I am still upset about the termites. I continue to find them in my greenhouse, which is connected to my house, but the serviceman refused to spray the ones that we are finding. He says that we must give them time to find the bait. Is that before or after they enter my house and begin eating that wood. My daughter was very upset the day that he came because I recently lost my husband and she is worried about what could happen to my home. Her bug man is recommending that she report your agency and at this point, I am considering it.
Business Owner's Reply · 4 years ago (Jul 22, 2020)
Hi Bonnie! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I have sent your concern to our VP and the manager at our Panama City Beach office to reach out to you and get this issue resolved. Thank you so much for your patience and understanding.
Sincerely,
Brock Lawn and Pest Control
