Jonathan was excellent! He listened to my concerns patiently, explained the services really well and then of course did a very thorough job of safeguarding the house against pests. I have literally seen NO bugs since he left two weeks ago. No more sugar ants at all or any other critters for that matter. We’ve been able to use the backyard more too due to less ants on the patio and no flying things. I was most impressed by the long pole used to clean the high eaves of the house outside. 5 stars from someone who can’t stand bugs!