I am very happy with pest bears services. I was a little disappointed as I was told by the man that came to do the evaluation that when they spray for the wasps they would remove all the nests and all the spiderwebs and cobwebs from around the under hangs of the house and that was not completed other than that. They did a great service in my treatment for rats are still in process. The ladies in the office are so nice and polite and very helpful.