Parkway Pest Services promptly returned my email request for service at our Parish. Information about our problem was quickly gathered, and an appointment for treatment was set. The technician arrived during the scheduled time window, and quickly surveyed the areas in question. We were provided a fixed quote to which we agreed, and the technician treated the infestation. The technician was professional and cordial, and at one time facilitated a conference call with his office to clarify an issue. Very good service overall.