Comments from my manager:

"Bugman dropped the ball Saturday. The tech showed up at 8:30 am but no one called me to let him in. I came in at 10:00 and waited. I called the office at 11:30 and they told me he'd already been and gone.

I don't tolerate people disrespecting my time, or anybody’s time for that matter.

They're rescheduled for Friday, July 17, same time. We'll use them for this visit, but we'll definitely be considering other options going forward.".