Karen & Ivan C. Review
Home Paramount

Residential & Commercial Pest Control

Wilmington, NC

4.4 · 49 reviews
4.4 · 49 reviews

Karen & Ivan C.
Karen & Ivan C.
Wilmington, NC
Posted 2 years ago (Sep 11, 2019) ·
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Before Integrated Pest Management was purchased by Home Paramount, I would be called to schedule appointments for quarterly services. Now I receive a message telling me when to be there. The level of customer service has definitely dropped. Also, I just paid for an additional mosquito treatment even though I requested that they call to schedule the treatments before performing them. The reason for this is because the mosquito treatments did not work as well as they did when I was contracted with another company, and I was going to cancel them if the last one did not work. And it didn't. But they performed another treatment without informing me, and I had to pay for that one, too.
My quarterly service is not as thorough as it was before, either. Bottom line: After giving Home Paramount a chance to retain my business, it's not worth my while to stay with this company.