We do not understand the service - Pablo told us he would be at our house for service inside and or outside
6 times per year - we saw him right after we signed up for this pest service and the next time he came was
Friday, Dec 13 and he did the outside per my instruction as we were leaving for an appointment and had no
time to wait for inside service. He only emailed us Thursday pm before Friday coming and that is not to our
liking - we need an appointment notice at least a week or two ahead of time so we can arrange to be here and
have service inside and outside.
Secondly - there is no time for 4 more appointments until Sept, 2025 -with him coming every 3 months - our
calculations according to what he is doing at present only gives him 2 more appointments before the contract
ends - we are very confused and disappointed in this service agreement - and feel he did not do anything
worth this time with regard to pest service outside - we have watched other pest service companies near our
home and they have spent more than 30 minutes outside alone -
We are questioning this contract and the service we are receiving - either we need a new pest person or
the contract we paid for is not leaving up to the standard we have been accustomed to in other cities and
homes we have used pest control service. In most everything we do, electrical, plumbing, landscape, etc the
staff come on an appointment basis - they do not drop in with only an overnight notification. We are not
on standby for this pest service - other means need to be arranged for the remainder of the contract until
September - and the next service appointment will require an inside pest service - which according to what
this service person is doing would be March, 2025/.
The Haynes, 133 Cornerstone Circle, Franklin Tn 37064.