|
Brock Lawn & Pest ControlPest Control ServicesPanama City Beach, FL4.5 · 80 reviews
|
4.5 · 80 reviews
|
Andrew Looker
Panama City Beach, FL
👍👍.
Business Owner's Reply · 12 days ago (May 26)
Thank you for the great review Andrew! We appreciate your business.
|
Nicholas Darnley
Panama City Beach, FL
Excellent service! The technician provided great education on what I can expect (pests) and during what season and when to call Brock. I really appreciated the helpful info!
Business Owner's Reply · A month ago (May 8)
Thank you for the kind review! We appreciate you taking the time to share your experience!
|
Lisa Mcgee
Inlet Beach, FL
From the time I called they were very polite and scheduled us for the next day. Will definitely continue to use.
Business Owner's Reply · A month ago (May 8)
Thank you for the kind review! We appreciate you taking the time to share your experience with us!
|
Gail Smith
Panama City Beach, FL
Service was very good!
|
Viktoriia Rudych
Panama City Beach, FL
Professional and quality service. Thanks a lot!!!!!
|
Justin Seikkuka
Panama City Beach, FL
Tech came out, super knowledgeable, personable and friendly. Can’t say much about the product they use just yet as it was just put down but with the talent of their employee and state of the art equipment my guess is it will be great.
|
Jennie Graham
Panama City Beach, FL
Technician was on time and courteous. He performed the service in a timely manner and asked we had any questions. He was very professional and thanked us for choosing Brock.
Business Owner's Reply · 3 months ago (Mar 10)
Hi Jennie, thank you for the awesome review!
|
Hugh Mcneil
Panama City Beach, FL
This was my first lawn service application and William was great. He explained what he was going to do and what I needed to do in the future to better maintain my lawn.
Business Owner's Reply · 4 months ago (Feb 10)
Hugh, we’re so happy to hear you had a good experience. We look forward to serving you again soon!
|
Sandra Garske
Bonifay, FL
Brian did a great job and was very informative. Appreciate that he arrived early in the morning rather than sometime in the 4 hour window that the was provided by the scheduler.
Business Owner's Reply · 5 months ago (Jan 16)
Hi Sandra! We appreciate you taking the time to share your experience with us. We will be sure to share this with our team!
|
Berta Phelps
Panama City Beach, FL
I have been a long- time very satisfied customer!
Business Owner's Reply · 6 months ago (Dec 8)
That is wonderful to hear! Thank you for taking the time to leave us a review. We appreciate your business!
|
Catherine Oldham
Chipley, FL
Brian, who works for Brock as an inspection is great guy. He gets the job done but takes time to address any questions or concerns of the customer. Way to go Brian.
Business Owner's Reply · 6 months ago (Dec 8)
Hi Catherine. Thank you for taking the time to share your experience with us! And thank you for choosing Brock!
|
Pauline Bowman
Panama City Beach, FL
Technician was extremely polite and helpful.
Business Owner's Reply · 6 months ago (Dec 8)
Hi Pauline, thank you for the kind review! We will be sure to share this with our team.
|
Susie & Gabriel McCormick
Bonifay, FL
Your service rep is a very gracious and friendly man. He is very knowledgeable and answers all of your questions. Hopefully he will get to continue our service.
Business Owner's Reply · 6 months ago (Nov 28)
Thank you for the great review! We appreciate you taking the time to share your experience with us. Have a wonderful day!
|
Janice Yates
Bonifay, FL
Brian was courteous, friendly and explained clearly what services he would be providing. I feel he will more than adequately provide the services required in the future. He's a keeper!
Business Owner's Reply · 8 months ago (Oct 13)
Hi Janice, that is wonderful to hear. We look forward to serving you again very soon!
|
Paige Lee
Panama City Beach, FL
Poor guy didn’t know what he was suppose to do. Brand new sod. Lots of weeds missed.
|
Stephen LaChance
Panama City Beach, FL
I'm not going to select any stars because the first visit didn't go the way I wanted it to go.
