Home Paramount

perfect.

Jimmy my tech is very good and
Has a positive attitude
Always on time and easy to schedule service.

I spoke to the sales person about getting the area retreated and requested that he let me know when they will be back out so we can coordinate. That was last week and I have not heard anything back?

I really like working with Home Paramount. I have been using them 5+ years now.

No service tech will show up, but will submit a ticket that he serviced the area. I still have a dead mouse and other critters in the traps going on two weeks.

We have been a bit disappointed lately as we have had what was determined to be fungus gnats even though we don't have many plants in the building at all. We weren't sure if they were fruit flies or gnats. The apple cups were laid around the building and the gnats are still here flying in our faces, landing on our coffee cups, etc. The source of the gnats has not yet been determined by your company and has been going on for 6 months. It was increasingly getting worse and has gotten a bit better, but we are still dealing with it and thinking about changing pest control companies. (Although we have always been satisfied with your service until now.)
Also, we had to replace one of the bird deterrents on the roof and a wind power instead of a solar power model was ordered. Your tech Pedro came (A definite PLUS to your company.) to install and told me he noticed all were solar but the one he brought was wind powered. We feel like someone should have checked our account closely enough to have ordered the correct item.
You certainly don't have to put this on your website as I wouldn't malign your company there, but if management could take a look at these issues and take action, it would be appreciated. Thank you. Janice Hamilton, Asst to Chairman.

Great and reliable services.

Home Paramount excels at customer service and makes for a happy experience every time a service is requested. Gina Selander and Aaron Schoefield are the dream team for field work! They use technology for speedy communication for the vast region of Maryland.

Bradley Wilson
Motor Vehicles Administration,
CFMO.

Excellent service friendly technician.

I have a commercial account, Home Paramount is supposed to come monthly on first Tuesday of the month, to both of our locations, but they haven't come since November and haven't communicated at all.

Very accommodating to our needs at any time.

I would love to leave a 5 star review but they rate a 3 1/2 or 4. When their good techs come, they cover all the bases. they check all the traps, ask about problems and service all of the shop. When a not so good tech comes, they miss some things like traps with animals in them and spraying areas that needed spraying. I was also left out of Home Paramount's rotation for service for several months and no one there caught the oversight. When I called them to ask why I was not receiving services, they promptly to corrected the problem, but my tech tells me that we are on the schedule very early and we do not open that early so it is going to happen again unfortunately unless I make the call to change our service time. So, this is what is holding them back from getting a 5 star review.

kind tech, good service, would reccommend.

Friendly staff, overall happy with services provided.

Michael Tolver is extremely responsive, and we appreciate the service he has provided since he started....BUT 90% of the time we are being billed for services not rendered. Tenants are telling us that no one is showing us and we are getting invoices.

Jaamal is very personable and informative. He is always able to thoughtfully answer questions and takes a few minutes to review all the areas to be treated. Very pleased with service. Thank you!

Much better this time around with communication.

Unprofessional services.

Technician was very polite and professional manor.

Need you to contact us about latest treatment at Grindall's Yard. It did not control the flies.
Please contact me. I do not know our customer rep. Thanks,

John Berwind
Treasurer
Grinall's yard HOA
443 756-6357.

Always flexible about scheduling and super friendly! Love these guys!

we have mice and rats in shop, and you have not put traps in shop and office.

I receive a call when a tech needs to get into 2508 Plainfield Rd. I don't get a call when a tech needs to get in to 7611 German Hill Rd. Last 5-6 visits all I get is a bill for incomplete work. If the tenant is the there, the techs can enter the offices from the shop to spray but they can't get upstairs. I have to let them up there. Plus the ext. bait boxes are in need of replacement bait/poison or they are empty after a tech visit.
Have not seen any techs or invoices for 900 / 1000 Merritt Blvd. for months.

Excellent Service!
One of the my fave pest control company.

Excellent service...

We have been very pleased with the Customer service and the Home service provided to our company for the past several years. They have always been very responsive to our needs.

Nice.

They usually come when called.

I have Still problems of webs,bugs and
Lizard.

My Tech (Ricky) is always the trained professional. His communication skills with all the units is welcoming. He informs them of the process and ask them if they have any concerns. He is a valued asset to our team. His picture is also posted on the team member board because we recognize him as a part of our team.

Very quick visit, not thoroughly as we expected by Leon.. Lack of knowledge. Hopefully resolve our issues.

Excellent service. Highly recommend them !!

On time, courteous and thorough.

Home Paramount worker came this week. Was great. Explained everything to me. Would recommend Home Paramount.

COMMERICIAL SITE NO FEEDBACK FROM TECHS , OR COMMENTS FOR THE STORE TO BE PROACTIVE NO LABELING OF STATION OR LOG BOOK OF ACTIVITY.

VERY HAPPY WITH OUR SERVICE.

Home Paramount provides great pest control services to 28 commercial facilities throughout the State of Maryland. Their technicians listen to requests and perform the task at hand. The office personnel are second to none. I enjoy working with Home Paramount, they make managing this contract so easy!

Thank you Gina/Claudia and team!

Brad Wilson.

Our account manager Leon and assigned tech Brendan, have been great so far!!!

Excellent service with the exception of the accounting department.

all good. thanks.