Once again Griggs & Browne had our back. We used them when we had to remove a shed when we bought our house and they handled that easily and were great, so when we found a hidden hole behind our tree that the last homeowners never plugged that bees were trying to make a nest in we called them right away. I got a next day appointment to assess and they were there right in the beginning of the window. The tech was not able to make it that day to handle it, but he came first thing the next morning and we were bee free! From the customer service reps to the manager who assessed and the tech who did the work we had the best experience. They were all great!