Hi Katie we are so sorry to hear that you are not happy with our service. Your feedback is important to us. We pride ourselves in superior customer service and we have a great track record to show for it. After reading your review, it seems you are claiming you felt harassed, and if that is how you feel, let me say first off, we apologize if you feel in any way that the way we conduct business can be deemed as harassment, however, we have to admit that we have absolutely no clue why you might feel that way. There seems to be some sort of miscommunication going on. Could you please elaborate a bit further about what you did not like about the service? We would love to get some more direct feedback from you so that we can attempt to resolve your issue. Please feel free to reach out and let us know what you felt went wrong with the service, and how we can do better to improve the experience we give our valued customers. We look forward to your response and us resolving your issue.