We have been a bit disappointed lately as we have had what was determined to be fungus gnats even though we don't have many plants in the building at all. We weren't sure if they were fruit flies or gnats. The apple cups were laid around the building and the gnats are still here flying in our faces, landing on our coffee cups, etc. The source of the gnats has not yet been determined by your company and has been going on for 6 months. It was increasingly getting worse and has gotten a bit better, but we are still dealing with it and thinking about changing pest control companies. (Although we have always been satisfied with your service until now.)
Also, we had to replace one of the bird deterrents on the roof and a wind power instead of a solar power model was ordered. Your tech Pedro came (A definite PLUS to your company.) to install and told me he noticed all were solar but the one he brought was wind powered. We feel like someone should have checked our account closely enough to have ordered the correct item.
You certainly don't have to put this on your website as I wouldn't malign your company there, but if management could take a look at these issues and take action, it would be appreciated. Thank you. Janice Hamilton, Asst to Chairman.