What a great company! When I first called Holistic, it was to check for suspected bee nests under my walkway and under the siding of my house. From the person who initially took my call to the two men who came out to inspect, everyone was professional and friendly. In fact, I was so impressed that I asked for a regular service agreement with Holistic, switching from the business I had been using for years. I really like their environmentally friendly approach.