I saw your truck outside and went out to talk to the technician. He stated he was already done. I had asked that I be alerted with a text when he was on his way. That didn't happen. I explained that I have two dogs and I would need to make sure they are secure. He stated he checked by calling for the dogs. I advised him that one of my dogs is deaf. He could yell all day long and he wouldn't hear him. I also stated that my dogs probably wouldn't bite him, but I don't know because I don't know what would happen if they were surprised in their yard. I also explained I was more worried that they would get loose and get hit by a car. That would be a very large problem.... I also told him that very soon I would have locks on my gates, and I would have to know when he is coming so I can 1. secure my dogs, 2. unlock the gates and 3. clean up dog mess. I can be a very loyal customer, but my requests need to be met or I won't be able to stay a customer. My wife pointed out to me that there are cobwebs right outside the front door. I hope that gets resolved next time. I will be knocking them down myself this time. If the hurricane doesn't first..... Steve LaChance 117 Circle Dr. PCB, FL 32413 602-616-9816 cell phone. |
Keith Edmunds
Panama City Beach, FL
Excellent service representative friendly and knowledgeable.
Business Owner's Reply · 9 months ago (Sep 14)
We’re thrilled you had such a wonderful experience with our team. Thank you for choosing Brock!
|
Janice Doebler
Panama City, FL
Brian was very job oriented, he was pleasant,an friendly. He explained how the,"bate", worked and showed me how they were installed.
I feel much better knowing my home is protected. Thanks!
Business Owner's Reply · 9 months ago (Sep 1)
Hi Janice! We appreciate you taking the time to share your experience with Brian. We will be sure to let our team know! Have a wonderful day.
|
Raymond Milam
Panama City Beach, FL
Awesome results. Needed weed control after another company tried for six months. Saw excellent results after first treatment by Brock.
Business Owner's Reply · 10 months ago (Aug 18)
Hi Raymond, thank you for the great review! We appreciate you taking the time to share your experience with us.
|
Loretta Bott
Panama City Beach, FL
The technician was prompt and courteous. The whole process was simple and easy.
Business Owner's Reply · 10 months ago (Aug 4)
Hi Loretta, thank you for the great review! We appreciate you taking the time to share your experience with us!
|
Sheldon Haun
Panama City Beach, FL
Off to a good start, looking forward to a restored lawn! Thank you, nice people.
Business Owner's Reply · 10 months ago (Aug 2)
Hi Sheldon, thank you for the kind words. We look forward to serving you again!
|
Tom Grayson
Panama City Beach, FL
Very agressive sales representative (Johnny Miles). Bad mouthed my current termite service and made some startling statements about what would happen to my house from termite damage if I didn't enroll in his termite program. Almost didn't agree to the ant service because of his sales techniques. Technician explained what he was doing to satisfy my concerns with the Argentine ants around my pool. He represented your company very well.
|
Ed Hartin
Bonifay, FL
Brian always does awsome job, friendly and professional.
Business Owner's Reply · A year ago (May 9, 2022)
Hi Ed! Thank you for the great feedback. We are glad to hear that. We look forward to serving you again!
|
John Wray
Panama City, FL
Everyone has been very professional. HOWEVER, today (Sunday) I have three (3) rats sitting on my back fence. Need to have the traps checked as they are NOT doing their job. HELP.
|
Avelino Reyes
Panama City Beach, FL
Total professionals. Recommend to anyone to always do a superb job.
Business Owner's Reply · A year ago (Mar 31, 2022)
We greatly appreciate you taking the time to share your experience with us. It is such a pleasure doing business with you! Sincerely, Brock Lawn and Pest Control
|
Janet Jones
Laguna Beach, FL
Brock quickly scheduled an appointment for me, their customer service representative showed up on time and was very knowledgeable about the subject of my problem. The technicians installed the service recommended on time and with courtesy. I am very pleased with my service.
