SMART Pest Prevention
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SMART Pest PreventionPest Prevention & Termite ProtectionKailua Kona, HI4.8 · 237 reviews
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4.8 · 237 reviews
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3 Photos
About SMART Pest Prevention
Location
Kailua Kona, HI
Services
Pest Prevention & Termite ProtectionAdditional Services: Commercial Pest Control · Orange Oil Termite Treatment · Residential Pest Control · SMART Shield
Products
Orange OilSMART Shield
Organic Pest Control
Payment Options
Visa, Mastercard, American Express, Cash, Check
Years in Business
6
About This Business
SMART Pest Prevention is Hawaii’s most responsible termite and pest prevention company made up of professionals who care about taking care of our customers.We don’t do what everyone else does—We don’t tent.
And we do what nobody else does—We kill termites and prevent their return.
We use technology in smart ways to find pests, we use nontoxic treatments whenever we can.
We use radar, audio, and thermal technologies, and use orange oil to kill them where they are.
Then our permanent, proactive SMART Shield Service prevents them from coming back, GUARANTEED.
We started here, in Hawaii, in 2013 on the idea that better service and better technology would create a better pest control company.
It’s working.
In fact, our business has grown largely on the basis of friends telling friends—we’ve found that almost half of our customers came to us as referrals from other customers.
We think we have a lot to prove. And we’d like to prove it to you.
237 Reviews for
SMART Pest Prevention
What people say about SMART Pest Prevention
Professional · 48
Smart · 29
Thorough · 27
Friendly · 24
Knowledgeable · 24
Efficient · 20
Excellent · 14
Great Service · 11
Prompt · 11
Courteous · 10
Highly Recommend · 8
Pleasant · 8
Polite · 8
Wonderful · 7
Experienced · 5
Helpful · 5
Kind · 5
Responsive · 5
Awesome · 3
Caring · 3
Personable · 3
Quality · 3
Satisfied · 3
Accommodating · 2
Attention to Detail · 2
Attentive · 2
Exceptional · 2
Fair · 2
Fantastic · 2
Fast · 2
Outstanding · 2
Reliable · 2
Timely · 2
Dependable · 1
Easy To Work With · 1
Has Integrity · 1
Trustworthy · 1
Show Less
4.8 star average rating (237 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
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James B.
Kamuela, HI
Scott is very through, and is nice and friendly.
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Peter B.
Lahaina, HI
Apoints always on time, workers are professional and care about what's going on.
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Chelsea M.
Honokaa, HI
Excellent customer service and job well done! Great prices and looking forward to continuing to work with these guys for any future treatments!
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Robert O.
Waikoloa, HI
Good professional quality firm. Explained the work to be done, the cost, and time line at initial inspection. Work was done on time and professionally with minimum disruption.
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Dennis B.
Kailua Kona, HI
We were very impressed with the thorough efforts that Gabe and his associate put in at our property. Courteous and professional we were very happy with the service they provided. The only thing I could critique would be that I believe they down played the extremely strong odor from the products they used. I realize some people are more sensitive to than others but it took a couple days of leaving all windows and doors open before we could handle the strong odor. Overall very happy with your techs and the service they provided. Now we wait and see how effective the treatment was hopefully no more wood munchers!
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Glory Q.
Kailua Kona, HI
I was very pleased with the performance of AJ. I do need to set up my next quarterly visit.
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Terry O.
Ocean View, HI
Yes ,I'm very happy with Smart Pest Control. They have prompt and courtious with there srvice. I highly recomend you to all my friends.
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Laurel C.
Kailua Kona, HI
THANK YOU, Smart Pest! The tech that killed my termites, Gabriel, was fast, efficient, and thorough. He knew how to take apart a cabinet "lazy susan" AND put it back in after treating the afflicted cabinet...very cool, didn't even know that was possible!! As well as he systematically treated all zones of my poor kitchen cabinets. I am very grateful!!
And I LOVE the fresh smell of the orange peel...especially since I know it means dead termites!! |
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Suzanne H.
Kamuela, HI
Would highly recommend this company!! They already do the outside of the buildings in Mauna Lani & Heidi the property manager recommended them to do the inside as well!! Thanks Heidi, they did a very good & efficient job!!
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Kihei Shores
Kihei, HI
I like the tech they sent! Attention to detail (ex: had to disconnect dishwasher, pull out, apply orange, and then replace) and thorough- of course the proof is in the pudding but I highly recommend- besides, his name is Mike...
Mahalo Mike Hollander, AOAO President, Kihei Shores Get Outlook for iOS. |
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Pam S.
Kailua Kona, HI
Always professional, and accommodating.
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Kathleen I.
Naalehu, HI
Yes very happy with your services.. Totally couldn’t believe how effective the treatment results. Technician was very informative on information. I definitely will recommend your company. Thank you so much. Happy Holidays from a very happy customer. Much Mahalos 🤙🏽🎄.
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Mayumi O.
Kealakekua, HI
Mikey is our technician for ant, roach & termite control. He is super! Knowledgeable, friendly & efficient. He always takes time to explain what he is doing and how long it will take to get results.
