Good morning, it is funny that you sent this email. About 5 minutes ago I thought I should send you an email about your fantastic service. Michael was awesome! He checked out my whole house and found the carpenter ant's problem. They were eating at my house. He told me how to fix it. Then explained the contract. Now this 82-year-old woman feels so much better about my problem. Then he sent Leif to fix it. He is a wonderful man that I have had in the past for bees. He is kind, friendly, and worked hard to make my problem go away. So, please tell the top boss he has a fantastic team working for him. No ants since Lief left. I Love Griggs & Browne! Fantastic company. Thank YOU!