKER OHANA. |
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Lori W.
Mountain View, HI
Sandro and Manny did a great job. They were thorough, informative as to the procedure and a pleasure to have working in my home.
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