As a new customer I really didn't know what to expect. Troy came out and did the peremiter of the house for ants. 2 day later they showed back up. After letting him know he was there in 10 min or less. He did a fantastic job in the house and hopefully we won't need him back until the 3 month maintenance. Also a super nice man and very polite. I think I will be with US Pest for quite some time.