Josh was professional, on time and explained how Rigo Pesticide would treat inside and out for crickets and scorpions. Following that he set glue traps throughout the house to catch any stray insects. As we are new to Tucson, and renovating our home, he gave detailed information for treatment in bathrooms and kitchen. Treat for termites before installing the cupboards, he said. Additionally, Josh, will be sending someone to put screen/mesh on all vents on roof for wasps etc. The only slight disappointment was that cobwebs were not removed from lights, front door and backyard patio. Overall for first time I was pleased. Crossing my fingers the treatment works!