Many thanks to Mikey! Mayumi Oda & Staff. |
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Barbara N.
Kailua Kona, HI
Service was excellent. Took care of new problems. Thanks barb.
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Lance & Jeanette Akutsu
Lahaina, HI
So I am finally leaving a review... I have hesitated because I didn't want to jinx the fact that since Mike and Ben did the whole house treatment mid September, I HAVEN'T SEEN ONE ANT!!!!! It's been YEARS of dealing with LOTS of ants. And I realize they are hard to get rid of and maybe they will find their way back someday, but for now I am ecstatic! Really no bugs at all, cockroaches, centipedes...
I have one cupboard that has had termite problems and there has been a lot of wood droppings but Mike and Ben just treated it with the orange oil and I am super hopeful that will take care of it. But the ants, the ants, I am so thankful for the lack of ants!! Changed my life! Great company, everyone I have dealt with has been patient, helpful and kind. I will definitely be passing on the Smart Pest Prevention name! Thank you so much! Renee Gilsdorf, Lahaina. |
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Walter A.
Kailua Kona, HI
There were immediate results regarding roaches and millipedes. Several days later dead centipedes and scorpions. I still have ants coming into my residence and into my storage areas. A week later there are some millipedes coming into my residence. Overall, I appreciate the results. Please advise if the next scheduled appointment is sufficient?
Mahalo's!!! |
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Kohala Trade Center
Hawi, HI
I wish we could have communicated better, so that Bldg owner/caretaker/business operators did not have to wake up extra early to meet technician just for him to tell us “No, I can’t do it today I have next appointment at 8am” Oh well🥶🥶🥶🥶this could have avoided.
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Ronald M.
Kailua Kona, HI
Guys were great and hope it works.
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Golf Villas at Maunalani
Kamuela, HI
Working with Scott is always a delight. He’s great at what he does. I am very happy for the service he and Smart Pest provides. Thank you!
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Joanne P.
Kailua Kona, HI
Yes I was happy with your service. The pest control person was very personable and explained what treatment he was using! I have not seen any more ants!
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Debra S.
Pahoa, HI
I have only had one treatment for termites with the orange oil. The technicians who came were informative, polite and respectful. It took less time than I thought. The smell of orange oil was very strong the first 2 days, and after that it has slowly faded. It was tolerable to me.
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Normita E.
Kailua Kona, HI
I think your service was very good, but it would have been nice to have the furniture put back in place, as I am recovering from a back injury.
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Michael C.
Kailua, HI
I think maybe insects in the house are fewer than before so i'm happy, thank you.
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Carol A.
Captain Cook, HI
Very attentive and cooperative service. Thorough job.
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Ray D.
Kailua Kona, HI
Mikey was great!
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Debra B.
Captain Cook, HI
Excellent.
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Richard C.
Kailua Kona, HI
Armando was very competent and helpful. He has a good knowledge of your products and methods.
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Kari A.
Kailua Kona, HI
No creepy crawlies!! Much more comfortable and confident around the house since our initial service! Thank you!
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Emily T.
Kamuela, HI
We were very pleased with the service that we received. The team that treated our home were thorough, efficient and professional. More importantly, the integrity and ethics of this company are beyond reproach! For that we are most appreciative.
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Chuck And Linda S.
Captain Cook, HI
Smart did an outstanding job at our home. We presented them with some challenges in accessing areas
but they were not daunted. We were particularly pleased with their care in demonstrating and explaining to us the difference in the evidence of different pests leaving us with an assurance and confidence that we were and will be in good hands in the future. An outstanding rating should be added above and beyond just an excellent. |
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Christine L.
Holualoa, HI
Very well done. Confident educated work.
Took me sometime to clean up lanai after white spots over deck on north side. Christine. |
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Elizabeth S.
Kailua Kona, HI
Each individual that interacted with us were so professional and kind. The only thing that held us back from giving 5 stars, is that there is a small area where we are still finding termites. Everywhere else has been terminated. I would definitely recommend this company.
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William L.
Kula, HI
Thank you Jeremy and Mike!
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Charlene M.
Waikoloa, HI
As predicted, superior service. Very convenient to schedule and I like that I get an inspection report after the service performed and all the transactions are done online.
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Gerilyn M.
Pukalani, HI
Very satisfied with efficient done, and would recommend to other customers. Also technician arrived on time to the home. Mahalo!
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Susan R.
Kamuela, HI
Great service and people, pet friendly!
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Tommy C.
Waikoloa, HI
Everyone was professional, friendly and arrived on time. They took the time to listen to our questions and provided easy to understand explanations. We enjoyed working with the SMART team.
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Charlotte & P.
Kihei, HI
Mike is an excellent technician, well manner and a good communicator.
Donell too is an excellent customer service specialist, patient and thorough. |
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Nicky S.
Captain Cook, HI
Mikey was efficient & informative.
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Claude H.
Naalehu, HI
Great service as usual thanks.
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