I'm not going to select any stars because the first visit didn't go the way I wanted it to go.
I saw your truck outside and went out to talk to the technician. He stated he was already done. I had asked that I be alerted with a text when he was on his way. That didn't happen. I explained that I have two dogs and I would need to make sure they are secure. He stated he checked by calling for the dogs. I advised him that one of my dogs is deaf. He could yell all day long and he wouldn't hear him. I also stated that my dogs probably wouldn't bite him, but I don't know because I don't know what would happen if they were surprised in their yard. I also explained I was more worried that they would get loose and get hit by a car. That would be a very large problem.... I also told him that very soon I would have locks on my gates, and I would have to know when he is coming so I can 1. secure my dogs, 2. unlock the gates and 3. clean up dog mess. I can be a very loyal customer, but my requests need to be met or I won't be able to stay a customer.
My wife pointed out to me that there are cobwebs right outside the front door. I hope that gets resolved next time. I will be knocking them down myself this time. If the hurricane doesn't first.....

Steve LaChance
117 Circle Dr.
PCB, FL 32413
602-616-9816 cell phone.