U.S. Pest Protection

U.S. Pest Protection

U.S. Pest Protection

Pest Control

Nashville, TN

4.5 · 607 reviews
4.5 · 607 reviews

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About U.S. Pest Protection

Location

Nashville, TN

Services

Pest Control
Additional Services: Bed Bug Treatments · Lawn Care · Mosquito Control · Termite Protection · Tick Management

Products

Pest Control, Termite Protection, Encapsulation Services & Moisture Control Solutions, Mosquito Protection Treatments, Bed Bug Treatments, Tick & Flea Prevention Services, Lawn Care Pest Services.

Business Hours

Mon-Fri 8AM-6PM Sat 8AM-1PM

Payment Options

Visa, Mastercard, American Express, Discover, Cash

About This Business

INTIMACY

First of all, U.S. Pest is #1 in Tennessee for a reason. In contrast, out of 20,000 companies in America, we are in the top 100 in the world. Most noteworthy, U.S. Pest and our people who protect you are on a mission to protect what matters most. You have our full attention from the moment you call to the day you move, we are with you.

TRUST

In addition, over 50,000 people are protected by U.S. Pest in Tennessee. Furthermore, over 20,000 homes are protected from wood destroying insects and fungus. We are experts in our field and set the standard for the trade of pest control. To add, our employees are drug tested, have a clean driving record and have a clean and investigated background check before they ever step foot in U.S. Pest, let alone allowed in or around your home.

KNOWLEDGE

Finally, we have licenses and certifications and house one of only two entomologists in the state that have his credentials. Furthermore, U.S. Pest has created pathways revolutionizing how pest control is done through strategic partnerships with beekeepers.

607 Reviews for
U.S. Pest Protection

What people say about U.S. Pest Protection
Professional · 88
Thorough · 47
Friendly · 42
Excellent · 41
Courteous · 34
· Show All
4.5 star average rating (607 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Thompson Station, TN
Brian and his team were prompt, courteous and did a very good job. Thanks guys!
Nashville, TN
Technician for annual inspection was courteous, professional and efficient. Could not expect a better experience.
Westmoreland, TN
Very professional!
Lebanon, TN
Was told the monthly service was $50 before we started???
Spring Hill, TN
Professional and excellent service.
Nashville, TN
Never showed up.
Nashville, TN
Great service. Thank you, Darius.
Spring Hill, TN
Outstanding service awesome professional and courtesy knowledgeable techs. I will recommend U S Pest 100%.
Franklin, TN
Anderson did a great job and was very polite and professional.
Spring Hill, TN
Same complaint as last year. No one calls that they are coming. Leaves behind notes that are not fully legible or action items.
Nashville, TN
Technician was constantly on mobile phone during service. Also broke a sidewalk solar light off with use of water hose.
Franklin, TN
Yeison Luciano did our annual Termite Inspection and Encapsulation Inspection. He was professional, efficient, and friendly. We were very pleased.
Antioch, TN
They did not sprayed the area the way that I was told.
Murfreesboro, TN
Technician did not replace bug traps.
Nashville, TN
I appreciate the consistency of "one" tech coming to our facility to treat our building. Our tech is always kind and courteous. Occasionally we get hit with critters but they are gone or dead pretty quick after a treatment. Thanks!
Nashville, TN
No haven't had service in a few months. Had one call less 24 hour notice and no one could be there.. no has contacted us since to reschedule.
Nashville, TN
Professionals are friendly and very knowledgeable.
Spring Hill, TN
Great customer service & results for over 10 years! Transfered out service from Bellevue to Spring Hill when we moved a year ago. Highly recommend!
Franklin, TN
Yes, we have always been happy with Donna. She does a good job and is always on time.
Franklin, TN
Polite and was very thorough. Gave understandable verbal report as well as written copy.
Franklin, TN
I am unhappy with the fact that I do not get a text from the serviceman until the afternoon before he is going to come. I have a very busy calendar and usually am already committed to be away from home at the time which he specifies for the next day. I need to have a regularly scheduled time for him to come each month.
Nashville, TN
Nobody showed at scheduled service. 08/02/2022 ,3:00PM.
I got a call from technician that in the morning at 8:00 AM that he can go at my location at 9:00 AM instead of 3:00 PM. I refused because I have a tenant that is living there and this schedule was made a week prior.
Nashville, TN
I have been very happy with US Pest for the last 15 years.

I seems that you now have new personnel and I haven't seen anyone. This last Tuesday, as I was leaving my house and opened my garage door I saw your truck parked in my driveway. I don't know what he was even doing there, he didn't ring my doorbell and didn't leave the truck to introduce himself. He just pulled away...that was it, he just left the property and left me standing there at the end of my driveway.

Your people cannot show up anytime they feel like it. I need to make an appointment, when I know they are coming I will certainly make room for them in my schedule.

Please speak with your people and correct this situation. I would appreciate it very much.

Rusty Groffman
703 Mount Carmel Place
Nashville TN 37205
615-330-5228 Cell
615-353-5003 Landline.
Nashville, TN
US Pest was great to start with due to the tech I had in the beginning. I will say that service is 100% dependent on who your tech is, and they change often. It does not seem like case notes are passed on when tech changes, so review of the same thing happens multiple times a year.
Franklin, TN
Very good service.
Franklin, TN
Great service and a special thanks to Donna. Very impressive. These are the caliber of people you want in your home! Been a satisfied customer for over 20 years. Thank you!
Franklin, TN
Jason and the Lady who answered the phone were very professional and helpful to fix a problem from the previous day.
Nashville, TN
No. I am not happy with your service because there was no service . You were supposed to come for my yearly termite ck on June 14th.You did not come during the time line of 12 to 4 pm. I called after 4pm and you said he was running late but he would be here. He never came or called me. Poor customer service.. I hope you did not charge me for that. I.
Nashville, TN
Your service has been good. I was told to let you know if I am seeing an increase in pests and I am. We are having a great increase of ants entering the house, and about 5 cockroaches have been seen in the house as well. During this past week we have had some mosquito bites. Let me know if I need to let someone else know. Thank you!
Brentwood, TN
Sprayed the interior but no sticky pads left on the floor.
Nashville, TN
The service was good .I like to say that Conner who did the service was very efficient and had a good helpful attitude.
Franklin, TN
Jenne that came out to our business was fantastic. So impressed with her.
Murfreesboro, TN
Good job.
Hermitage, TN
US Pest is a great company offering thorough and efficient services. I also appreciate that they are always available, and very quick to respond.
Nashville, TN
Excellent customer service.
Franklin, TN
Thanks to Donna for removing two old wasp's nest! She is always pleasant and does an excellent job!
Gallatin, TN
The service we have received has been outstanding but the billing needs a little work. We had it understood when we signed on that all invoices had to be sent to our pay portal. We have received several paper invoices in the mail and i'm not sure if they have or haven't been sent to the portal for payment.

Thank you.
Old Hickory, TN
Our tech Troy alway thoroughly treats the premises focusing on areas identified as problematic. Very professional and friendly demeanor. We appreciate your exemplar service.
Franklin, TN
Great job.
Brentwood, TN
I am not happy at all with their service. I cancelled my quarterly because one time I waited for a some one to show up and never did and got charged for the service. Another time I cancelled my service because of covid and I got charged. I finally cancelled my quarterly and a month later found a paper on my front door saying they showed up and sprayed the perimeter of my house but they need to get in my garage and crawl space which is part of my service. ONCE again I got charged. I called and they said my service was never cancelled and they would credit my account. I have called two more times because I have still not received my credit. I am about to go to the Better Business Bureau.