SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 218 reviews
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4.8 · 218 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
5
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
218 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 44
Smart · 25
Thorough · 24
Knowledgeable · 23
Friendly · 22
Efficient · 17
Excellent · 12
Great Service · 11
Prompt · 10
Courteous · 9
Pleasant · 8
Polite · 8
Wonderful · 8
Highly Recommend · 6
Experienced · 5
Responsive · 5
Helpful · 4
Kind · 4
Awesome · 3
Caring · 3
Satisfied · 3
Attentive · 2
Exceptional · 2
Fair · 2
Fantastic · 2
Outstanding · 2
Personable · 2
Quality · 2
Reliable · 2
Timely · 2
Accommodating · 1
Attention to Detail · 1
Dependable · 1
Easy To Work With · 1
Fast · 1
Has Integrity · 1
Trustworthy · 1
Show Less
4.8 star average rating (218 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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Debra S.
Pahoa, HI
I have only had one treatment for termites with the orange oil. The technicians who came were informative, polite and respectful. It took less time than I thought. The smell of orange oil was very strong the first 2 days, and after that it has slowly faded. It was tolerable to me.
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Normita E.
Kailua Kona, HI
I think your service was very good, but it would have been nice to have the furniture put back in place, as I am recovering from a back injury.
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Michael C.
Kailua, HI
I think maybe insects in the house are fewer than before so i'm happy, thank you.
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Carol A.
Captain Cook, HI
Very attentive and cooperative service. Thorough job.
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Ray D.
Kailua Kona, HI
Mikey was great!
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Debra B.
Captain Cook, HI
Excellent.
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Richard C.
Kailua Kona, HI
Armando was very competent and helpful. He has a good knowledge of your products and methods.
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Kari A.
Kailua Kona, HI
No creepy crawlies!! Much more comfortable and confident around the house since our initial service! Thank you!
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Emily T.
Kamuela, HI
We were very pleased with the service that we received. The team that treated our home were thorough, efficient and professional. More importantly, the integrity and ethics of this company are beyond reproach! For that we are most appreciative.
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Chuck And Linda S.
Captain Cook, HI
Smart did an outstanding job at our home. We presented them with some challenges in accessing areas
but they were not daunted. We were particularly pleased with their care in demonstrating and explaining to us the difference in the evidence of different pests leaving us with an assurance and confidence that we were and will be in good hands in the future. An outstanding rating should be added above and beyond just an excellent. |
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Christine L.
Holualoa, HI
Very well done. Confident educated work.
Took me sometime to clean up lanai after white spots over deck on north side. Christine. |
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Elizabeth S.
Kailua Kona, HI
Each individual that interacted with us were so professional and kind. The only thing that held us back from giving 5 stars, is that there is a small area where we are still finding termites. Everywhere else has been terminated. I would definitely recommend this company.
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Barbara N.
Kailua Kona, HI
Mikey does a wonderful job or I would not be with you anymore. When I called for service, I was told that I had missed the last payment. I thought it was paid. I asked to pay when Mikey came. I was told yes. The day he was due to come, he never showed up. I called office and they didn’t answer or reply to my message. I called the next day and was told my service had been cancelled. How rude without any warning. It has left me with a sour feeling about your service. Barbara Nance.
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William L.
Kula, HI
Thank you Jeremy and Mike!
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Charlene M.
Waikoloa, HI
As predicted, superior service. Very convenient to schedule and I like that I get an inspection report after the service performed and all the transactions are done online.
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Gerilyn M.
Pukalani, HI
Very satisfied with efficient done, and would recommend to other customers. Also technician arrived on time to the home. Mahalo!
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Susan R.
Kamuela, HI
Great service and people, pet friendly!
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Tommy C.
Waikoloa, HI
Everyone was professional, friendly and arrived on time. They took the time to listen to our questions and provided easy to understand explanations. We enjoyed working with the SMART team.
