Excellent service!!!!! Representatives and technicians very knowledgeable about the subject matter they were addressing. I was given an array of dates and times to schedule an appointment so that I did not have to take off or leave work early. All my concerns and questions were answered. Representatives and technicians assured me that the problem I was calling about would be addressed and taken care of, which most certainly put my mind at ease. I am happy to report that I have not had any problems with those pesky bees since the technician treated both inside and outside of my home.