I would love to leave a 5 star review but they rate a 3 1/2 or 4. When their good techs come, they cover all the bases. they check all the traps, ask about problems and service all of the shop. When a not so good tech comes, they miss some things like traps with animals in them and spraying areas that needed spraying. I was also left out of Home Paramount's rotation for service for several months and no one there caught the oversight. When I called them to ask why I was not receiving services, they promptly to corrected the problem, but my tech tells me that we are on the schedule very early and we do not open that early so it is going to happen again unfortunately unless I make the call to change our service time. So, this is what is holding them back from getting a 5 star review.