Person I spoke with to sign up was great. Explained everything and said someone would be assigned to take care of the inside and outside would probably take an hour or so. The gentleman showed up sprayed the inside and outside gone in like 5-10 minutes. Asked about cleaning the cobwebs from the pool deck he said his brush was broke and would have the office call and set up a appointment to come back. Never heard back from them that was 2 weeks ago. Sorry I signed up with the company.