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Charlotte & P.
Kihei, HI
Mike is an excellent technician, well manner and a good communicator.
Donell too is an excellent customer service specialist, patient and thorough. |
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Nicky S.
Captain Cook, HI
Mikey was efficient & informative.
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Claude H.
Naalehu, HI
Great service as usual thanks.
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Karl S.
Kula, HI
Mike is great and always gives good service and advice.
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Kim L.
Hawi, HI
Great customer service. Would definitely recommend.
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Brent S.
Lahaina, HI
Service started out great, but as time went on the insect control declined, sadly. Still waiting on a call from a manger to hopefully work things out.
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Wall residence
Kailua-kona, HI
Great team nice to work with
🤙🏻. |
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Helen D.
Kailua Kona, HI
Pleasant employees and effective treatment.
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Tom N.
Waikoloa, HI
Let me start by saying that I think your team is very professional. I appreciate the prompt service for coming out when I see a problem. My only concern is when I first set up, I had a complete service (drilled holes in walls etc.) and that was like October or November. I called with my first problem spot just 2 or 3 months later. I know that with the previous pest company (that also uses Orange-type product) I had more than a year guarantee when I bought my house and they would still come out but didn't need to at all during first year. Again, Not angry, rather concerned that after a comprehensive set-up termites would show up so soon.
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Joan C.
Kamuela, HI
Friendly, efficient, thorough and knowledgeable. Very professional.
thank you! |
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Gabrielle(Gabi) G.
Makawao, HI
Mike is super professional and thorough and the company is very responsive to our needs. I would highly recommend SMART pest prevention!
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Cindy C.
Kailua Kona, HI
Follow up for termite treatment was professional, thorough, and efficient.
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Richard E. C.
Pukalani, HI
Mahalo Smart Pest! We have been looking for an eco-friendly solution for quite a while. When a friend said she had just used you we were ready! Same day callback from our inquiry. Same day follow up by the technican after Jeremy called right back. Dawn was great and easy to work with. All questions answered and we were on the schedule! The techs, Matt and Daniel, were really good and worked with us and our tenants and their twin babies to accommodate the needs of those special little beings. Much Mahalo to you all!
Richard Pukalani. |
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Doreen M.
Kailua Kona, HI
Thank you for being on time and doing a thorough job.
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Susan S.
Kailua Kona, HI
Professional, prompt and friendly. Clean process.
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Gwen B.
Waikoloa, HI
Happy Mom's Day , Don !!
3 days after Scott came to do quarterly spray, my "Housekeeper" came to clean for me & she noticed lots of termite droppings in my bedroom on " bench " directly below etched-glass bamboo window, right next to the TV (lots!!!!) I never would have even thought to look there, because of the clutter in that area !! Sure thought between Scott & me, we had it all covered !! Now what, Don, can he come back to treat this new source or I need to wait for another quarterly appt. ? |
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Lavea Ohana
Kailua-Kona, HI
Excellent service and thoroughly knowledgeable.
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Al & Dixie S.
Kailua Kona, HI
We needed termite treatment in several places in the condo and several weeks later no sign of termites. Great work by smart.
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Art F.
Kailua Kona, HI
We are very please with the seevice provided by Gabe and Mondo. They were thoroughly professional, explained everything and answered all our questions clearly and knowledgably. The installation of the shield was done very cleanly. When they were finished , you would never know they had been in the house. The spraying and distribution of granules outside was similarly clean and efficient. Even the rodent traps were placed in inconspicuous places in the plantings and are completely conceled from view. We cannot recommend Smart Pest highly enough!
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Shane C.
Wailuku, HI
Excellent service.
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Dan S.
Kailua Kona, HI
Always knowledgeable, capable and pleasant service guys.
Gabe never ceases to amaze me with his knowledge of insects. I always learn something new. Mahalo. |
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Roslin N.
Waimea, HI
Great, friendly service, will definitely use them again!
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