Business Owner's Reply · A year ago (Mar 21, 2022)
Hi Janet! We greatly appreciate you taking the time to share your experience with us. It is such a pleasure doing business with you! Sincerely, Brock Lawn and Pest Control
|
Ashley Stevens
Panama City, FL
My experience with Brock pest control has never been nothing short of amazing. They literally come in and the issue is resolved within hours. David my tech was knowledgeable and efficient. I really appreciate this company and I would never use any other pest control company. Well worth every single dollar!!!!!
Thank y’all!
Business Owner's Reply · A year ago (Mar 15, 2022)
Hi Ashley, we greatly appreciate you taking the time to share your experience about our tech David. It is such a pleasure doing business with you! Sincerely, Brock Lawn and Pest Control
|
Markie Lamb
Bonifay, FL
He was great!
Business Owner's Reply · A year ago (Feb 25, 2022)
Hi Markie, thank you for the great review. We look forward to serving you again soon!
|
Lisa Reynolds
Great service and information from our technician, Brain.
We love Brock Pest Control!
Business Owner's Reply · A year ago (Jan 21, 2022)
Hi Lisa, thank you so much for the review. We will share this with our team!
|
Mike Minnick
Micah does a great job.
Ladies in office always helpful when calling with an issue. Thanks.
Business Owner's Reply · A year ago (Jan 13, 2022)
Thank you so much for the amazing review! We will make sure to pass this along to our team members. We look forward to serving you again!
|
Linda Pearce
Panama City Beach, FL
Micha was very through and told me what to expect in the spring. Linda on phone very pleasant and quick with answers. Thanks.
Business Owner's Reply · 2 years ago (Nov 5, 2021)
Thank you so much for this awesome feedback! We will share this with the team!
|
Pam Anderson
Panama City Beach, FL
I contacted you before saying our service should be for our whole lawn. Today I watched your service man pull up, put the sign out, and only spray the front curved section of my yard. Not the rest of the front nor any in back.
Please have him do the entire yard each time or I will need to switch services. Pam Anderson. |
Michelle Lewis
Panama City Beach, FL
Heather was awesome helping me get set up! Awesome job!!!
Business Owner's Reply · 2 years ago (Jun 16, 2021)
Hi Michelle! Thank you so much for this great 5 star review! We really appreciate you taking the time to share your experience with us! It is a pleasure doing business with you! Sincerely, Brock Lawn and Pest Control
|
Jim Charles
Panama City, FL
We should not have to call you and complain to find out we have a fungus in our lawn. Your personal should take care of that. This is what we are paying you for. We hope it gets better. It now looks worse than when you started. Not to HAPPY.
|
Sidney& Rebecca Yarbrough
Panama City Beach, FL
A customer for over 30 years. Very pleased with your service as we are absentee occupants of a town house at PCB Florida.
Business Owner's Reply · 2 years ago (May 12, 2021)
That is great to hear! Thank you so much for the awesome review Sidney and Rebecca! We really appreciate you taking the time to share your experience with us. Sincerely, Brock Lawn and Pest Control
|
Jeanne Brown
Panama City Beach, FL
He was awesome came to the door to address my needs first and explained in detail what he was preforming today!! Excellent
Customer service very polite and professional!!!
Business Owner's Reply · 2 years ago (May 12, 2021)
Hi Jeanne! Thank you so much for this awesome 5 star review! We really appreciate you taking the time to share your experience with us! It is a pleasure doing business with you! Sincerely, Brock Lawn and Pest Control
|
Linda LeBlanc
Panama City Beach, FL
Great service for many years.
|
Denise Daigle
Panama City Beach, FL
The technician that does our service is fine. However, I need to know why my bill went from 85.00 per month to 91.00 without any kind of notice or explanation.
|
Bruce & Lisa Walker
Panama City Beach, FL
Technician was prompt and courteous.
|
Tim McGaughnea
Panama City Beach, FL
I'm very happy with Brock termite control over the last 5 years.
Tim McG******.
Business Owner's Reply · 2 years ago (Mar 26, 2021)
That is great to hear! Thank you so much for the awesome review Tim! We really appreciate you taking the time to share your experience with us. It is our pleasure being able to keep your home free from termite damage!
Sincerely, Brock Lawn and Pest Control. |